Samsung SNP-3350 User Manual
Samsung SNP-3350 User Manual

Samsung SNP-3350 User Manual

37x/33x network ptz camera
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User Guide
37x/33x Network PTZ Camera SNP-3750/3350
Before installing and operating this product,
please read this manual thoroughly.
English

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Table of Contents
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Summary of Contents for Samsung SNP-3350

  • Page 1 User Guide 37x/33x Network PTZ Camera SNP-3750/3350 Before installing and operating this product, please read this manual thoroughly. English...
  • Page 2: Table Of Contents

    Contents User Guidelines ……………………………………………………………………… 4 Preface …………………………………………………………………………………5 Product Warranty and Limited Liability ………………………………………………5 Cautions & Warnings …………………………………………………………………6 Ch 1. Product Introduction …………………………………………………… 10 1.1. Introduction ………………………………………………………………………… 10 1.2. Features ………………………………………………………………………………10 Ch 2. Part Names & Functions …………………………………………………………… 2.1. Package Contents ……………………………………………………………………12 2.2.
  • Page 3: Preface

    is a brand integrated into Samsung’s network products, it stands for a convenient world (Polis) made safe (Police) through Samsung’s superior network performance (Internet Protocol). iPOLiS network cameras and servers are our advanced security systems providing versatile network options by default, including an Ethernet interface for easy internet connection, high-quality image transfer options using MPEG-4, M-JPEG a Web Viewer, two-way audio, and remote control capacity.
  • Page 4: Cautions & Warnings

    Cautions & Warnings The following section contains vital information that helps protect the safety of the user and prevent property damage/loss. Please read it carefully for safe and proper use of your product. ※ If you have questions about the product, please contact your local vendor. Please note that no ancillary costs occurring during the service of your product (hiring a ladder car, for example) are covered by the warranty.
  • Page 5 Caution Do not install the product in a location Do not install the product in areas where it may be exposed to extreme with flickering illumination. heat or cold. Using the product in extremely hot (over 50°) or Severe fluctuations in ambient luminance, such as extremely cold (under -10°) environments may flickering of old fluorescent lights, may cause the degrade picture quality and/or cause product...
  • Page 6: Ch 1. Product Introduction

    Chapter 1. Product Introduction 1.1. Introduction The SNP-3750/3350 37x/33x PTZ network camera is based on MPEG-4 codec technology, which achieves both a high data compression rate and high image quality. This advanced network camera is capable of transferring high quality image data at a high frame rate and in real time over a network.
  • Page 7: Package Contents

    Chapter 2. Part Names & Functions 2.1. Package Contents ❶ ❹ Camera Body User’s Manual/CD/Quick Guide Cross Cable ❶ SD Card (2GB) * Accessories The following items are sold separately from the camera. Housing STH-380NPO STH-370NPI STH-360NPO Outdoor Housing for Very Low Indoor Housing Lightweight Outdoor Temperature Environments...
  • Page 8: Camera Body

    Chapter 2. Part Names & Functions 2.2. Camera Body Front Bottom Unlock Button ❶ SW1, SW2, SW3: Communication Switch SW4, SW5: ID Switch Protocol Safety Cable Hook Pelco-D Pelco-P Panasonic Vicon Honeywell Baud Address Weight 2,400 4,800 9,600 19,200 Termination 422/485 ON/OFF Response...
  • Page 9: Ch 3. Installing Camera & Network Setup

