Panasonic AW-HE38HKPC Operating Instructions Manual page 135

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Troubleshooting
Web browser settings
Depending on the OS installed on the personal computer, the following may occur. Follow the instructions below when the
following has occurred.
By performing the following solutions, other applications and the security level may not be affected.
[When using Windows]
The "information bar" described in the following explanations refers to the message bars that appear in Internet Explorer.
For Internet Explorer 9.0, 10.0, and 11.0:
The information bar appears at the bottom of Internet Explorer.
For Internet Explorer 8.0:
The information bar appears under the address bar of Internet Explorer.
Symptom
For Internet Explorer 9.0, 10.0, and 11.0:
The following message appears in the
information bar.
"This website wants to run the following
add-on: 'Web' from 'Panasonic
System Networks Co., Ltd.'."
For Internet Explorer 8.0:
The following message appears in the
information bar.
"Pop-up blocked. To see this pop-up or
additional options click here..."
For Internet Explorer 9.0, 10.0, and 11.0:
The following message appears in the
information bar.
"This website wants to install the
following add-on: 'nwcv4SSetup.exe' from
'Panasonic System Networks Co., Ltd.'."
For Internet Explorer 8.0:
The following message appears in the
information bar.
"This site might require the following
ActiveX control: 'nwcv4SSetup.exe' from
'Panasonic System Networks Co., Ltd.'.
Click here to install..."
(continued)
● Select [Allow].
● Click the information bar, and select [Always Allow
Pop-ups from This Site].
When the [Allow pop-ups from this site?] dialog box
appears, click the [Yes] button.
● Select [Install]. When the security warning window
appears, click the [Install] button.
● Click the information bar, and select [Install ActiveX
control]. When the security warning window appears,
click the [Install] button.
Cause and remedial action
Information bar
Reference
pages
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