Curtis Primo Cappuccino PCGT3700 User Manual

Curtis Primo Cappuccino PCGT3700 User Manual

3 station dispensing system

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USER GUIDE
Primo Cappuccino
3 Station
Dispensing System
READ AND SAVE THESE INSTRUCTIONS
NOTICE TO INSTALLER: Please leave this booklet with the machine.
020221D
FC40 - PCGT3, FRONT COVER
F-10039 revC

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Summary of Contents for Curtis Primo Cappuccino PCGT3700

  • Page 1 USER GUIDE ™ Primo Cappuccino 3 Station Dispensing System READ AND SAVE THESE INSTRUCTIONS NOTICE TO INSTALLER: Please leave this booklet with the machine. 020221D FC40 - PCGT3, FRONT COVER F-10039 revC...
  • Page 2: Table Of Contents

    Troubleshooting Guide (Dump Valve Calibration) ....................TG24 Error Codes ................................EC7 Product Warranty..............................PW1 Contact Information Wilbur Curtis Co., Inc. 6913 Acco Street | Montebello, CA 90640 US Phone: 323-837-2300 | Toll Free: 800-421-6150 Email: csrassistance@wilburcurtis.com | Web: www.wilburcurtis.com For the latest speci cations and information go to www.wilburcurtis.com Toll Free: 800-995-0417 | Monday - Friday 5:30 .
  • Page 3: Key Features/Speci Cations/System Requirements

    KEY FEATURES/SPECIFICATIONS/SYSTEM REQUIREMENTS FS40 Key Features • G3 Digital Control Module - Provides precise control over all critical blending and dispensing functions. • Pre-Dispense - Easy to use. Choose a size from small, medium or large by the touch of a button. •...
  • Page 4: Important Safeguards

    • This appliance is designed for commercial use. Any service other than cleaning and preventive maintenance should be performed by an authorized Wilbur Curtis service technician. • To reduce the risk of re or electric shock, DO NOT open the service panels. There are no user serviceable parts inside.
  • Page 5 IMPORTANT SAFEGUARDS CE Requirements • This appliance must be installed in locations where it can be overseen by trained personnel. • For proper operation, this appliance must be installed where the temperature is between 5°C to 35°C. • This appliance is not suitable for outdoor use. •...
  • Page 6 EU directive). Do not dispose of this appliance in domestic waste. Contact your local governing authorities for information on disposal requirements. • Any modi cations to equipment that are not approved by the Wilbur Curtis Company will render this declaration invalid. EC DIRECTIVES...
  • Page 7 INSTALLATION INSTRUCTIONS WARNING: WARNING: Improper electrical connection may result in an electric shock hazard or damage the unit. This appliance must be properly grounded. NOTICE: DO NOT connect this appliance to a hot water supply. The water inlet valve is not rated for hot water.
  • Page 8: Installation Instructions (General)

    INSTALLATION INSTRUCTIONS II22 Installation Leveling WARNING: Use the leveling legs to level the dispenser only. Do not use them to adjust dispenser height. Do not extend them higher than necessary. Position the dispenser on the counter top. Level it left to right and front to back by turning the bottom of the Style may vary legs.
  • Page 9: Installation Instructions (Leveling, Water Supply, Electrical)

    INSTALLATION INSTRUCTIONS II22 Setting Up 120/220 Volt Units for 220-240 Volt Operation Style may vary WARNING: Do not connect the power cord to the power supply until instructed to do so. Remove the top and left side covers to expose the terminal block.
  • Page 10 INSTALLATION INSTRUCTIONS II22 Connecting the Wiring (Units That Come from the Factory Without a Power Cord Attached...cont.) 18 Feed the power cable into the unit. The unit may be Power wired for connection directly to a junction box or for use cable with a power plug that connects to an electrical outlet meeting the SPECIFICATIONS.
  • Page 11 INSTALLATION INSTRUCTIONS II22 Power Up the Unit 24 Turn on the water supply valve. 25 Make sure that the circuit breaker supplying power to the dispenser is on. 26 Turn the toggle switch on the back of the dispenser to correct volume, the heating element(s) will turn on automatically.
  • Page 12: Operating Instructions

    OPERATING INSTRUCTIONS OI33 Dispensing WARNING - TO AVOID SCALDING, AVOID SPLASHING. Keep body parts clear of the spout during dispensing. Do not remove the cup during dispensing. The G3 dispenser is factory preset for optimal performance. The unit should be ON. Open the front panel.
  • Page 13: Cleaning Instructions (General)

    CLEANING INSTRUCTIONS CI19 Spout Cleaning - Every 3 or 4 Hours Make sure power is ON. Place a container under the dispense spout to catch the rinse water. water running from the spout runs clear. Cleaning the Exterior - Daily WARNING: HOT SURFACES - To avoid injury, allow the dispenser to cool before cleaning.
  • Page 14: Cleaning Instructions (Whipper Plate Assembly)

