NuWave Brio 36102 - Healthy Digital Air Fryer with Probe 4.5-Qt Manual

Table of Contents

Contents

1 IMPORTANT SAFEGUARDS
2 ADDITIONAL SAFEGUARDS
3 PARTS DESCRIPTION
4 OPERATING INSTRUCTIONS
5 CARE & MAINTENANCE
- 5.1 Cleaning
- 5.2 Storage
6 TROUBLESHOOTING
7 Documents / Resources
- 7.1 Download manual

IMPORTANT SAFEGUARDS

READ ALL INSTRUCTIONS
When using electrical units, basic safety precautions should always be followed including the following:

Do not touch hot surfaces. Use handles or knobs.
To protect against electrical shock, do not immerse cord, plugs, or the Brio in water or other liquids.
Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions or has been damaged in any manner. Return appliance to the nearest authorized service facility for examination, repair, or adjustment.
Close supervision is necessary when any appliance is used near children. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
The use of other accessories that are not intended to be used with the Brio is not recommended. Doing so may damage the Brio and can cause accidents.
NOT INTENDED FOR OUTDOOR USE.
Do not use appliance for other than intended use.
Do not let cord hang over edge of table or counter or touch hot surfaces.
Do not place on or near a hot gas, electric burner, or in a heated oven.
Extreme caution must be used when moving the Brio containing hot oil or other hot liquids.
To disconnect, turn the Brio "OFF", then remove plug from the wall outlet.
During air-frying, hot steam is released from the air outlet vent. Keep hands and face at a distance from the steam and from the air outlet vent. Also, be careful of hot steam and air when removing Fry Pan Basket.
Make sure the ingredients prepared in the Brio come out golden brown instead of dark brown and not burnt. Remove any burnt remnants from Fry Pan Basket during cleaning and before each use.
Never put the Brio against the wall or other appliances. There should be at least 3 inches of free space for the back side, left/right sides, and the upper side of the Brio.
Do not place anything on top of the Brio.
Unplug the Brio from outlet when not in use and before cleaning. Allow the Brio to cool before cleaning, putting on or taking off parts.
INTENDED FOR HOUSEHOLD USE ONLY.
Keep manual handy for future reference.

SEE OPERATING INSTRUCTIONS BEFORE USE

Electrical Information
A short power-supply cord (or detachable power-supply cord) is provided to reduce the risk resulting from becoming entangled in or tripping over a longer cord. Longer detachable power-supply cords or extension cords are available and may be used if care is exercised in their use. If a longer detachable power-supply cord or extension cord is used:

The marked electrical rating of the extension cord should be at least as great as the electrical rating of the appliance.
The longer cord should be arranged so that it will not drape over the countertop or tabletop where it could be pulled on or tripped over unintentionally. The Brio should be operated on a separate electrical outlet from other operating appliances due to wattage limitations. The appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to modify the plug in any way.
If the appliance is of the grounded type, the cord set or extension cord should be a grounding-type 3-wire cord.

DO NOT USE THE UNIT FOR OTHER THAN INTENDED USE.
Note: Put the Brio on a surface that is horizontal, even, and stable. This appliance is intended for normal household use. It is not intended to be used in environments such as a kitchen staff of shops, offices, farms, or other work environments. Nor is it intended to be used by clients in hotels, motels, bed and breakfasts, and non-residential environments.
NOTICE: THE FAILURE TO FOLLOW ANY OF THE IMPORTANT SAFEGUARDS, ADDITIONAL SAFEGUARDS, OR THE INSTRUCTIONS FOR SAFE USE IS A MISUSE OF YOUR BRIO THAT CAN VOID YOUR WARRANTY AND CREATE THE RISK OF SERIOUS INJURY.


