Brother MFC-J5920DW Basic User's Manual page 64

Error Message
Wrong Paper
Wrong Paper [Tray #1]
Wrong Paper [Tray #2]
Wrong Paper [MP Tray]
Wrong Tray Settings
56
Cause
The paper size setting does not
match the size of paper in the tray.
The paper orientation is incorrect for
the paper size.
You did not set the paper guides in
the tray to the indicators for the paper
size you are using.
The machine's Paper Size and Tray
Use settings do not match the size of
paper in the tray you are using.
Action
1 Check that the paper size you
choose on the Touchscreen
matches the size of the paper in
the tray.
(See Set Paper Size and Type
on page 23.)
2 Make sure you load the paper in
the proper orientation, and set the
paper guides to the indicators for
your paper size. (See Before
loading paper on page 9.)
3 After you have checked the paper
size and the paper orientation,
press OK on the Touchscreen.
If you are printing from your
computer, make sure the paper size
you choose in the printer driver
matches the size of paper in the tray.
(See Online User's Guide.)
Follow the instructions on the
Touchscreen and try to print again.
Configure the paper size setting for
the tray according to the on-screen
instructions.