Brother SP-1 Online User's Manual page 180

If You Are Having Difficulty with Your Machine's Network
For technical help, you must call the country where you bought the machine. Calls must be made from within
that country.
If you think there is a problem with your machine, check the following topics. You can correct most problems
yourself.
If you need additional help, go to your model's FAQs & Troubleshooting page at https://s.brother/cf2ab/.
>> I Cannot Complete the Wireless Network Setup Configuration
>> My Brother Machine Cannot Print over the Network
>> I Want to Check that My Network Devices are Working Correctly
I Cannot Complete the Wireless Network Setup Configuration
Turn your wireless router off and back on. Then, try to configure the wireless settings again. If you are unable to
resolve the problem, follow the instructions below:
Investigate the problem using the WLAN Report.
Cause
Your security settings (SSID/
Network Key) are not
correct.
Your Brother machine's
MAC address is not allowed.
Your wireless LAN access
point/router is in stealth
mode (not broadcasting the
SSID).
Your security settings (SSID/
password) are not correct.
You are using Android™ 4.0. If your mobile device disconnects (approximately six minutes
Your Brother machine is
placed too far from your
mobile device.
There are some obstructions
(walls or furniture, for
example) between your
machine and the mobile
device.
Action
Confirm the security settings using Wireless Setup Helper.
For more information and to download this utility, go to your
model's Downloads page at https://s.brother/ca2ab/.
Select and confirm that you are using the correct security
settings.
- See the instructions supplied with your wireless LAN
access point/router for information on how to find the
security settings.
- The manufacturer's name or model number of the
wireless LAN access point/router may be used as the
default security settings.
- Consult with the access point/router manufacturer, your
Internet provider, or network administrator.
Confirm that the Brother machine's MAC Address is allowed
in the filter. You can find the MAC Address on your Brother
machine's control panel.
• Enter the correct SSID name or Network Key manually.
• Check the SSID name or the Network Key in the
instructions supplied with your wireless LAN access point/
router and reconfigure the wireless network setup.
Confirm the SSID and password.
When you are configuring the network manually, the SSID and
password are displayed on your Brother machine. If your
mobile device supports the manual configuration, the SSID
and password will be displayed on your mobile device's
screen.
after using Wi-Fi Direct), try the one-push configuration using
WPS (recommended) and set the Brother machine as a
Group Owner.
Move your Brother machine within about 3.3 feet (1 meter) of
the mobile device when you configure the Wi-Fi Direct
network settings.
Move your Brother machine to an obstruction-free area.
Interface
Wireless
Wireless
Wireless
Wi-Fi Direct
Wi-Fi Direct
Wi-Fi Direct
Wi-Fi Direct
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