	In case of other problems, immediately unplug and contact Customer Service Department. 1-877-689-2838 • help@nuwavenow.com

ADDITIONAL SAFEGUARDS

Do not place the Brio close to flammable materials, heating units, or wet environments.
Height of ingredients placed in the Fry Pan Basket should comply with the directions listed under "Operating Instructions".
Do not put any other cooking pans in the Fry Pan Basket. Do not replace any parts with other containers.
It is normal for some smoke to escape the Brio when heating for the first time.
If a lot of smoke is escaping from the air vent during operation, unplug the Brio immediately and contact Customer Service.*
Do not move the Brio while in operation. Only after the Brio has completely cooled should moving be attempted. Always wait for the Air Fryer to cool down prior to handling it.
Children should be supervised to ensure that they do not play with the appliance.
Never use a towel or other material or object to block the air vents.
If any trouble arises during operation, any service MUST be done by NuWave, LLC or authorized by the manufacturer for repairs.
The appliance is not intended to be operated by means of an external timer or separate remote-control system.
Do not disassemble the Brio or replace any parts without prior written consent from the manufacturer.
Do not use metal utensils with the coated Fry Pan Basket or Fry Pan Basket Net as this can damage the surface.
Make sure the Brio is always clean prior to cooking.

*Customer Service Department: 1-877-689-2838 • help@nuwavenow.com


	Always put the ingredients to be fried in the Fry Pan Basket to prevent direct contact with the heating components. Do not cover the air inlet and outlet openings while the appliance is operating. Do not pour oil into the Base Tray or Fry Pan Basket, as this may create a fire hazard. Never touch the insides of the appliance while it is operating.

PARTS DESCRIPTION

Parts Overview

Air Fryer Power Base
Part #: 36260
Fry Pan Basket
Part #: 36252
Fry Pan Basket Net
Part #: 36253
Base Tray
Part #: 36251
Probe
Part #: 36261

OPERATING INSTRUCTIONS

Before Use

Remove all the packaging materials.
Remove the glue and labels on the Brio.
Clean the Base Tray and Fry Pan Basket with Fry Pan Basket Net thoroughly with hot water, a nonabrasive sponge, and mild dish detergent, or in the dishwasher, top rack only.
Wipe the insides and outside of the Brio with a wet cloth. Do not immerse the Brio in water. See "Assembling the Brio" under Operating Instructions for more.

Note: This appliance cooks using hot air. DO NOT fill the Fry Pan Basket with oil.

Operation Preparation

Place the Brio on a level, even, and stable heat-resistant surface.
Place the Base Tray and Fry Pan Basket in the Brio. See "Assembling the Brio" under Operating Instructions for more.
Plug the Brio into a standard wall socket. The power plug is included in the package.

Note: Do not cover or block the vent located on the back of the Brio. Doing so can prevent proper ventilation and will adversely affect the cooking results.

Operation Functions - On/Off Function

Press "ON/OFF" once to turn the Brio on.
- The control panel will display "360F" and "temp", indicating the Brio is powered on. 360°F is the default temperature setting.
Press "ON/OFF" again to turn the Brio off. The LED light indicator will remain lit above the last wattage used.

Wattage Function

The default wattage of the Brio is 1500 watts.

Press "ON/OFF".
To change the wattage, press "WATTS" once. The blue light will illuminate above "900", indicating that the Brio is now set to 900 watts.
Press "WATTS" again and the blue light above "1500" will illuminate. The Brio is now set to 1500 watts.
Press "WATTS" once more and the blue light above "600" will illuminate, indicating that the Brio is now set to the default 600 watts.

Note: If the wattage is changed from the default 600W to either 900W or 1500W and the Brio is unplugged, the unit will remember the last wattage setting when plugged back in.

Quick Start/Pause Function

Press "ON/OFF".
Press "START/PAUSE" once to begin cooking. The LED display will show "00:15" and "time". The ":" will flash to indicate that the Brio is now cooking and a 15-minute countdown has begun. The default is 360°F for 15 minutes.
To interrupt the cooking process, press "START/PAUSE" or open the door. The display will show "open".
To resume cooking, press "START/PAUSE" again or close the door. The Brio will resume cooking.

