Samsung SNP-3302 User Manual
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Samsung SNP-3302 User Manual

Samsung SNP-3302 User Manual

Network camera
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NETWORK CAMERA

SNP-3302/3302H/

User Manual

3371/3371H/3371TH

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Summary of Contents for Samsung SNP-3302

  • Page 1: Network Camera

    NETWORK CAMERA SNP-3302/3302H/ User Manual 3371/3371H/3371TH...
  • Page 2 Disclaimer Samsung Techwin makes the best to verify the integrity and correctness of the contents in this document, but no formal guarantee shall be provided. Use of this document and the subsequent results shall be entirely on the user’s own responsibility.

  • Page 3: Important Safety Instructions

    overview IMPORTANT SAFETY INSTRUCTIONS 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings, Install in accordance with the manufacturer’s instructions.

  • Page 4: Explanation Of Graphical Symbols

    overview WARNING TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS ON THE EQUIPMENT. Apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus.
  • Page 5 Battery Batteries(battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire or the like. Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type. CAUTION These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.
  • Page 6 overview Please read the following recommend safety precautions carefully.  Do not place this apparatus on an uneven surface.  Do not place this apparatus near conductive material.  Do not attempt to service this apparatus yourself.  Do not install near any magnetic sources. ...

  • Page 7: Table Of Contents

    CONTENTS Important Safety Instructions OVERVIEW Product Features Recomended PC Specifications Recomended SD/SDHC Memory Card Specifications What’s Included At a Glance (SNP-3302/3371) At a Glance (SNP-3302H/3371H/3371TH) DIP Switch Setting INSTALLATION & (SNP-3302H/3371H/3371TH) CONNECTION Installation Inserting/Removing an SD Memory Card Memory Card Information...

  • Page 8: Overview

    overview WEB VIEWER Connecting to the Camera Login Installing ActiveX Installing Silverlight Runtime Using the Live Screen Playback Playing the backup recordings Setup SETUP SCREEN Audio & Video Setup Network Setup Event Setup System Setup Specification APPENDIX Product Overview Troubleshooting Open Source Announcement License GPL/LGPL Software License...

  • Page 9: Product Features

    PRODUCT FEATURES • 4CIF Video Quality • Multi-Streaming This network camera can display videos in different resolutions and qualities simultaneously using different CODECs.  However, MPEG-4 video can not be played on a web page. Use CMS software if you want to play the video on a web page.

  • Page 10: Recomended Sd/Sdhc Memory Card Specifications

    Please check if your camera and accessories are all included in the product package. Appearance Item Name Quantity Description Model Name Camera User Manual, Installer S/W CD, SNP-3302/3371, CMS S/W DVD SNP-3302H/ 3371H/3371TH Quick Guide Used to test the camera BNC cable connection to a portable display device...
  • Page 11 Appearance Item Name Quantity Description Model Name Used for installation on the wall Tapping Screw or ceiling SNP-3302/3371 Template Product installation guide Used for attaching the Hexagon screw installation base to the camera Used for fixing the installation SNP- L Wrench...

  • Page 12: At A Glance (Snp-3302/3371)

    AT A GLANCE (SNP-3302/3371) Appearance Item Description Unlock button Used if installing the camera in the installation base. Dome Cover Dome cover for the lens and unit protection. Main unit Protect the internal PTZ mechanism from the direct sunlight.
  • Page 13 Bottom View of Installation Inner View of Installation Base Base 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 9 Protocol 2-1 OFF OFF OFF OFF Pelco-D OFF OFF OFF Pelco-P OFF OFF OFF OFF Panasonic OFF OFF...
  • Page 14 overview Item Description Audio Output Port Used to connect the audio output cable. Alarm I/O Port Used to connect the alarm I/O cable. Power Port Used to connect the power. Video Out Port Analog video output port. (for installation) 14_ overview...

  • Page 15: At A Glance (Snp-3302H/3371H/3371Th)

    AT A GLANCE (SNP-3302H/3371H/3371TH) Appearance Item Description Protects the internal PTZ mechanism from the direct sunlight, rain or Main unit external impact. Dome Cover Dome cover for the lens and unit protection. Safety cable hook Cable hook that is designed for preventing an accidental fall of the product. English _15...
  • Page 16 overview Bottom View of Installation Inner View of Installation Base Base Item Description Communications Set the transfer rate and protocols. Setup Switch ID Setup Switch Specify the camera ID. Communications Used for RS-485 communications. and AUX Ports Audio Input Port Used to connect the audio input cable.