    Chapter 3. Installing Camera & Network Setup 3.1. PTZ Dome Camera and Accessory Wiring Diagrams Connecting to the NVR (SNR-6400/3200) IP Camera Local Area Network Connecting directly to the SCC-3100A controller SCC-3100A · RS-485: Data Box Port 1 Camera · RS-422: SCC-3100A Data Box Port 1 Camera...
  • Page 10 Chapter 3. Installing Camera & Network Setup • Communication Method Settings Select a communication method for the camera. Function SW2- #3 Transfer Mode Switch RS-422(4Wire) Factory Release Mode: RS-485(OFF) ※ • Communication Response Settings Select a communication response method for the camera and controller: Response or No Response.
  • Page 11 Chapter 3. Installing Camera & Network Setup SW4-#1 SW4-#2 SW4-#3 SW4-#4 SW5-#1 SW5-#2 NETWORK PTZ CAMERA User Guide SW5-#3 SW5-#4 SW4-#1 SW4-#2 SW4-#3 SW4-#4 SW5-#1 SW5-#2 SW5-#3 SW5-#4 NETWORK PTZ CAMERA User Guide...
  • Page 12 Chapter 3. Installing Camera & Network Setup SW4-#1 SW4-#2 SW4-#3 SW4-#4 SW5-#1 SW5-#2 NETWORK PTZ CAMERA User Guide SW5-#3 SW5-#4 SW4-#1 SW4-#2 SW4-#3 SW4-#4 SW5-#1 SW5-#2 SW5-#3 SW5-#4 NETWORK PTZ CAMERA User Guide...
  • Page 13: Preparing Adapter And Cable

    Chapter 3. Installing Camera & Network Setup SW4-#1 SW4-#2 SW4-#3 SW4-#4 SW5-#1 SW5-#2 NETWORK PTZ CAMERA User Guide 3.3. Preparing Adapter and Cable SW5-#3 SW5-#4 - Power Adapter The SNP-3750/3350 uses an AC24V 2.5A power adapter for the power supply. Plug the power adapter into a power outlet.
  • Page 14: Connecting Monitor

    Chapter 3. Installing Camera & Network Setup 3.4. Connecting Monitor Connect the cable to the camera’s rear video output terminal and the monitor's video input terminal. 37x/33x PTZ Network Camera SNP-3750/3350 • The wiring varies depending on your monitor type and peripheral devices; please refer to the user manual for each device. • Please make sure the monitor and camera are turned off when connecting them. • As shown in the picture below, set the 75Ω/Hi-Z switch of each device to Hi-Z for the intermediate video receiver and to 75Ω for the end device. SNP-3750/3350 intermediate End Device Video Receiver Caution...
  • Page 15: Ceiling Installation Example

    Chapter 3. Installing Camera & Network Setup 3.6. Ceiling Installation Example - Attaching Template & Installing STB-370NPC Attach the enclosed template to the ceiling, then drill a hole in the ceiling according to the 88mm diameter hole marked on the template. Drop the camera cables down from the ceiling through the hole.
  • Page 16: Network Configuration & Connection Via Website

    Chapter 3. Installing Camera & Network Setup To attach or detach the camera, refer to the picture. ※ * Attaching the Camera: Hold up the camera and push it to the mount as shown in the picture. Push the camera until you hear a "click". * Detaching the Camera: To detach the camera, pull the camera downward while pushing up the unlock buttons on the camera.
  • Page 17 Chapter 3. Installing Camera & Network Setup 2. Open the internet browser on your computer, enter [192.168.1.100] in the address bar, and then press <Enter>. You will be connected to the Web Viewer login page for the SNP-3750/3350 37x/33x PTZ network camera. http://192.168.1.100 http://192.168.1.100 3.
  • Page 18: Ch 4. Using Web Viewer

    Chapter 3. Installing Camera & Network Setup Port Setup ② Category Description Select a service port; Port Setup the default is 80. Notes When a device is connected to a cable or xDSL modem, its IP address keeps changing each time it attempts to connect to the ISP (Internet Service Provider) so you cannot check the new IP address of the device.
  • Page 19: Monitoring Screen

    Chapter 4. Using Web Viewer 4.1.2. Monitoring Screen The monitoring screen consists of a menu area for the camera and video settings and a display area for the video feed from the camera. 1Ch Display Displays only one video in the display area; the SNP-3750/3350 supports only one channel at this time.
  • Page 20 Chapter 4. Using Web Viewer Save Image Saves the channel screen as a JPEG file. Basic Select a screen resolution and image compression type. • Resolution (For more instructions on selecting a resolution, please refer to the Video Setup → Video/Audio page.) - 4CIF - CIF - QCIF...
  • Page 21: Administrator Page