    The following cleaning process requires a mild solution of dish-washing detergent and warm water, One-Pro Beverage Equipment Cleaner (Curtis PN WC-79001) and food grade lubricant (Curtis PN WC-4916). Mix the One- Pro cleaner at a ratio of 1 oz. (28 g.) per 5 gal. (19 L) of hot water (122°F/50°C min.).
  • Page 15: Programming Guide

    PROGRAMMING GUIDE PG12 CURTIS Ready to Dispens To enter programming mode: With unit ON, press and hold Entering STOP/WASH button for 10 CURTIS Programming mode Ready to Dispens seconds. While pressing STOP/WASH, Washing... “Washing...Select Station” Select Station appears on the display.
  • Page 16 100% 70 gm next menu. *Approximate Banner Name - changes the banner name that appears on the display (the factory default is CURTIS to access. Press to choose the letter to change. Then press repeatedly to change the letter. Press...
  • Page 17 PROGRAMMING GUIDE PG12 Programming Options (cont.) 1, 2 Dispense Total - when accessed, displays the total dispense cycles on the unit. It cannot be reset. The display returns to the previous screen automatically after a few seconds. Press to continue to the next menu.
  • Page 18: Rough-In Drawing

    ROUGH-IN DRAWINGS RD46 PCGT3 23.72 in 24.54 in [60.2 cm] [62.3 cm] 14.25 in [36.2 cm] 34.78 in [88.3 cm] 13.94 in 8.38 in [35.5 cm] [21.3 cm] CUP CLEARANCE DISPENCE BUTTON HEIGHT 44.07 in [111.9 cm] LIFT DOOR MODELS PCGT3, ROUGH-IN DRAWING 061319B...
  • Page 19 ILLUSTRATED PARTS LIST IP75 PCGT3 - Door Assemblies - Exploded View PCGT3, PCGT3DV PCGT3800, PCGT3DV8080 PCGT3700, PCGT3900, PCGT3E MISCELLANEOUS PCGT3300 PCGT3, ILLUSTRATED PARTS/RECOMMENDED PARTS 022221J...
  • Page 20 LABEL, DOOR UCM PCGT3 CURTIS LOGO WC-39958 1,2,3,5,6,7,8 KIT, DOOR COMPLETE PCGT3 (UNITS BUILT 08/01/11 AND LATER) 19A # CA-1184KDC 1,2,4,6,7 (REPLACES WC-68165-101) LABEL, UCM & DOOR PCGT3 CURTIS (UNITS WC-39763 1,2,6 19B # CA-1184K1DC 3 BUILT BEFORE 08/01/11) KIT, DOOR COMPLETE PCGT3300 19C # CA-1184K2DC 5,8 LABEL, UCM &...
  • Page 21 ILLUSTRATED PARTS LIST IP75 PCGT3 - Exterior - Exploded View Door assemblies: see previous pages PCGT3, ILLUSTRATED PARTS/RECOMMENDED PARTS 022221J...
  • Page 22 ILLUSTRATED PARTS LIST IP75 PCGT3 - Exterior - Parts List ITEM # PART # DESCRIPTION ITEM # PART # DESCRIPTION WC-58110 1,2,4,5,6,7,8 COVER, TOP PCGT3 WC-3503 LEG, 3/8”-16 STUD SCREW BUMPER 8 & COVER, TOP PCGT3300 FOR UNITS W/FRONT WC-68160 SCREEN, DRIP TRAY PCGT3 WC-58110-101 3 LIFT DOOR...
  • Page 23: Illustrated Parts/Recommended Parts (Main Chassis)

    ILLUSTRATED PARTS/RECOMMENDED PARTS IP75 PCGT3 - Interior Components - Exploded View Water tanks assemblies - See section IP76 for 120 Volt models - See section IP77 for 120/220 Volt voltage models - See section IP80 for 220-240 Volt models # Also available as part of canister mixer kit, item 40 PCGT3, ILLUSTRATED PARTS/RECOMMENDED PARTS 022221J...
  • Page 24 ILLUSTRATED PARTS LIST IP75 PCGT3 - Interior Components - Parts List ITEM # PART # DESCRIPTION ITEM # PART # DESCRIPTION SCREW, 1/4-20 x 1/2 PHILLIPS PAN HEAD HEATSINK, ASSY DV ALPDS/D500AP TCTD/ WC-4616 WC-8556 STAINLESS STEEL PTTD CA-1030-17 KIT, MOTOR WHIPPER ASSY PC’S MOTOR HOSE, EXTRACTOR FAN 17”...
  • Page 25 ILLUSTRATED PARTS LIST IP76 WC-6294/5/6 - Tank Assembly (120 Volt) CONFIGURATION TABLE ITEM 9: DUMP ITEM 11 (CONICAL ITEM 13 (BLIND VALVES BUSHING) BUSHING) MODEL INSTALLED IN INSTALLED IN INSTALLED IN POSITIONS: POSITIONS: POSITIONS: EXPR10 1,3,4 1,3,4 PCGT3 PCGT3300 1, 2, 3 1, 2, 3 4, 5 PCGT3700...
  • Page 26 ILLUSTRATED PARTS LIST IP77 WC-62111/2 - Tank Assembly (120/220 Volt) CONFIGURATION TABLE ITEM 13 (BLIND ITEM 9: DUMP ITEM 11 (CONICAL VALVES BUSHING) BUSHING) MODEL INSTALLED IN INSTALLED IN INSTALLED IN POSITIONS: POSITIONS: POSITIONS: PCGT3DV 1, 2, 3 1, 2, 3 4, 5 PCGT3DV8080 1, 2, 3, 5...
  • Page 27 ILLUSTRATED PARTS LIST IP80 WC-54126-31 - Tank Assembly (220-240 Volt) CONFIGURATION TABLE ITEM 9: DUMP ITEM 11 (CONICAL ITEM 13 (BLIND VALVES BUSHING) BUSHING) MODEL INSTALLED IN INSTALLED IN INSTALLED IN POSITIONS: POSITIONS: POSITIONS: EXPRE 1,3,4 1,3,4 PCGT3E 1, 2, 3 1, 2, 3 4, 5 PCGT4E...
  • Page 28: Electrical Schematics