  • Page 17: Installation & Connection

    installation & connection ❖ Camera Wiring Interface Board For the camera wiring, please refer to the picture below. Power Supply AC24V 2.5A Video Power Input Output Ground ETHERNET Alarm Alarm output Alarm Input Audio OUT Audio IN Communications and AUX TX- GND COM N.O Refer to Control Signal AUX Output...
  • Page 18 installation & connection Control Signal Connection • RS-485 Communications Camera Controller TXD+ TXD- • RS-422 Communications Camera Controller TXD+ TXD- RXD+ RXD-  The maximum power capacity of the alarm and AUX outputs is 30VDC/2A, 125VAC/0.5A, and 250VAC/0.25A.  When connecting alarm input and output cables, be sure to connect one cable to each terminal respectively.

  • Page 19: Dip Switch Setting

    DIP SWITCH SETTING (SNP-3302H/3371H/3371TH) How to set up Protocols and ID DIP Switches You can control various settings of the camera system using the Communication and ID DIP switches. Before installing the product, please set up the DIP switches according to the installation environment.
  • Page 20 Transfer Method (RS-485/422) Settings Response Mode Settings RESERVED 10~11 Termination Settings RESERVED • Protocol Settings Select a communication protocol for the camera. Protocol SW2-#1 SW2-#2 SW2-#3 SW2-#4 SAMSUNG-T PELCO-D PELCO-P SAMSUNG-E Panasonic VICON Honeywell Reserved Reserved Reserved Reserved Reserved Reserved...
  • Page 21 • Baud Rate Settings Select the transfer speed of a selected communication protocol. Baud Rate (BPS) SW2-#5 SW2-#6 2400 4800 9600 19200 • Communication Method Settings Select a communication method for the camera. Function SW2-#7 Transfer Mode Switch RS-422(4Wire) RS-485(2Wire) •...

  • Page 22: Camera Id Chart

    installation & connection Camera ID DIP Switch Settings (SW1) To set up camera IDs, refer to the “Camera ID Chart” next. • Camera ID Chart SW1-#1 SW1-#2 SW1-#3 SW1-#4 SW1-#5 SW1-#6 SW1-#7 SW1-#8 ON/OFF 22_ installation & connection...
  • Page 23 SW1-#1 SW1-#2 SW1-#3 SW1-#4 SW1-#5 SW1-#6 SW1-#7 SW1-#8 English _23...
  • Page 24 installation & connection SW1-#1 SW1-#2 SW1-#3 SW1-#4 SW1-#5 SW1-#6 SW1-#7 SW1-#8 24_ installation & connection...
  • Page 25 SW1-#1 SW1-#2 SW1-#3 SW1-#4 SW1-#5 SW1-#6 SW1-#7 SW1-#8 English _25...
  • Page 26 installation & connection SW1-#1 SW1-#2 SW1-#3 SW1-#4 SW1-#5 SW1-#6 SW1-#7 SW1-#8 26_ installation & connection...
  • Page 27 SW1-#1 SW1-#2 SW1-#3 SW1-#4 SW1-#5 SW1-#6 SW1-#7 SW1-#8 English _27...
  • Page 28 installation & connection SW1-#1 SW1-#2 SW1-#3 SW1-#4 SW1-#5 SW1-#6 SW1-#7 SW1-#8 28_ installation & connection...
  • Page 29 AC 24V AC 22V ~ 26V 2.5 A  SNP-3302/3371 : If PoE+ and AC 24V are both applied, this camera will get supplied with power from PoE+.  SNP-3302H/3371H/3371TH If PoE+ and AC 24V are both applied in heater operation mode, the heater will be powered by AC 24V and the other devices will get supplied with power from PoE+.
  • Page 30 installation & connection Electrical Resistance of Copper Wire at [20°C (68°F)] Copper Wire Gauge (AWG) #24(0.22mm ) #22(0.33mm ) #20(0.52mm ) #18(0.83mm Resistance (Ω/m) 0.078 0.050 0.030 0.018 Drop Voltage (V/m) 0.028 0.018 0.011 0.006 Recommended Distance (m) Less than 20 Less than 30 Less than 30 Less than 30...
  • Page 31  Using the terminal for monitoring purposes may cause problems such as degradation in video quality. Preparing & Installing Camera Bracket (SNP-3302/3302H/3371/ 3371H/3371TH) For installation guidelines for brackets and housings, refer to the installation manual that is enclosed with the bracket or housing.
  • Page 32 installation & connection Installing by surface attachment  SNP-3302H/3371H/3371TH cannot be installed on the surface of a wall or ceiling. ❖ Attaching Template & Installing installation base 1. Attach the provided template on the ceiling. Based on the template, drill a 88mm hole in the ceiling and arrange the wires through the hole.
  • Page 33 ❖ Configuring Camera DIP Switches DIP switches for communication and ID protocols are located on the bottom of the camera. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 9 Protocol 2-1 OFF OFF OFF OFF Pelco-D OFF OFF OFF Pelco-P...
  • Page 34 installation & connection - To attach or detach the camera, refer to the picture. • Attaching the Camera : Hold up the camera and push it to the mount as shown in the picture. Push the camera until you hear a “click”. •...