    Chapter 4. Using Web Viewer Alpha Blending Makes changed parts appear half-transparent. Reset Select the current screen as the background image. For more information about "Video Analytics" please refer to ※ 4.2.1.4 Video Analytics. Relay Turns a connected relay on or off. Turns a connected AUX on or off.
  • Page 22: Streaming

    Chapter 4. Using Web Viewer Audio - Out Check to use an audio output channel. Max User Connection Select a number to limit the concurrent users. Adjusts the sensitivity of an audio mic. Mic. Sensitivity Set this to Low for an amplifiable mic and High for others. (Set to Low for non-mic line-in signals.) Caution • New settings are saved only if you click the...
  • Page 23 Chapter 4. Using Web Viewer ■Streaming Engine Configure the RTP/RTSP streaming service. Category Description RTSP/TCP Check to use RTSP/TCP. Services RTP/UDP Check to use RTP/UDP. RTP/Multicast Check to use RTP/Multicast. RTP/Multicast IP Enter an IP address for RTP Multicast. RTP/Multicast Port Enter a port number for RTP Multicast.
  • Page 24 Chapter 4. Using Web Viewer Notes Checking Use RTP Over RTSP (TCP) activates RTSP/TCP Connection in the Streaming Engine → Services menu. To use RTP/UDP and RTP/Multicast, do not check the box. • In the menu bar, select Media (M), and then Open Network Stream (N). NETWORK PTZ CAMERA User Guide NETWORK PTZ CAMERA User Guide...
  • Page 25: Motion Detection

    Chapter 4. Using Web Viewer • Depending on the type of video, enter an address as from the examples in the following chart, and then click Play (P). (When using the default RTSP port number, 554, you may skip entering the port number.) The followings are examples of addresses for network streaming. Address Streaming Engine Settings rtsp://<IP>:<SERVICE PORT>/mpeg4unicast For RTSP/TCP and RTP/UDP rtsp://<IP>:<SERVICE PORT>/mpeg4multicast...
  • Page 26: Video Analytics

    Chapter 4. Using Web Viewer 4.2.1.4. Video Analytics Category Description Enable Check to enable Video Analytics. Select a sensitivity level for motion detection according to the video display Sensitivity settings. 5 levels are available, and 5 is the most sensitive. Transition Time Shows the period of time maintaining a changed screen for detection.
  • Page 27: Camera

    - Slow/Medium/Fast: Adjusts the zoom operation speed. • Digital Zoom Enables the maximum digital zoom. Up to 12x digital zoom can be selected to achieve a maximum combined zoom of 444x (SNP-3750) or 396x (SNP-3350). ■ White Balance  Mode...
  • Page 28 Chapter 4. Using Web Viewer The White Balance settings adjust the balance of the screen colors under different lighting conditions. - ATW : Adjusts the screen color automatically. - MANUAL : Enables customization of the Red and Blue gains. - AWC : Adjusts the screen color to be optimized to the current lighting and monitor conditions.
  • Page 29 Chapter 4. Using Web Viewer ■SSNR (Samsung Super Noise Reduction) Reduces background noise in low-light images. - OFF : Disables the noise reduction function. - LOW : Reduces only a small amount of noise, but generates almost no afterimage. - Medium : The most commonly used mode. Reduces a suitable amount of noise while generating only a faint afterimage.
  • Page 30: Record

    Chapter 4. Using Web Viewer other power interruptions.  Turbo Enable This function accelerates the speed of the PTZ operations in proportion to the period for which the PTZ button is pressed. For example, hitting the PTZ button once activates the operation at slow speed, but the speed increases so long as you are holding down the button.
  • Page 31: Replay / Backup

    Chapter 4. Using Web Viewer Caution • If Overwrite is not checked and the SD memory card is full, the camera stops recording data. • T his camera is compatible only with SD cards; MMC cannot be used. Do not insert an SD card the wrong way round; it may damage the slot. • Only 1GB to 2GB SD and 4GB SDHC cards are supported. • We recommend the FAT32 format. • Please turn off the camera before removing the SD card; the data may be damaged otherwise. • If using 4CIF resolution, the camera saves only 1fps for both MPEG-4 and M-JPEG. 4.2.1.8. Replay / Backup Configure this menu to record Motion Detection and Sensor events upon their occurrence. You can also watch a recorded event using this menu.
  • Page 32: Swing

