My-Hite 3 Stage Troubleshoot Reference Sheet
ALL
WORKSTYLES
WELCOME
FIRST TIME USE
It is important to perform the reset operation below
before you use your My-Hite table for the first time.
Reset Operation
1.
Lower the table to 24.5" by holding arrow down (V) button. Release
button.
2. Press the arrow down (V) button again and hold until ASR shows on
the display.
3. Release the button and the ASR will flash on the display
4. Hold the arrow down button again. Table will shift up and down
slightly as it resets to 24.5".
Note: If you cannot lower the table to the 24.5" height to perform reset
operation, you may need to clear out the maximum and minimum height
(See instructions on next page). Once completed, please return to the Reset
Operation instructions.
General Tips
•
Follow assembly instructions closely
•
Do not overload the tables (220 lbs maximum straight, 330 lbs
maximum corner)
•
The input voltage should be within 108-132V
•
Use the glides to properly level the table before use
•
When moving the table, do not tilt the table on one leg or
misalignment may occur
•
Before first use, perform reset operation
•
If, after trouble shooting the problem persists, contact Customer
Success for further assistance.
Display in Centimeters
1.
Press the arrow down (V) button until the display shows RST.
2. Hold "2" button until the display shows "10.3"
3. Perform reset operation. After reset, the display will be in
centimeters
Display in Inches
1.
Press the arrow down (V) button until the display shows RST.
2. Hold "2" button until the display shows "10.4"
3. Perform reset operation. After reset, the display will be in inches
TROUBLESHOOTING MY-HITE
Error code Explanation Cause
H01
Motor has
Overuse
overheated
ERR, ASR
System is
Various
or RST
locked
Reasons
(solid or
flashing)
No
Control
Disruption in
display
Panel has
power supply
lost power
to base
E01,
Excessive
Too much
E02, or
weight
weight (limit
E03
distribution
exceeded)
or Other
problem
E07,
Signal
Signal is
E08, or
Interruption
interrupted
E09
between
leg and
computer
LOC
Locked
Various
display
Reasons
See next page for instructions on programming presets and
for setting and clearing minimum and maximum heights
Solution
1.
Let motor rest for 10 minutes.
2.
Perform reset operation .
3.
If problem persists contact Friant
Customer Success.
1.
Remove plug from electrical
outlet for 15 seconds, then plug
unit back in.
2.
Perform reset operation.
3.
If problem persists contact Friant
Customer Success to replace
control panel.
1.
Remove plug from electrical
outlet for 15 seconds, then plug
unit back in.
2.
Perform reset operation.
3.
If problem persists contact Friant
Customer Success to replace
control panel.
1.
Check that weight on table does
not exceed limit.
2.
Perform reset operation.
3.
If problem persists contact Friant
Customer Success to replace
control panel.
1.
Perform reset operation.
2.
If problem persists contact Friant
Customer Success
1.
Hold down "S" button for 10
seconds until display shows
numbers indicating height
2.
Display is now unlocked.
3.
If problem persists contact Friant
Customer Success
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