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Guarantee certificate (IRL)
26
• Any other claims resulting out of or in connec-
tion with the device shall be excluded from this
Guarantee. Nothing in this Guarantee shall at-
tempt to limit or exclude a Customer's Statutory
Rights, nor the manufacturer's liability for death
or personal injury resulting from its negligence.
• The duration of the Guarantee shall not be ex-
tended by services rendered under the terms
of the Guarantee.
• Insofar as no Guarantee default exists,
BenQ Mobile reserves the right to charge the
customer for replacement or repair.
• The above provisions do not imply a change
in the burden of proof to the detriment of the
customer.
To invoke this Guarantee, please contact our on-
line support on the Internet
www.BenQMobile.com/customercare or the tel-
ephone service. The relevant number is to be
found in the accompanying user guide.
Guarantee certificate
(IRL)
Without prejudice to any claim the user (customer)
may have in relation to the dealer or retailer, the
customer shall be granted a manufacturer's Guar-
antee under the conditions set out below:
• In the case of new devices and their compo-
nents exhibiting defects resulting from manu-
facturing and/or material faults within 24
months of purchase, BenQ Mobile shall, at its
own option and free of charge, either replace
the device with another device reflecting the
current state of the art, or repair the said device.
In respect of parts subject to wear and tear (in-
cluding, but not limited to, batteries, keypads,
casings, small parts on casings, protective cov-
erings where included in the scope of delivery),
this warranty shall be valid for six months from
the date of purchase.
• This Guarantee shall be invalid if the device de-
fect is attributable to improper care or use
and/or failure to comply with information con-
tained in the user manuals.
• In particular claims under the Guarantee cannot
be made if:
• The device is opened (this is classed as
third party intervention)
• Repairs or other work done by persons not
authorised by BenQ Mobile.
• Components on the printed circuit board are
manipulated
• The software is manipulated
• Defects or damage caused by dropping,
breaking, lightning or ingress of moisture.
This also applies if defects or damage was
caused by mechanical, chemical, radio in-
terference or thermal factors (e.g.: micro-
wave, sauna etc.)
• Devices fitted with accessories not author-
ised by BenQ Mobile
• This Guarantee shall not apply to or extend to
services performed by the authorised dealer or
the customer themselves (e.g. installation, con-
figuration, software downloads). User manuals
and any software supplied on a separate data
medium shall be excluded from the Guarantee.
• The purchase receipt, together with the date of
purchase, shall be required as evidence for in-
voking the Guarantee. Claims under the Guar-
antee must be submitted within two months of
the Guarantee default becoming evident.
• Ownership of devices or components replaced
by and returned to BenQ Mobile shall vest in
BenQ Mobile.
• This Guarantee shall apply to new devices pur-
chased in the European Union. For Products
sold in the Republic of Ireland the Guarantee is
issued by BenQ Mobile UK, Branch Ireland, 1st
Floor, Riverview House, 21–23 City Quay, Dub-
lin– The Republic of Ireland.
• Any other claims resulting out of or in connec-
tion with the device shall be excluded from this
Guarantee. Nothing in this Guarantee shall at-
tempt to limit or exclude a Customer's Statutory
Rights, nor the manufacturer's liability for death
or personal injury resulting from its negligence.
• The duration of the Guarantee shall not be ex-
tended by services rendered under the terms of
the Guarantee.
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