    Chapter 4. Using Web Viewer ■Preset Setup To save a desired location for the Pan/Tilt or Zoom/Focus operation along with detailed camera settings for the location, configure the following options. Category Description Number Select a number to identify a preset. (Preset numbers 1 to 255 are available.) Name Name a preset.
  • Page 33: Group

    Chapter 4. Using Web Viewer 4.2.2.2. Group ■Group Setup Category Description Group No. Information on a maximum of 6 groups can be saved. Preset No. Select a preset number to add the preset to a selected group. Speed Select the camera speed to move between presets. (Levels 1 to 64 are available.) Select the number of seconds to keep the PTZ camera on a preset location for DWT(Dwell Time) monitoring.
  • Page 34: Trace & Auto Run

    Chapter 4. Using Web Viewer 4.2.2.4. Trace & Auto Run ■PTZ Trace Setup Category Description Trace No. Up to 4 traces can be saved. Replay Replays a route saved by the Trace function. Pressing the Memorize button starts saving the route of the Pant/Tilt or Zoom/ Memorize Focus operation automatically.
  • Page 35 Chapter 4. Using Web Viewer ■Port Enter a port number to connect the camera to the network. ■DDNS Check to use the DDNS service. Category Description Check to use the DDNS service. Server Enter a DDNS server address; our DDNS server is at www.samsungipolis.com. Enter the ID (domain name) of the camera that is registered to the DDNS server.
  • Page 36 Chapter 4. Using Web Viewer ❍ Step 2) Log in to the website, and then register your camera. Pic 4-4. Login Pic 4-6. Register Camera (Check the availability for your desired domain name.) Pic 4-5. Registered Device List Pic 4-7. Device List (The camera will be listed if it is successfully registered.) NETWORK PTZ CAMERA User Guide NETWORK PTZ CAMERA...
  • Page 37 Chapter 4. Using Web Viewer ❍ Step 3) Configure the camera with the DDNS information. •Select [Config → Network] on the network camera webpage. • Click on Use under the DDNS options to enable the service, and then enter the address of the DDNS server. • Enter the ID (Domain Name) and password used to register the camera on the iPOLiS website into ID and PW. Now the SNP-3750/3350 is set up with the DDNS service. NETWORK PTZ CAMERA User Guide ❍...
  • Page 38: Ip Filtering

    Chapter 4. Using Web Viewer Click the <Shortcut> button under “View Video” to move to the login page of a selected product. The <Modify> and <Delete> buttons under “Product Management” are to modify and delete the information for a device that is registered on your Product List. They move to corresponding pages, however, only if you enter the correct password.
  • Page 39: Alarm Sensor

    Chapter 4. Using Web Viewer 4.2.3.3. Alarm Sensor Configure the options to use the Alarm services by attaching a sensor to the camera. ◊Digital In(Sensor) Setup Category Description Use. Check to use a sensor. “Normal Open” and “Normal Close” are available choices when selecting the type Type for a connected sensor.
  • Page 40: E-Mail-Ftp (Alarm)

    Chapter 4. Using Web Viewer 4.2.3.4. E-mail-FTP (Alarm) Enter the information for your FTP server and e-mail address to transfer data to when the alarm activates. ■E-mail/FTP Setup Enter the information for your FTP server and e-mail address to transfer data to when the alarm activates.
  • Page 41: System

    Chapter 4. Using Web Viewer 4.2.4. System The following page appears when selecting at the top of the screen. Buttons on the left side of the screen move to a relevant menu page. 4.2.4.1. Product Info ■Product Info Category Description Model Displays the model name of the camera.
  • Page 42: Time