Adjusting Temperature

The Brio is set to cook at 360°F by default. To set a different cooking temperature:

Press "COOK TEMP". Press "+" or "-" to adjust the temperature higher or lower. The display will show "temp" and the set cooking temperature.
- The temperature will increase and decrease in 5°F increments.
To quickly adjust the temperature in larger increments, hold down "+" or "-".
- The cooking temperature can be adjusted at any time during the cooking process.
When "COOK TEMP" is pressed, the display will continue to show the cooking temperature. To see the remaining or set cooking time, press "COOK TIME".

Adjusting Time

The Brio is set to cook for 15 minutes by default. To set a different cooking time:

Press "COOK TIME". Press "+" or "-" to adjust the time. The display will show "time" and the set cooking time.
- The time will increase and decrease in 1-minute increments.
- To quickly adjust the time in larger increments, hold down "+" or "-".
- The maximum selectable cooking time differs depending on the selected cooking temperature.
  - 100°F - 160°F: maximum cooking time is 24-hours, (24:00).
  - 165°F - 345°F: maximum cooking time is 5-hours, (05:00).
  - 350°F - 400°F: maximum cooking time is 1-hour (01:00).
- The cooking time can be adjusted at any time during the cooking process.
When "COOK TIME" is pressed, the display will continue to show the cooking time with countdown. To see the set cooking temperature, press "COOK TEMP".

Note: When the timer reaches 1 minute in the countdown, the display will begin showing the remaining time in seconds (":59", ":58", etc.).

Delay Function

The Delay Function is used to delay the cooking start time of the Brio. The default delay time is 1 hour (01:00).

Press "DELAY". The display will show "01:00", "time" and "delay".
- To adjust the delay time, press "+" or "-" until the desired delay time is reached.
- The time will increase and decrease in 1-minute increments.
- To quickly adjust the time in larger increments, hold down the "+" or "-".
- The maximum time is 24 hours (24:00).
Press "START/PAUSE" to begin delay time countdown.
- The set delay time will be displayed with countdown.
- The display will show "time" and "delay" and ":" will flash, indicating the Brio has started the delay countdown.
Once the delay countdown is complete, the Brio will begin cooking at set cooking temperature and time (default is 360°F for 15 minutes).

Using DELAY with cooking function:
Example #1 Delay cooking 40 minutes, cook at 360°F for 20 minutes:

Press "DELAY". Adjust time to 40 minutes (00:40) by pressing "+" or "-".
Press "COOK TIME". Adjust time to 20 minutes (00:20) by pressing "+" or "-".
Press "COOK TEMP". Adjust cooking temperature to 360°F (360F) by pressing "+" or "-".
Press "START/PAUSE". The Brio will delay for 40 minutes, then begin to cook at 360°F for 20 minutes.

Example #2 Delay cooking 60 minutes, cook at 400°F for 10 minutes:

Press "DELAY".
Press "COOK TIME". Adjust time to 10 minutes (00:10) by pressing "+" or "-".
Press "COOK TEMP". Adjust cooking temperature to 400°F (400F) by pressing "+" or "-".
Press "START/PAUSE". The Brio will delay for 60 minutes, then begin to cook at 400°F for 10 minutes.

Preheat Function

The Preheat function ensures the Brio reaches the desired temperature before cooking begins. Preheat is perfect for foods that require a crisper finish such as frozen appetizers, French fries, or chicken wings. The Brio will preheat to temperature that is set for the function that follows the preheat function.

Press "COOK TEMP". Press "+" or "-" to adjust the temperature higher or lower. The display will show "temp" and the set cooking temperature.
Press "COOK TIME". Press "+" or "-" to adjust the time. The display will show "time" and the set cooking time.
Press "PREHEAT". The display will show the set cooking temperature, "temp", and "pre".
Press "START/PAUSE". The Brio will begin to preheat to the set cooking temperature. The display will show the set cooking temperature and will flash during preheating.
Once the preheat temperature is reached, the Brio will start a 5-minute countdown.
- The display will show "ready" and "5" will flash, indicating there are 5 minutes to place food in the Fry Pan Basket.
- The Brio will maintain the preheat temperature during the 5-minute countdown. If the 5-minute countdown ends, the Brio will go into the default settings and the display will show "360F" and "temp".
Slide open the Fry Pan Basket with Base Tray. Place the food into the Fry Pan Basket. The display will show "open", indicating that the Fry Pan Basket and Base Tray have been removed from the Brio.
Return the Fry Pan Basket with Base Tray into the Brio. This will automatically start the Brio and begin the cooking process at the set temperature and time.