  • Page 35: Installing By Wall Mount

    Installing by wall mount ❖ Fix the installation base with the bracket 1. Fix the base with the bracket by turning it clockwise. 2. As shown in the picture below, gently press Knob and lift up the handle of the hinged door on the bottom of the installation base.
  • Page 36 installation & connection 4. Assemble Camera and Installation Base Assemble the installation base and camera by matching the installation direction guides. 5. Attach Camera Turn the camera frame counterclockwise until the protrusions on the camera frame and installation base become matched perfectly. 6.

  • Page 37: Optional Accessories For Installation

    Optional Accessories for Installation For your easier installation, you can purchase appropriate optional accessories available. 1. If installing the camera on the wall • Wall mount (SBP-300WM1) • Wall mount (SBP-300WM) 2. If installing the camera on the ceiling • Ceiling Mount (SBP-300CM) English _37...
  • Page 38 installation & connection 3. If installing the wall mount (SBP-300WM/SBP-300WM1) on an at least 80mm-long cylinder • Pole Mount (SBP-300PM) 4. If installing the wall mount (SBP-300WM/SBP-300WM1) on a corner of the wall • Corner Mount (SBP-300KM) 5. If installing on a building rooftop •...
  • Page 39 • Outdoor Housing (SHP-3700H) 7. If installing SNP-3302/3371 on a ceiling as built-in component • Flush-Mount Indoor Housing for PTZ Dome Camera (SHP-3700F) 8. If installing SNP-3302/3371 in the wall mount or ceiling mount • Hanging Mount (SBP-300HM1) English _39...

  • Page 40: (Snp-3302H/3371H/3371Th)

    Disconnect the power cable from the camera before inserting the SD memory card. Inserting an SD Memory Card 1. Open the cover in the rear of the camera. (SNP-3302/3371) Using the screw driver, loosen 4 screws by turning them counterclockwise and separate the dome cover.

  • Page 41: Memory Card Information (Not Included)

    Removing an SD Memory Card Gently press down on the exposed end of the memory card as shown in the diagram to eject the memory card from the slot.  Pressing too hard on the SD memory card can cause the card to shoot out uncontrollably from the slot when released.

  • Page 42: Network Connection And Setup

    network connection and setup You can set up the network settings according to your network configurations. CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA NETWORKING Connecting to the camera from a local PC in the LAN 1. Launch an Internet browser on the local PC. 2.

  • Page 43: To A Dhcp Based Dsl/Cable

    CONNECTING THE CAMERA DIRECTLY TO A DHCP BASED DSL/CABLE MODEM INTERNET DSL/Cable External Remote PC Modem Camera DDNS Server (Data Center, KOREA) 1. Use the cross LAN cable to connect the network cable directly to your PC. 2. Run the IP Installer and change the IP address of the camera so that you can use the web browser on your desktop to connect to the Internet.

  • Page 44: Modem

    network connection and setup CONNECTING THE CAMERA DIRECTLY TO A PPPoE MODEM INTERNET PPPoE Modem External Remote PC Camera DDNS Server (Data Center, KOREA) 1. Use the cross LAN cable to connect the network cable directly to your PC. 2. Run the IP Installer and change the IP address of the camera so that you can use the web browser on your desktop to connect to the Internet.

  • Page 45: Connecting The Camera To A Broadband Router With The Pppoe/Cable Modem

    CONNECTING THE CAMERA TO A BROADBAND ROUTER WITH THE PPPoE/CABLE MODEM This is for a small network environment such as homes, SOHO and ordinary shops. Camera INTERNET PPPoE or PPPoE or Broadband External Remote Cable Modem Cable Modem Router Camera DDNS Server (Data Center, KOREA) Local PC...

  • Page 46: Buttons Used In Ip Installer

    network connection and setup BUTTONS USED IN IP INSTALLER Item Description Model name of the connected camera. Device Name Click the column to sort the list by model name. However, search will be stopped if clicked during the search. Alias This function is not currently implemented.