    Chapter 4. Using Web Viewer Category Description Video Allows using video-related options: compression and resolution. Control Allows outputting auido, alarms, and controlling the camera PTZ operation. Audio Allows inputting audio. Check to activate an account. (Unchecked users are not allowed to log in.) • e.g.1) To restrict a user from controlling the camera: uncheck Control.
  • Page 43: Log Message

    Chapter 4. Using Web Viewer 4.2.4.4. Log Message Category Description Displays system logs in 5 different categories: Device, Network, User, Configuration, and Etc. Select a category and then press Search to display Syslog (System Log) logs. Selecting All displays all available information regarding System Log. Displays event logs in 5 different categories: Motion Detection, Sensor Input, Evtlog (Event Log) Relay Output, and Etc.
  • Page 44: Ch 5. Troubleshooting

    Chapter 5. Troubleshooting If you are having problems with the product, please consult the following information first. If the problem persists, contact your vendor. Problem Cause and Solution ▶ Make sure the camera is connected to a network. The controller does not ▶...
  • Page 45: Pc Requirements

    Preset Pan Speed Manual Tilt Angle Specifications SNP-3750 SNP-3350 1/4 inch, Color Vertical Double Density Interline Transfer CCD NTSC / PAL NTSC:811(H) x 508(V) / PAL:795(H) x 596(V) NTSC:768(H) x 494(V) / PAL:752(H) x 582(V) Internal H:15.734 KHz / V:59.94 Hz NTSC:15.734 KHz / PAL:15.625 KHz...
  • Page 46: Specifications

    Specifications Preset 500°/sec Tilt Speed Manual 0.024°~120°/sec (Proportional Zoom Ratio) Preset Preset Accuracy ±0.1° PTZ Mode Preset, Swing, Group, Tour, Trace, Auto Run Performance Resolution 4CIF, CIF, QCIF Compression MPEG-4/JPEG Dual Codec Method Encoding Compression Up to 30fps @ 4CIF Rate Image 5 levels...
  • Page 47 SAMSUNG TECHWIN Co., Ltd is using a part of Free Software code under the GNU General Public License in operating network camera product. This General Public License applies to most of the Free Software Foundations code and to any other program whose authors commit by using it.
  • Page 48 b) You must cause any work that you distribute or publish, that in whole or in part contains or is derived from the Program or any part thereof, to be licensed as a whole at no charge to all third parties under the terms of this License. c) If the modified program normally reads commands interactively when run, you must cause it, when started running for such interactive use in the most ordinary way, to print or display an announcement including an appropriate copyright notice and a notice that...
  • Page 49 as a consequence you may not distribute the Program at all. For example, if a patent license would not permit royalty-free redistribution of the Program by all those who receive copies directly or indirectly through you, then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program.
  • Page 50: Declaration Of Conformity

    DECLARATION OF CONFORMITY Application of Council Directive(s) EMC-Directive 92/31 EEC and its amendments Manufacturer's Name SAMSUNG TECHWIN CO., LTD Manufacturer's Address SAMSUNG TECHWIN CO., LTD 42, SUNGJU-DONG CHANGWON-CITY, KYUNGNAM, KOREA, 641-716 European Representative Name European Representative Address Equipment Type/Environment 37x/33x PTZ Network Camera Model Name SNP-3750/3350 Beginning Serial NO.
  • Page 51 MEMO MEMO NETWORK PTZ CAMERA User Guide NETWORK PTZ CAMERA User Guide...
  • Page 52 MEMO MEMO NETWORK PTZ CAMERA User Guide NETWORK PTZ CAMERA User Guide...
  • Page 53 SALES NETWORK SAMSUNG TECHWIN CO., LTD. • 145-3, Sangdaewon 1-dong, Jungwon-gu, Seongnam-si Gyeonggi-do, Korea, 462-703 TEL : +82-31-740-8151~8 FAX : +82-31-740-8145 SAMSUNG TECHWIN AMERICA Inc. • 1480 Charles Willard St, Carson, CA 90746, UNITED STATES Tol Free : +1-877-213-1222 FAX : +1-310-632-2195 www.samsungcctvusa.com www.samsungtechwin.com www.samsungcctv.com...

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