Note:

If the Fry Pan Basket and Base Tray are removed during preheating, the Brio will automatically pause and start the 5-minute countdown.
Replace the Fry Pan Basket and Base Tray to resume preheating.

Sear

Default - 400°F, 5 minutes.
Sear 1: Sear 1 will ALWAYS be the stage BEFORE the regular cooking stage.

Press "ON/OFF".
Press "SEAR" once. "sear 1", "temp", and "400F" will show on the display and "1" will flash.
Press "START/PAUSE".
- The Brio will cook at 400°F for 5 minutes and then cook at 360°F for 15 minutes (default).
- When the Brio is finished cooking, the display will show "End".

To adjust the regular cooking temperature and time:

Press "ON/OFF".
Press "+" or "-" to adjust to the desired temperature.
Press "COOK TIME". Press "+" or "-" to adjust to the desired time.
Press "SEAR" once.
Press "START/PAUSE". The Brio will:
- Sear at 400°F for 5 minutes.
- Cook at selected temperature and time.
- Finish cooking and display "End".

Sear 1 2: Sear 1 is ALWAYS the function right BEFORE the regular cooking stages and Sear 2 is AFTER the regular cooking stages. Default - 400°F, 5 minutes.

Press "ON/OFF".
Press "SEAR" twice. "sear 1 2", "temp", and "400F" will be displayed solid. "2" will flash.
Press "START/PAUSE".
- The Brio will sear at 400°F for 5 minutes (sear 1), then cook at 360°F for 15 minutes (default). Next, it will sear again at 400°F for 5 minutes (sear 2).
When the Brio is finished cooking, it will display "End".

To adjust the regular cooking temperature and time:

Press "ON/OFF".
Press "+" or "-" to adjust to the desired temperature.
Press "COOK TIME". Press "+" or "-" to adjust to the desired time.
Press "SEAR" twice.
Press "START/PAUSE". The Brio will:
- Sear at 400°F for 5 minutes (sear 1).
- Cook at selected temperature and time.
- Sear again at 400°F for 5 minutes (sear 2).
- Finish cooking and display "End".

Sear 2: Sear 2 will ALWAYS be the stage AFTER the regular cooking stage. Default - 400°F, 5 minutes.

Press "ON/OFF".
Press "SEAR" three times. "sear 2", "temp", and "400F" will be displayed and "2" will flash.
Press "START/PAUSE".
- The Brio will cook at 360°F for 15 minutes (default), then sear at 400°F for 5 minutes (sear 2).
- When the Brio is finished cooking, it will display "End".

To adjust the regular cooking temperature and time:

Press "ON/OFF".
Press "+" or "-" to adjust to the desired temperature.
Press "COOK TIME". Press "+" or "-" to adjust to the desired time.
Press "SEAR" three times.
Press "START/PAUSE". The Brio will:
- Cook at selected temperature and time.
- Sear at 400°F for 5 minutes.
- Finish cooking and display "End".

Note:

Press "SEAR" four times to clear out the sear function.
Maximum temperature for all sear functions is 400°F.
Maximum time for all sear functions is 5 minutes.

Stage Function

A maximum of 5 stages can be programmed into the Brio.