  • Page 47: Static Ip Setup

    Exits the IP Installer program.  For the IP installer, use only the installer version provided in the installation CD or use the latest one if available. You can download the latest version from the Samsung web site (www. samsungipolis.com). STATIC IP SETUP Manual Network Setup Run <IP Installer_vX.XX.exe>...
  • Page 48 network connection and setup 3. In the <Address> pane, provide the necessary information. • MAC (Ethernet) Address : The MAC (Ethernet) address of the applicable camera will be set automatically so you don't need to input it manually.  You can configure the static IP settings only if the DHCP checkbox is unchecked.

  • Page 49: Auto Network Setup

     The default password can be exposed to a hacking thread so it is recommended to change the password after installing the product. Note that the security and other related issues caused by the unchanged password shall be responsible for the user. 6.

  • Page 50: Dynamic Ip Setup

    network connection and setup 3. Enter the password. This is the login password for the “admin” user who accesses the camera. The default password is “4321”.  The default password can be exposed to a hacking thread so it is recommended to change the password after installing the product.

  • Page 51: Port Range Forward (Port Mapping) Setup

    PORT RANGE FORWARD (PORT MAPPING) SETUP If you have installed a Broadband Router with a camera connected, you must set the port range forwarding on the Broadband Router so that a remote PC can access the camera in it. Manual Port Range Forwarding 1.
  • Page 52 network connection and setup Setting up Port Range Forward for several network cameras When several network cameras are connected to one Broadband Router device, you should forward the TCP 943 port of the router to the TCP 943 port of a connected camera. ...

  • Page 53: Connecting To The Camera From A Shared Local Pc

    CONNECTING TO THE CAMERA FROM A SHARED LOCAL PC 1. Run the IP Installer. It will scan for connected cameras and display them as a list. 2. Double-click a camera to access. The Internet browser starts and connects to the camera. ...

  • Page 54: Web Viewer

    web viewer CONNECTING TO THE CAMERA Normally, you would 1. Launch the Internet browser. 2. Type the IP address of the camera in the address bar. ex) • IP address (IPv4) : 192.168.1.100  http://192.168.1.100 - the Login dialog should appear. •...

  • Page 55: Login

    IP when you try to access the device. To add the IP address to the <DDNS> server, visit www.samsungipolis.com and register your device, and set the DDNS option to <Samsung DDNS> before providing the host name for the DDNS server.

  • Page 56: Installing Activex

    web viewer INSTALLING ACTIVEX If connecting to a camera for the first time, you will see the installation message. Then, install the required ActiveX to access the camera and control the video from it in real time. 1. When accessing the start screen of the monitoring page, click the yellow warning message in the top of the page.

  • Page 57: Installing Silverlight Runtime

    INSTALLING SILVERLIGHT RUNTIME If your PC has not installed Silverlight Runtime or has just installed an old runtime version, you will be redirected to the Silverlight Runtime installation page automatically when accessing the web viewer. 1. Click <Click Here>. 2. When the file download dialog pops up, click <Run>.
  • Page 58 web viewer 5. When done, click <Close>. 6. Close and restart the web browser, and try to access the Web Viewer. When Silverlight Runtime is properly installed, you will see the Live screen.  For normal installation, set the Block Popup setting as follows: ex) Internet Explorer ...

  • Page 59: Using The Live Screen

    USING THE LIVE SCREEN Item Description Monitoring Move to the monitoring screen. Playback Switch to the monitoring screen that plays recording data in the SD memory. Setup Move to the Setup screen. Viewer Screen Displays the Live video on the screen. Auto Focus Fit the focus automatically.
  • Page 60 web viewer Item Description Hides the alarm indicator near the border of the viewer screen.  In the following cases, the alarm message will pop up on the border of the Hide the alarm viewer. indicator If an event (alarm, motion detection, video analysis) occurs If the camera is turned off If the network is disconnected Control the pan/tilt/zoom operations of the camera.

  • Page 61: To Capture The Snapshot

    • Exit Areazoom : Exit the Area Zoom mode. • Preset : Move to the preset position. To capture the snapshot 1. Click [ ] on the scene to capture. The Capture dialog should appear. 2. Click [Save] button. The screenshot will be saved in the specified path.

  • Page 62: Playback

    web viewer To fit the full screen 1. Click the [Full Screen ( )] button. The corresponding button will be displayed in the Viewer. 2. Click the button. This will fit the Viewer to the full screen. 3. To exit the full screen mode, press [Esc] on the keyboard. ...
  • Page 63 5. Select a data item to play in the search list. 6. Click the [Play ( )] button. 7. To stop playing the video, click [Stop To return to the search screen, click [Exit ( To check time information of the playing video 1.

