Brother MCF-J285DW Basic User's Manual page 80

Error Message
Cannot Detect
Cannot Detect Ink
Cannot Print
Replace Ink
Comm.Error
Cover is Open
66
Cause
You installed a new ink cartridge too
quickly and the machine did not
detect it.
An ink cartridge is not installed
correctly.
If you are not using Genuine Brother
Innobella™ ink, the machine may not
detect the ink cartridge.
The ink cartridge must be replaced.
A used ink cartridge was reinstalled.
The new ink cartridge has an air
bubble.
If you are not using Genuine Brother
Innobella™ ink, the machine may not
detect the ink volume.
One or more of the ink cartridges
have reached the end of their life. The
machine will stop all print operations.
While memory is available, black &
white faxes will be stored in the
memory. If a sending machine has a
color fax, the machine's "handshake"
will ask that the fax be sent in black &
white. If the sending machine has the
ability to convert it, the color fax will
be stored in the memory as a black &
white fax.
Poor telephone line quality caused a
communication error.
The scanner cover is not locked in the
closed position.
The ink cartridge cover is not locked
in the closed position.
Action
Take out the new ink cartridge and
reinstall it slowly and firmly until it
latches. (See Replacing the ink
cartridges on page 55.)
Use a new Genuine Brother
Innobella™ Ink Cartridge. If the error
is not cleared, call Brother Customer
Service.
Replace the ink cartridge with a new,
genuine Brother ink cartridge.
Remove the used ink cartridge and
install a new one.
Slowly turn the ink cartridge so that
the ink supply port is pointing
downward, and then reinstall the
cartridge.
Use a new Genuine Brother
Innobella™ Ink Cartridge. If the error
is not cleared, call Brother Customer
Service.
Replace the ink cartridges. (See
Replacing the ink cartridges
on page 55.)
Send the fax again or connect the
machine to another telephone line. If
the problem continues, call the
telephone company and ask them to
check your telephone line.
Lift the scanner cover, and then close
it again.
Make sure the telephone line cord
and USB cable (if used) have been
guided correctly through the cable
channel and out the back of the
machine.
Firmly close the ink cartridge cover
until it locks into place.