Press "ON/OFF".
- The Brio display will show the default cooking temperature ("360F") and "temp". This is stage 1 cooking.
- Adjust cooking temperature by pressing "+" or "-" to reach the desired temperature.
- Adjust cooking time by pressing "COOK TIME" and "+" or "-" to reach the desired cooking time.
Press "STAGE". The display will show default cooking temperature ("360F"), "temp", and "stage 2".
- To adjust the cooking temperature for stage 2, press "+" or "-" to reach the desired temperature.
- Adjust cooking time by pressing "COOK TIME". The display will show "time", "stage 2", and "00:00". Press "+" or "-" to reach the desired cooking time.
Press "STAGE" again to program a third stage of cooking. The display will show default cooking temperature ("360F"), "temp", and "stage 3".
- To adjust the cooking temperature for stage 3, press "+" or "-" to reach the desired temperature.
Adjust cooking time by pressing "COOK TIME". The display will show "time", "stage 3", and "00:00". Press "+" or "-" to reach the desired cooking time.
- A maximum of 5 stages can be programmed.
Press "START/PAUSE" to begin cooking. The Brio will cook, following the stages programmed.

Example: Cook Stage 1 at 300°F for 17 minutes » Cook Stage 2 at 360°F for 30 minutes » Cook Stage 3 at 400°F for 5 minutes.

Press "ON/OFF". Press "+" or "-" to adjust cooking temperature to "300F".
Press "COOK TIME". Press "+" or "-" to adjust cooking time to "00:17".
Press "STAGE". Press "+" or "-" to adjust cooking temperature to "360F".
Press "COOK TIME". Press "+" or "-" to adjust cooking time to "00:30".
Press "STAGE". Again, press "+" or "-" to adjust cooking temperature to "400F".
Press "COOK TIME". Again, press "+" or "-" to adjust cooking time to "00:05".
Press "START/PAUSE".

Program Function

Preset Programs: Preset Programs given numbers 1-100.
The user CANNOT adjust these programs.

Press "ON/OFF". The display will show "360F" and "temp".
Press "PROG". The display will show "prog" and "1".
- Preset program numbers can be chosen between 1 and 100.
- Continue to press "+" or "-" until the desired number is reached.
Press "START/PAUSE". The Brio will begin cooking following the programmed recipe.

Note: Refer to Program Menu Items for preprogrammed recipes 1-100.

Store 101-200 Unique Recipes.
Storing Recipe Before Cooking:

Press "ON/OFF". Enter cooking functions for recipe.
Press "PROG". The display will show "prog" and "101".
Press "+" or "-" until the desired program number between 101 and 200 is reached.
Press "PROG" again to save the recipe to the desired program number.

Storing Recipe After Cooking has Completed:

When cooking is complete, press "PROG". The display will show "prog" and "101".
Press "+" or "-" until the desired program number between 101 and 200 is reached.
Press "PROG" again to save the recipe to the desired program number.

Memory Recall

Press "PROG". The display will show "prog" and "1".
Press "+" or "-" until the desired program number between 1 and 200 is reached.
Press "START/PAUSE". The Brio will cook following the programmed recipe.

Editing and Modifying a Saved Program

Recall the program to edit.
Press "STAGE" until the stage to edit is reached.
- Press "COOK TEMP" then press "+" or "-" to adjust the temperature higher or lower. The display will show "temp" and the new set cooking temperature.
- Press "COOK TIME" then press "+" or "-" to adjust the time. The display will show "time" and the new set cooking time.
If another cooking stage needs to be edited, press "STAGE" until the stage to edit is reached then repeat above steps.
To save the edited program, press "PROG", choose the program number and press "PROG" again to save the recipe to the desired program number.

Warm Function

The Warm function is used to keep food items warm in the Brio after cooking has completed and that are not ready to be served immediately.

Press "ON/OFF". The display will show "360F" and "temp".
Press "WARM". The display will show "140F", "warm", and "temp".
- Adjust "WARM" temperature by pressing "+" or "-". Selectable temperature range is 100F~145F.
- Adjust warming time by pressing "COOK TIME" then press "+" or "-" to select Warm time range: 00:00-02:00 (0-2 hrs), 100F-145F (100°F to 145°F).
Press "START/PAUSE". The unit will cook at 360°F with 15 minutes as the default cooking temperature and cooking time and will keep food warm at 140°F for 1hr as the default.