    ELECTRICAL SCHEMATICS ES84 120 Volt Models PCGT3, ELECTRICAL SCHEMATICS 041421E...
  • Page 29 ELECTRICAL SCHEMATICS ES84 PCGT3Ex 220-240Vac (2 kW Heating Element) PCGT3, ELECTRICAL SCHEMATICS 041421E...
  • Page 30 ELECTRICAL SCHEMATICS ES84 Older 220-240 Volt Models (3.5 kW Heating Element) PCGT3, ELECTRICAL SCHEMATICS 041421E...
  • Page 31 ELECTRICAL SCHEMATICS ES84 120/220 Volt Models PCGT3, ELECTRICAL SCHEMATICS 041421E...
  • Page 32: Troubleshooting Guide (General)

    TROUBLESHOOTING GUIDE TG23 WARNING: Electric Shock Hazard - Scald and Burn Hazard - IMPORTANT: always check all inlet and Valve Test Procedure Troubleshooting Guidelines ERROR CODES • • • Use this troubleshooting guide along with the appropriate ELECTRICAL SCHEMATIC. • Valve Test Procedure in either direction Water Not Hot Enough...
  • Page 33: Troubleshooting Guide (Dump Valve Calibration)

    TROUBLESHOOTING GUIDE TG23 Water Does Not Heat At All Tank Does Not Fill • Water Not Hot Enough • Ready to Dispens • Heating... ELECTRICAL SCHEMATIC Heating... Water Too Hot (Boiling or Excessive Steaming) IMPORTANT: Over Temp Sensor or Ready to Dispens Over Temp Sensor Error Message Heating...
  • Page 34 TROUBLESHOOTING GUIDE TG23 No Power - Display Not Lit Water Tank Does Not Fill Water Tank Does Not Fill IMPORTANT:...
  • Page 35 TROUBLESHOOTING GUIDE TG23 Water Level Error Message ERROR CODES SPECIFICATIONS Water Flows From Dispenser Spout Constantly No Water Flows From the Spout While “Dispensing...” Appears on the Display PROGRAMMING GUIDE Only Water is Dispensed PROGRAMMING GUIDE...
  • Page 36 TROUBLESHOOTING GUIDE TG23 Product Dispensed Into Cup is Weak IMPORTANT: PROGRAMMING GUIDE Whipper Motor Does Not Run During Dispensing Dispenser Does Not Respond (at all) When Dispense Button is Pushed Dispensing... Dispensing... Dispensing... During Dispensing Manual dispense models: Preset dispense models: PROGRAMMING GUIDE Front Panel Light Not Working ILLUSTRATED PARTS LIST...
  • Page 37 TROUBLESHOOTING GUIDE TG24 Dump Valve Calibration After installing a new dump valve, do not reinstall the dump valve cover and canisters, so that you can perform the calibration steps below: Turn the toggle switch on the back of the unit to the ON position. Wait for the ready light to come on. Place a measuring cup below the spout connected to the dump valve that was replaced.
  • Page 38: Error Codes

    ERROR CODES System Fault Messages An error message will appear on the screen in the event of a malfunction under the following conditions: ERROR MESSAGE WARNING DESCRIPTION CAUSE Water Level Error 1-(800)-000-0000 1-(800)-000-0000...
  • Page 39: Product Warranty

    Return Merchandise Authorization (RMA): All returned equipment must be properly re-packaged in the original carton and received by Curtis within 45 days following the issuance of a RMA. NO UNITS OR PARTS WILL BE ACCEPTED WITHOUT A RETURN MERCHANDISE AUTHORIZATION (RMA).

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