Troubleshooting Guide; Noises Made By The Hob; After Sales Service - Whirlpool ACM816BA Instructions For Use Manual

TROUBLESHOOTING GUIDE

• Read and follow the instructions given in the section "Instructions for use".
• Check that the electricity supply has not been shut off.
• Dry the hob thoroughly after cleaning it.
• If, when the hob is switched on, alphanumeric codes appear on the display, consult the following table for instructions.
• If the hob cannot be switched off after using it, disconnect it from the power supply.
ERROR CODE
C81, C82
F42 or F43
F12, F21, F25, F36, F37, F40, F47, F56, F58,
F60

NOISES MADE BY THE HOB

Induction hobs can make whistling or crackling sounds during normal operation, these actually come from the pots and pans as a result of the characteristics of the
bottoms (for example, bottoms made of several layers of material, or uneven bottoms). These noises vary depending on the pots and pans used and the amount of food
they contain, and are not indicative of a defect of any kind.
In addition, the induction hob is equipped with an internal cooling system to control the temperature of electronic parts; as a result, during operation and for several
minutes after the hob has been switched off, the noise of the cooling fan will be audible. This is perfectly normal and indeed essential for proper functioning of the
appliance.
AFTER-SALES SERVICE
Before contacting the After-sales Service:
1. See if you can solve the problem yourself with the help of the "Troubleshooting guide".
2. Switch the appliance off and then on again it to see if the problem has been eliminated.
If the problem persists after the above checks, contact the nearest After-Sales Service.
Always specify:
• a brief description of the fault;
• the product type and exact model;
• the Service number (the number after the word Service on the rating plate), located under the appliance (on the metal plate).
• your full address;
• your telephone number.
If any repairs are required, contact an authorised After-Sales Service Centre (to ensure the use of original spare parts and correct repairs). Spare parts are available
for 10 years.
DESCRIPTION
The control panel switches off
because of excessively high
temperatures
The connection voltage is wrong
Call the After-Sales Service and specify the error code
GB19
POSSIBLE CAUSES
The internal temperature of electronic
parts is too high
The sensor detects a discrepancy
between the appliance voltage and
that of the mains supply
ERROR ELIMINATION
Wait for the hob to cool down
before using it again.
Disconnect the hob from the
mains and check the electrical
connection