Warm can be used together with programmed recipes.

Press "PROG" and select program number.
Press "WARM". The display will show "140F", "warm", and "temp".
- Adjust warm temperature by pressing "+" or "-". Selectable temperature range is 100°F~145°F.
Adjust warm time by pressing "COOK TIME". Press "+" or "-" to select warm time range: 00:00-02:00 (0-2 hrs), 100F-145F (100°F to 145°F).
Press "START/PAUSE". The unit will cook at set menu temperature and time and will keep food warm at 140°F for 1hr as the default or set warming temperature and time.

Warm can be used as a single function.

Press "ON/OFF". The display will show "360F" and "temp".
Press and hold "WARM" for 2 seconds. Unit will beep twice and will begin to warm.
- Adjust warming time by pressing "COOK TIME". Press "+" or "-" keys to select warm time range.

Note: The Warm function can be added or canceled anytime during the cooking process. Simply press "WARM" to add or delete the function.

Probe

Probe temperature range is 100°F~210°F. Default probe temperature is 160°F.

Press "ON/OFF". The display will show "360F" and "temp" as default.
Press "PROBE". The display will show "prob" and "160F" (as default temperature) on screen. Press "+" or "-" to adjust to desired probe temperature (e.g., "170F" or 170°F).
Connect Probe (jack) into the unit and insert other end into the food. Press "START/PAUSE". Unit will start to cook to desired temperature.
During cooking, the current probe temperature will be displayed. While unit displays probe temperature, "prob" will be lit.
- Press "COOK TEMP". The display will show cooking temperature of the Brio and "COOK TIME" will show cooking time.
Press "PROBE" and hold for 2 seconds. The set temperature of probe will be displayed. Adjust desired probe temperature by pressing "+" or "-", if needed.
If desired cooking time is finished but desired probe temperature is not achieved yet, the Brio will continue cooking until probe temperature is reached.
If the set cooking temperature is lower than target probe temperature and "START/PAUSE" is pressed, the display will show an error message, "Prob". The unit will beep three times and will not start cooking.
If the Probe is unplugged and "PROBE" is pressed, the display will show an error message, "Prob". The unit will beep three times and will not start cooking.

Assembling the Brio

DO NOT use the Brio without the Base Tray and Fry Pan Basket with Net. DO NOT touch the insides of the Base Tray, Fry Pan Basket, and Net immediately after cooking. Parts will be hot. ONLY hold the Base Tray and Fry Pan Basket by the handle.

Removing Base Tray with Fry Pan Basket

Using the handle, pull and slide out the Base Tray and Fry Pan Basket with Net. (See Fig. 1.)
To remove Fry Pan Basket from Base Tray, while holding the handle, push demounting button forward and lift up Fry Pan Basket from Base Tray. (See Fig. 2.) When cooking, this will reduce extra weight from Base Tray and make it easier to pour or shake smaller foods.

Removing the Fry Pan Basket Net:

After removing Fry Pan Basket from Base Tray, turn Fry Pan Basket upside down.
Using oven mitts, press the underneath of the Fry Pan Basket Net down until it is released from Fry Pan Basket. Net and its tab will be released from Fry Pan Basket.

Assembling the Fry Pan Basket Net

Place Tab of Fry Pan Basket Net into slot of Fry Pan Basket. (See Fig. 3.)
Press other end of Fry Pan Basket Net down until Net snaps into place and is flat inside Fry Pan Basket.

Note: For best results, when cooking, do not fill more than ⁴ ⁄ ₅ full.

Shaking Food:
Some foods require shaking halfway through cooking. To properly shake the food, hold the handle, remove the Fry Pan Basket with Base Tray from the appliance, and shake. Once the food has been adequately shaken, slide the Base Tray with Fry Pan Basket back into the Brio.

DO NOT PUSH THE DEMOUNTING BUTTON FORWARD WHILE SHAKING.

