7. Trouble shooting
The following simple issues can be handled by the user. Please call the after-sale service
department if the issues are not settled.
Inoperation
Odor
Long-term operation of
compressor
Illuminating light does not
shine
The refrigerator door can not
be properly closed.
Loud noises
7.1 Warm tips:
The refrigerator enclosure may emit heat during operation specially in summer, this is caused
by the radiation of the condenser, and it is a normal phenomenon.
Condensation: condensation phenomenon will be detected on the exterior surface and door
seals of the freezer when the ambient humidity is large, this is a normal phenomenon, and the
condensation can be wiped away with a dry towel.
Buzz: Buzz will be generated by running compressor specially when starting up or shutting
down.
Whether the freezer is plugged and connected to power;
Low voltage;
Failure power or tripping circuit
Odorous foods should closely wrapped;
Whether foods are rotten;
Whether the interior shall be cleaned.
It is normal that refrigerator operates for longer time in
summer when the ambient temperature is higher;
Do not put too much food in the freezer at one time;
Do not put foods until they are cooled;
Frequent opening of refrigerator door.
Whether the refrigerator is connected to power,
whether the illuminating light is damaged.
The freezer door is stuck by food packages;
Too much food;
Tilt refrigerator.
Whether the food is leveled, whether the refrigerator is
balanced;
Whether the refrigerator parts are properly placed.
9
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