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Cleaning the Product
Cleaning the Printer Case
Be sure to turn off the printer, and wipe the dirt off the printer case with a dry cloth or a damp cloth.
!
CAUTION:
Never clean the product with alcohol, benzine, thinner, or other such solvents. Doing so may damage or break
the parts made of plastic and rubber.
Cleaning the Thermal Head and the Platen Roller
Epson recommends cleaning the thermal head periodically (generally every 3 months) to maintain receipt
print quality.
Depending on the roll paper used, paper dust may stick to the platen roller and the paper may not be fed
correctly. To remove the paper dust, clean the platen roller with a cotton swab moistened with water. Turn
on the product power only after the water has completely dried.
K
!
CAUTION:
The thermal head can be very hot after printing. Be careful not to touch it, and let it cool before you clean
it.
Do not damage the thermal head by touching it with your fingers or any hard object.
1. Turn off the printer.
2. Open the roll paper cover.
3. Clean the thermal elements of the thermal head with a cotton swab moistened with an alcohol solvent
(ethanol or IPA).
a. Thermal head
b. Platen roller
a
b
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