  • Page 64: Playing The Backup Recordings

    web viewer PLAYING THE BACKUP RECORDINGS You can play backup recordings by using the SlimPlayer. To download SlimPlayer 1. Click [SlimPlayer ( You will see a download dialog where you can specify the download path. 2. Specify the path with a proper file name and click [Save].

  • Page 65: Setup Screen

    setup screen SETUP You can configure the audio & video, network, event and system settings of the camera via the network. 1. In the Live screen, click [Setup ( 2. The Setup screen appears. AUDIO & VIDEO SETUP Video profile 1.

  • Page 66: To Add A Video Profile

    setup screen To add a video profile You can add as many codecs as necessary so that a variety of profiles can be applied according to the recording condition. 1. Select a profile number. 2. Provide the name and select a codec. 3.

  • Page 67: Video Setup

    What is GOP size? GOP (Group of Pictures) is a set of video frames for MPEG-4 and H.264 format compression, indicating a collection of frames from the initial I-Frame (key frame) to the next I-Frame. GOP consists of 2 kinds of frames: I-Frame and P-Frame. I-Frame is the basic frame for the compression, also known as Key Frame, which contains one complete image data.

  • Page 68: Audio Setup

    setup screen Audio setup You can configure the I/O settings of the audio source from the camera. 1. From the Setup menu, select the <Audio & Video ( )> tab. 2. Click <Audio setup>. 3. Adjust the audio I/O levels to your preference.
  • Page 69 • [Adjust Focus ( )] : Adjusts the focus in the screen. • [Zoom Speed Control ( )] : The bigger the number is, the faster the zoom speed becomes. 5. Set the preset. 6. Click [ ] in the home position. You will move to the predetermined home position.
  • Page 70 setup screen To configure the swing settings Swing is a monitoring function that moves between two preset points and enables you to trace the motion. 1. Set <Mode> in <Sequence setup> to <Swing>. The menu screen will switch to the swing setting screen.
  • Page 71 • Group No. : Select a group number. • Preset No. : Select a preset number. • Speed : Specify the speed of movement. • Dwell time : Specify the duration for which an operation is kept at the preset position.
  • Page 72 setup screen To set the tracing function Tracking remembers the trace of movements instructed using the direction button and reproduces it for your reference. 1. Set <Mode> in <Sequence setup> to <Trace & Auto Run>. The menu screen will switch to the PTZ tracking and Auto operation menu screen.

  • Page 73: Camera Setup

    PT limit You can specify restrictions on the pan or tilt function. 1. From the Setup menu, select the <Audio & Video ( )> tab. 2. Click <PT limit>. 3. Decide if you want to limit the PT operations. If so, specify the details. •...
  • Page 74 SSDR (Samsung Super Dynamic Range) Setup In a scene where the difference between bright and dark is severe, you can increase the brightness of the dark area alone to regulate the overall brightness. 1. Select <SSDR>. 2. Set <Mode> to <On>.
  • Page 75 If the focus of the camera directly faces the florescent lighting or if the camera is installed in a place of variable illumination, the white balancing operation may be unstable. WDR Setup You can set to display a sharp image of the objects in a scene where both bright and dark areas exist.
  • Page 76 setup screen HLC (Highlight Compensation) Setup When a strong light such as streetlamp or headlight faces forward to the camera, you can mask that exposed area in order to protect it from being saturated. 1. Select <Backlight>. 2. Set <Mode> to <HLC>. 3.
  • Page 77 Exposure Setup You can adjust the exposure level of the camera. 1. Select <Exposure>. 2. Select each item and set it properly. • Brightness : Adjust the screen brightness. • Shutter mode : Adjust the electronic shutter of the camera. - ESC (Electronic shutter control) : Adjust the shutter speed automatically according to the...
  • Page 78 setup screen Special Setup 1. Select <Special>. 2. Select each item and set it properly. • DIS : Automatically compensates for the flicker on the screen. • Day & night : You can switch the mode to adjust the black and white level as well as the colors.
  • Page 79 • Digital zoom : Specify the use of digital zoom. • Digital zoom limit : Specify the limit of the digital zoom. • Zoom tracking : Specify the focus sync mode with the zooming operation. - Off : Only the zoom lens will work. - Auto-Track : It will control (detect and correct) the zooming operation to keep fitting the focus.

  • Page 80: Network Setup

    setup screen NETWORK SETUP Interface 1. From the Setup menu, select the <Network ( )> tab. 2. Click <Interface>. 3. Set the <Interface> and <IPv6 setup> as necessary. • IP type : Select an IP connection type. - Manual : Specify the IP address, Subnet mask, Gateway, DNS1, and DNS2.
  • Page 81 The default is 80(TCP). • VNP port : Set a port used to transfer video signals with the Samsung protocols. • RTSP port : Used to transfer videos in the RTSP mode; the default is 554. • Viewer port : Used to transfer videos to the Web Viewer; the default is 4520.

