Pc Requirements - Samsung SNP-3370TH User Manual

Chapter 5. Troubleshooting Chapter 5. Troubleshooting
Problem
Saved contents is not
displayed in the SD memory
card.
Product information is not
displayed on the local
network.
Sudden video pause
Regular Power Cord Check
• The power cord's coating
has been damaged.
• The power cord is hot to
touch when the product is
in operation.
• The power cord gets hot it
has been bent or pulled.

PC Requirements

Category
CPU
Main Memory
Video Memory
Display
Hard Disk
Operating System
Network
Internet Explore
etc
NETWORK PTZ CAMERA
Cause and Solution
▶ Make sure that you do not remove the memory card while
contents are being saved.
▶ Check if the SD memory card is properly inserted.
▶ Check if the capacity on the card is correct on the Record
page.
▶ Check if the network cables are properly connected.
▶ Reset the camera to the factory defaults by pressing the
RESET switch on the inside of the camera for 5 seconds, and
then check again.
▶ Check if the SNP-3370TH/3301H network camera is
connected properly using a network cable.
▶ When using an extra network device such as a hub or IP
router, check if the device is in operation.
▶ Open a command prompt and check if the SNP-3370TH/3301H
network camera is connected to the network.
Continuing to use the product when its power cord is damaged
constitutes an electrical and fire hazard. The power plug must be
removed from the outlet immediately, and qualified service
personnel or your system provider should be contacted for
assistance.
Recommanded Requirements
Intel Core 2 Duo E7400 or better
2GB or more
512MB or more
1024 x 768 (with 32bit color) or higher / OpenGL compatible
80GB or more
Windows XP Professional / Windows Vista / Windows 7
10/100 Base-T Ethernet
6.0 or better
DirectX 9.0 or higher
User Manual
106