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Troubleshooting and service
Information code
Possible cause
There is a problem with the
burner temperature sensor.
The temperature is sensed
higher than specified.
There is a problem with the PBA
sensor.
The DC Motor fails to operate
because of problems with the
PCB or wiring, or electrical
disturbance on the motor blade.
A key is being pressed for more
than 8 seconds.
Communications between main
and sub PCBs fail.
The touch-enabled IC
communicates abnormally.
It is out of normal voltage
(220 ~ 240 V).
If the cooking container is not
suitable for the induction, or
operates without the cooking
container, it is displayed.
32 English
What should I do if the cooking zone will not switch on or off?
Solution
This could be because of one of the following possibilities:
Restart the appliance
•
using the On/Off
key.
•
If the problem continues,
What should I do if the
disconnect power for more
than 30 seconds. Then,
Check for the following:
restart the appliance and try
•
again. If the problem still
continues, contact a local
•
service centre.
What should I do if the
Check for the following:
•
•
Check if the key is wet or is
What should I do if the
being pressed.
If the problem continues,
Check for the following:
restart the appliance using
•
the On/Off
key. If the
problem still continues,
•
contact a local service centre.
What should I do if the cooling fan runs after the hob is turned off?
Restart the appliance
Check for the following:
using the On/Off
key.
•
If the problem continues,
disconnect power for more
•
than 30 seconds. Then,
restart the appliance. If the
•
problem still continues,
contact a local service centre.
Check home power
environment.
Use a cooking container
suitable for inductions.
The control panel is partially covered by a damp cloth or liquid.
The child safety lock is on. and display
display is illuminated?
The control panel is partially covered by a damp cloth or liquid.
To reset, press the On/Off
key.
If liquid has overflowed on control panel, please wipe the liquid.
display is illuminated?
The hob is overheated because of abnormal operation.
After hob is cooled down, press the On/Off
display is illuminated?
Cookware is unsuitable, too small, or no cookware has been placed on the
cooking zone.
If you use suitable cookware, displayed message will automatically disappear.
When you have finished using the hob, the cooling fan runs by itself for
cooling down.
After the hob's electronics has cooled down or elapsed max time (10 minutes)
the cooling fan will be turned off.
If you request a service call because of an information made in operating the
appliance, the visit from the customer service technician may incur a charge
even during the warranty period.
.
key for resetting.
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