  • Page 82: Registering With Ddns

    - Password : Enter the password for the DDNS service. (i.e., password that is registered with Dyndns) 5. When done, click [Apply ( Registering with DDNS To register your product with the Samsung DDNS 1. Visit the iPOLiS web site(www. samsungipolis.com) and sign in with a registered account.
  • Page 83 7. Click [REGISTRATION]. The product will be added to the product list that you can check. To connect to the Samsung DDNS in camera setup 1. From the DDNS setup page, set <DDNS> to <Samsung DDNS>. 2. Provide the <Host name> that you registered product ID with the DDNS site.
  • Page 84 setup screen IP filtering You can create a list of IPs that you want to grant or deny access to them. 1. From the Setup menu, select the <Network ( )> tab. 2. Click <IP filtering>. 3. Select <Filtering type>. •...
  • Page 85 Installing the certificate 1. Enter the certificate name. 2. Select the certificate file to be installed and certificate key, and click [Install ( button. Deleting the certificate 1. Click [Delete ( )] button. 2. To delete a public certificate, you should access the network video decoder in the mode of <HTTP (Do not use secure connection)>...

  • Page 86: Event Setup

    setup screen EVENT SETUP FTP / E-mail You can configure the FTP/E-mail server settings so that you can transfer the images stored in the camera to your PC if an event occurs. 1. From the Setup menu, select the <Event ( )>...
  • Page 87 - Sender : Enter the address of the email sender. If the sender address is incorrect, the email from the sender may be classified as SPAM by the email server and thus may not be sent. - Subject : Enter a subject for your email. - Body : Provide the text for the massage.
  • Page 88 setup screen 3. Specify the record conditions. • Record 1 fps forcibly : Only one frame per second will be recorded regardless of the existing record profile.  This is available only if the recording profile is set to MJPEG codec. If it’s set to H.264, this function will be deactivated.
  • Page 89 5. Specify an operation that will perform if an alarm occurs. • Alarm output1 / Alarm output2 : Select whether to set the alarm output if an alarm is incoming, and specify the alarm output time. • E-mail sending : Specify the use of email transfer in the alarm input setup. •...
  • Page 90 setup screen To set the Intelligent Video Analysis 1. Select an Intelligent Video Analysis mode. 2. Set whether to use the Intelligent Video Analysis function. 3. Specify the event rules. 4. Set whether you want to use the overlay or not. - If you set it to <Enable>, the event rules will be shown on the screen.
  • Page 91 Two or more objects overlap or one object divides in multiple portions. Too fast object (for a proper detection, one object should be found overlapping between contiguous frames). Reflection / blur / shadow due to a strong light such as direct sunlight, illumination, or headlamp.
  • Page 92 setup screen 4. Select a desired <Defined Area Based Rules>. • Entering : An event where a moving object passes through the defined area and enters inside will be detected. • Exiting : An event where a moving object passes through the defined area and exits outside will be detected.

  • Page 93: Tracking Setup

    Tracking setup You can configure the tracking settings. 1. From the Setup menu, select the <Event ( )> tab. 2. Click <Tracking setup>. 3. Specify the <Tracking setup>. • Auto Track : Specify the use of auto tracking. • Camera Height : Specify the height from the ground to the camera installation position.

  • Page 94: Time Schedule

    setup screen 6. Specify the <Mask Zone Setup>. You can specify a specific zone where a defined operation will be performed if an object under auto tracking enters the zone. • [ ] : Start your settings. • [ ] : Specify the start and end points. •...

  • Page 95: System Setup

    Network disconnect You can perform the saving/relay/preset operation after receiving an event of a physically disconnected network. 1. From the Setup menu, select the <Event ( )> tab. 2. Click <Network disconnect>. 3. Specify the use of “Network disconnect”. 4. Specify the activation time and activation condition.
  • Page 96 setup screen Date & Time 1. From the Setup menu, select the <System ( )> tab. 2. Click <Date & Time>. 3. Specify the time and date that will be applied to the camera. • Current system time : Displays the current time settings of your system.
  • Page 97 User 1. From the Setup menu, select the <System ( )> tab. 2. Click <User>. 3. Provide the necessary user information. • Administrator Password Change : Change the password for the administrator.  The default password can be exposed to a hacking thread so it is recommended to change the password after installing the product.
  • Page 98 setup screen Upgrade / Reboot 1. From the Setup menu, select the <System ( )> tab. 2. Click <Upgrade / Reboot>. 3. Select a desired item and set it appropriately. • Upgrade : Performs upgrading the system. • Factory default : Resets the system to the factory default.
  • Page 99 To save the current settings and restore the backup settings 1. Click [Backup]. The Save As dialog should appear. 2. Specify the backup path with a proper file name, and click [Save]. The backup file will be saved to the specified path in the format of “.bin”.
  • Page 100 setup screen You can check the system log or event log. 1. From the Setup menu, select the <System ( )> tab. 2. Click <Log>. 3. Select a log type. • Syslog : You can check the system logs where any system changes are recorded including the time information.

