Service (Customer Care); Questions And Answers - Siemens Gigaset C595 User Manual

Service (Customer Care)

We offer you support that is fast and tai-
lored to your specific needs!
Our Online Support on the Internet can be
reached any time from anywhere.
www.gigaset.com/customercare
It provides you with 24/7 support for all
our products. It also provides a list of FAQs
and answers plus user guides and current
software updates (if available for the prod-
uct) for you to download.
You will also find frequently asked ques-
tions and answers in the appendix of this
user guide.
For personal advice on our range of prod-
ucts and assistance with repairs or guaran-
tee/warranty claims you can contact us
on:
UK helpdesk: 0 84 53 67 08 12.
Please have your proof of purchase ready
when calling with regard to guarantee/
warranty claims.
Replacement or repair services are not
offered in countries where our product is
not sold by authorised dealers.

Questions and answers

If you have any questions about the use of
your phone, you can contact us 24/7 at
www.gigaset.com/customercare.
The table below contains a list of common
problems and possible solutions.
The display is blank.
1. The handset is not switched on.
¥
Press and hold the end call key a.
2. The battery is flat.
¥
Charge the battery or replace it
¢
( page 12).
Not all menu options are displayed.
The menu display is reduced (Standard mode).
¥
Activate extended menu display (Expert
¢
mode) ( page 25).
No Base
flashes on the display.
1. The handset is outside the range of the
base.
¥
Move the handset closer to the base.
2 The range of the base is reduced because
eco mode is activated.
¥
Deactivate eco mode (
reduce the distance between the hand-
set and the base.
3. The base is not switched on.
¥
Check the mains adapter of the base
¢
( page 10).
Please register handset
Handset has not been registered with the base
or has been deregistered.
¥
Register the handset (
Handset does not ring.
1. The ringtone is deactivated.
¥
Activate the ringtone (
2. Call divert set for "All Calls".
¥
Deactivate call divert (
3. The telephone only rings when the phone
number is transferred.
¥
Activate the ringtone for anonymous
¢
calls ( page 63).
Service (Customer Care)
¢
page 54) or
flashes on the display.
¢
page 55).
¢
page 63).
¢
page 31).
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