CARE & MAINTENANCE

Cleaning

Clean the appliance after every use or in between a number of large batches. The Fry Pan Basket and the Base Tray have a non-stick coating with a stainless steel Basket Net. Do not use metal utensils or harsh abrasives when cleaning as this can damage the coating.

Unplug the appliance and make sure it cools completely.
Use a damp cloth to wipe the outside of the appliance.
Clean the Fry Pan Basket and inside components with a nonabrasive sponge, hot water, and mild detergent.

Note: Remove the Base Tray and Fry Pan Basket and place on a heatresistant surface to help cool the appliance quicker.
Note: If using the dishwasher for the Base Tray, Fry Pan Basket, and Fry Pan Basket Net, it is recommended to use top rack only.
Tip: If there is residual food in the Base Tray and Fry Pan Basket, add some hot water and let it soak separately for about 10 minutes for easier cleaning. Then use a soft cleaning brush to remove any lingering food.

Storage

Unplug the appliance and let it cool down completely.
Make sure that all the parts are cleaned and dry.
Push the power cord into the storing capsule. Affix the cord by inserting it into the cord fixing unit.

Do not immerse unit in water or attempt to cycle through dishwasher. The outer surface may be cleaned by wiping carefully with a damp dishcloth or sponge. Make sure unit has cooled completely prior to cleaning.


	Any other servicing should be performed by an authorized service representative.

TROUBLESHOOTING

PROBLEM:	POSSIBLE CAUSE(S):	RESOLUTION(S):
The Brio does not work.	The appliance is not plugged in. Did not press "ON/OFF". Fry Pan Basket is not in the Brio.	Insert the plug into an appropriate grounded power socket. Press "ON/OFF" after settings are selected. Place the Fry Pan Basket with the Base Try into Brio.
The ingredients fried in the Fry Pan Basket are not completely cooked.	Too many ingredients were used. The cooking temperature is too low. The cooking time is too short.	Remove some ingredients from the Fry Pan Basket; smaller batches are fried more evenly. Fry at a higher temperature. Set the Brio to air-fry for a longer time.
The food is fried unevenly.	Certain types of ingredients were not shaken halfway through the cooking time.	Ingredients that are on the top need to be shaken halfway through the cooking time.
Fried snacks are not crispy when they come out of the Brio.	A type of snack meant to be prepared in a traditional deep fryer was used.	Use snacks designed to be baked in a traditional oven, or lightly brush some olive oil onto the snacks beforehand for a crispier result.
Cannot slide the Fry Pan Basket into the appliance properly.	The Fry Pan Basket is overfilled. The Fry Pan Basket is not placed in the Base Tray correctly.	Do not fill the Fry Pan Basket more than 4/5 full. Push the Fry Pan Basket down into the Base Tray until you hear a click.
White smoke is coming out of the product.	You are frying greasy foods. The Fry Pan Basket Net contains greasy residue from previous uses. When preparing greasy ingredients in the Air Fryer, large amounts of oil can smoke and infiltrate Fry Pan Basket. The oil will produce white smoke and the Fry Pan Basket might become hotter than usual. This will not affect the final cooking effect. White smoke is caused by grease heating up in the Fry Pan Basket.	Clean Fry Pan Basket properly after each use.
French fries are fried unevenly in the Brio.	You did not soak the potato sticks properly before you fried them. You did not use the right potato type or they were not fresh.	Soak potato sticks in a bowl of water for at least 30 minutes, take them out, and dry with paper towels. Use fresh potatoes and make sure they stay firm during frying.
French fries are not crispy when they come out of the Brio.	The crispiness of the fries depends on the amount of oil and water in the fries.	Dry the potato sticks properly before adding the oil and placing in the Brio. Cut the potato sticks smaller for a crispier result. Add slightly more oil to potatoes before placing in Brio for a crispier result.

If the unit needs to be replaced or returned to the manufacturer, contact our Customer Service Department at: 1-877-689-2838 or help@nuwavenow.com.