  • Page 101: Appendix

    SPECIFICATION Description Items SNP-3302/3302H SNP-3371/3371H/3371TH Imaging Device 1/4" Vertical Double Density Interline Transfer CCD Total Pixels NTSC : 811(H) x 508(V), PAL : 795(H) x 596(V) Effective Pixels NTSC : 768(H) x 494(V), PAL : 752(H) x 582(V) Scanning System...
  • Page 102 Off / BLC / WDR / HLC Wide Dynamic Range NTSC : 128X (52dB), PAL : 128X Contrast Enhancement SSDR (Samsung Super Dynamic Range) (Off / On) Digital Noise Reduction SSNRIII (2D+3D Noise Filter) (Off / On) Digital Image Stabilization...
  • Page 103 Virtual Line, Enter/Exit, Appear / Disappear Schedule Operational Alarm I/O Input 4ea / Output 2ea (Relay) Remote Control Interface RS-485/422 SAMSUNG-T/E, PELCO-P/D, Panasonic, Honeywell, AD, RS-485 Protocol Vicon Ethernet RJ-45 (10/100BASE-T) Video Compression Format H.264, MPEG-4, MJPEG NTSC : 704x480, 640x480, 352x240, 320x240,...
  • Page 104 Description Items SNP-3302/3302H SNP-3371/3371H/3371TH Audio I/O Line in / Line out Audio Compression Format G.711 μ-law Audio Communication Bi-directional IPv4, IPv6 TCP/IP, UDP/IP, RTP(UDP), RTP(TCP), RTSP, NTP, HTTP, Protocol HTTPS, SSL, DHCP, PPPoE, FTP, SMTP, ICMP, IGMP, SNMPv1/v2c/v3(MIB-2), ARP, DNS, DDNS, ONVIF...
  • Page 105 Description Items SNP-3302/3302H SNP-3371/3371H/3371TH SNP-3302/3371 : -10°C ~ +50°C (+14°F ~ +122°F) / 20% ~ 80% RH Operating Temperature / Humidity SNP-3302H/3371H/3371TH : -50°C ~ +50°C Environmental (-58°F ~ +122°F) / 20% ~ 80% RH Ingress Protection IP66 (SNP-3302H/3371H/3371TH only) Input Voltage 24V AC, PoE+ (IEEE802.3at)

  • Page 106: Product Overview

    PRODUCT OVERVIEW ❖ SNP-3302/3371 Unit : mm (inch) Ø155.0 106_ appendix...
  • Page 107 ❖ SNP-3302H/3371H/3371TH Ø248.0 Ø244 Ø148 Ø162 English _107...

  • Page 108: Troubleshooting

    appendix TROUBLESHOOTING PROBLEM SOLUTION Check to make sure that the camera’s Network settings are appropriate. Check to make sure that all network cables have been connected properly. I can’t access the camera from a If connected using DHCP, verify that the camera is able to acquire web browser.
  • Page 109 PROBLEM SOLUTION No JPEG file is transferred via Verify the settings in the following sequence: e-mail on occurrence of intelligent A. Check <Data & Time> settings. video analysis event of camera B. The <IV analysis function> should be set to <Enable>. even when the <IV analysis C.

  • Page 110: Open Source Announcement

    For more additional information, send email to help.cctv@ 3. All advertising materials mentioning features or use of this samsung.com. software must display the following acknowledgement: This product includes software developed by the Computer Copyright (C) 2004, Kneschke, incremental Science Department at University College London.

  • Page 111: License

    LICENSE Various copyrights apply to this package, listed in various NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT separate parts below. Please make sure that you read all the OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF parts. THE POSSIBILITY OF SUCH DAMAGE.
  • Page 112  Neither the name of Cisco, Inc, Beijing University of THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS “AS IS” AND ANY Posts and Telecommunications, nor the names of their EXPRESS OR IMPLIED WARRANTIES, INCLUDING, contributors may be used to endorse or promote products BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF derived from this software without specific prior written MERCHANTABILITY AND FITNESS FOR A PARTICULAR...
  • Page 113 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. Neither the name of Apple Inc. (“Apple”) nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

  • Page 114: Gpl/Lgpl Software License

    Corresponding Source code from us for a period of three years after our last shipment of this product by sending email to help.cctv@samsung.com If you want to obtain the complete Corresponding Source code in the physical medium such as CD-ROM, the cost of physically performing source distribution might be charged.
  • Page 115 b) You must cause any work that you distribute or publish, If distribution of executable or object code is made by that in whole or in part contains or is derived from offering access to copy from a designated place, then the Program or any part thereof, to be licensed as a offering equivalent access to copy the source code from the whole at no charge to all third parties under the terms...

  • Page 116: End Of Terms And Conditions

    9. The Free Software Foundation may publish revised and/ one line to give the program’s name and an idea of what it or new versions of the General Public License from time does. to time. Such new versions will be similar in spirit to the Copyright (C)yyyy name of author present version, but may differ in detail to address new problems or concerns.
  • Page 117 We, the Free Software Foundation, use the GNU General called a “modified version” of the earlier work or a work “based Public License for most of our software; it applies also to any on” the earlier work. other work released this way by its authors. A “covered work”...
  • Page 118 the stated conditions are met. This License explicitly affirms d) If the work has interactive user interfaces, each must your unlimited permission to run the unmodified Program. display Appropriate Legal Notices; however, if the Program The output from running a covered work is covered by this has interactive interfaces that do not display Appropriate License only if the output, given its content, constitutes a Legal Notices, your work need not make them do so.
  • Page 119 doubtful cases shall be resolved in favor of coverage. For c) Prohibiting misrepresentation of the origin of that material, a particular product received by a particular user, “normally or requiring that modified versions of such material be used” refers to a typical or common use of that class of marked in reasonable ways as different from the original product, regardless of the status of the particular user or of version;...
  • Page 120 10. Automatic Licensing of Downstream Recipients. If, pursuant to or in connection with a single transaction or arrangement, you convey, or propagate by procuring Each time you convey a covered work, the recipient conveyance of, a covered work, and grant a patent license automatically receives a license from the original licensors, to to some of the parties receiving the covered work authorizing run, modify and propagate that work, subject to this License.

  • Page 121: Gnu Lesser General Public License

    If the Program specifies that a proxy can decide which future This license, the Lesser General Public License, applies versions of the GNU General Public License can be used, to some specially designated software packages-typically that proxy’s public statement of acceptance of a version libraries-of the Free Software Foundation and other authors permanently authorizes you to choose that version for the who decide to use it.
  • Page 122 For example, on rare occasions, there may be a special need You may charge a fee for the physical act of transferring a to encourage the widest possible use of a certain library, so copy, and you may at your option offer warranty protection in that it becomes a de-facto standard.
  • Page 123 If distribution of object code is made by offering access to copy c) Accompany the work with a written offer, valid for at least from a designated place, then offering equivalent access to copy three years, to give the same user the materials specified the source code from the same place satisfies the requirement in Subsection 6a, above, for a charge no more than the to distribute the source code, even though third parties are not...
  • Page 124 by court order, agreement or otherwise) that contradict NOT LIMITED TO, THE IMPLIED WARRANTIES OF the conditions of this License, they do not excuse MERCHANTABILITY AND FITNESS FOR A PARTICULAR you from the conditions of this License. If you cannot PURPOSE.

  • Page 125: Openssl License

    OpenSSL LICENSE documentation (online or textual) provided with the package. Redistribution and use in source and binary forms, with Copyright (c) 1998-2006 The OpenSSL Project. All rights or without modification, are permitted provided that the reserved. Redistribution and use in source and binary forms, following conditions are met: with or without modification, are permitted provided that the 1.
  • Page 126 Samsung Techwin cares for the environment at all product manufacturing stages, and is taking measures to provide customers with more environmentally friendly products.
  • Page 127 SAMSUNG TECHWIN AMERICA Inc. SAMSUNG TECHWIN EUROPE LTD. 100 Challenger Rd. Suite 700 Ridgefield Park, NJ 07660 Samsung House, 1000 Hillswood Drive, Hillswood Business Toll Free : +1-877-213-1222 Direct : +1-201-325-6920 Park Chertsey, Surrey, UNITED KINGDOM KT16 OPS Fax : +1-201-373-0124 TEL : +44-1932-45-5300 FAX : +44-1932-45-5325 www.samsungcctvusa.com...

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