Samsung SNP-3370 User Manual
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Samsung SNP-3370 User Manual

37x/30x network ptz camera
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37x/30x Network PTZ Camera SNP-3370/3301
User Guide
Before installing and operating this product,
please read this manual thoroughly.
English

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Table of Contents
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Summary of Contents for Samsung SNP-3370

  • Page 1 37x/30x Network PTZ Camera SNP-3370/3301 User Guide Before installing and operating this product, please read this manual thoroughly. English...

  • Page 2: Table Of Contents

    Contents User Guidelines ……………………………………………………………………… 4 Preface …………………………………………………………………………………5 Product Warranty and Limited Liability ………………………………………………5 Cautions & Warnings …………………………………………………………………6 Ch 1. Product Introduction …………………………………………………… 10 1.1. Introduction ………………………………………………………………………… 10 1.2. Features ………………………………………………………………………………10 Ch 2. Part Names & Functions …………………………………………………………… 2.1. Package Contents ……………………………………………………………………12 2.2.
  • Page 3 4.2.2.2. Group …………………………………………………………………… 64 4.2.2.3. Tour …………………………………………………………………… 65 4.2.2.4. Trace & Auto Run ………………………………………………………… 66 4.2.3. Config Page …………………………………………………………………67 4.2.3.1. Network ………………………………………………………………67 4.2.3.2. IP Filtering ……………………………………………………………75 4.2.3.3. Alarm Sensor …………………………………………………………76 4.2.3.4. E-mail-FTP (Alarm) ……………………………………………………78 4.2.4. System ………………………………………………………………………80 4.2.4.1. Product Info ……………………………………………………………80 4.2.4.2.

  • Page 4: User Guidelines

    Samsung’s network products, it stands for a convenient world (Polis) made safe (Police) through Samsung’s superior network performance (Internet Protocol). iPOLiS network cameras and servers are our advanced security systems providing versatile network options by default, including an Ethernet interface for easy internet connection, high-quality image transfer options using H.264, MPEG-4, M-JPEG a Web Viewer, two-way audio, and remote control capacity.

  • Page 5: Preface

    Copyright law protects the manual, software and hardware explained here. All copying, reprinting and translating to other languages of part of or all of its contents without permission of Samsung Techwin Co., Ltd. are not allowed, except for fair use within the scope of copyright law.

  • Page 6: Cautions & Warnings

    Cautions & Warnings The following section contains vital information that helps protect the safety of the user and prevent property damage/loss. Please read it carefully for safe and proper use of your product. If you have questions about the product, please contact your local vendor. Please note that no ancillary costs occurring during the service of your product (hiring a ladder car, for example) are covered by the warranty.
  • Page 7 Warning Stop using the product immediately if This product must be installed only smoke or an unusual amount of heat is by specially-trained personnel. emanating from your camera. Installing this product requires experience and It may result in fire. specialized skills; attempting to install the product by yourself exposes you to the risk of fire and/or electric shock.
  • Page 8 Caution Do not install the product in a location Do not install the product in areas where it may be exposed to extreme with flickering illumination. heat or cold. Using the product in extremely hot (over 50°) or Severe fluctuations in ambient luminance, such as extremely cold (under -10°) environments may flickering of old fluorescent lights, may cause the degrade picture quality and/or cause product...
  • Page 9 Detailed Warnings and Cautions - Avoid operating the camera for long durations under high temperatures and in high humidity. Excessive heat can shorten the lifespan of the camera components. Do not install or place the camera near any heat sources. - Subjecting the dome cover to physical shock may damage the camera and cause water leakage into it.

  • Page 10: Ch 1. Product Introduction

    Chapter 1. Product Introduction 1.1. Introduction The SNP-3370/3301 37x/30x PTZ network camera is based on H.264, MPEG-4 codec technology, which achieves both a high data compression rate and high image quality. This advanced network camera is capable of transferring high quality image data at a high frame rate and in real time over a network.
  • Page 11 Privacy Protection Preset Position Saving and Loading Up to 255 preset positions can be set and You can mask up to 8 desired areas on the screen for privacy protection. loaded at any time. Supports RTSP, RTP/UDP, RTP/ Digital Flip Multicast Use the Digital Flip option in the webpage or Web Viewer to monitor an object moving...

  • Page 12: Ch 2. Part Names & Functions

    Chapter 2. Part Names & Functions 2.1. Package Contents Camera Body User’s Manual/CD/Quick Guide Cross Cable AC 24V Adapter SD Card (2GB) * Accessories The following items are sold separately from the camera. Housing STH-380NPO STH-370NPE STH-370NPI STH-360NPO Outdoor Housing for Very Low Flush-Mount Indoor Housing Indoor Housing Lightweight Outdoor...
  • Page 13 Brackets STB-350PPM STB-340PCM STB-330PPM STB-25PF Parapet Mount Corner Mount Pole Mount Indoor Flange STB-30PF STB-370NPC STB-496PPV STB-270PWV Indoor Flange Ceiling Installation Base Ceiling Bracket Wall Bracket STB-270B Setup Box NETWORK PTZ CAMERA User Guide...

  • Page 14: Camera Body

    Chapter 2. Part Names & Functions 2.2. Camera Body Front Side Bottom Unlock Button SW1, SW2, SW3: Communication Switch SW4, SW5: ID Switch Protocol Pelco-D Pelco-P Safety Cable Hook Panasonic Vicon Honeywell Baud Address Weight 2,400 4,800 9,600 19,200 Termination 422/485 ON/OFF Response...

  • Page 15: Camera Wiring Interface Board (Sold Separately)

    2.3. Camera Wiring Interface Board (Sold Separately) For the camera wiring, please refer to the picture below. The camera’s wiring interface board is equipped in a housing and bracket that are sold separately. ETHERNET Audio IN/OUT Alarm Alarm Output Video Output Video Output Alarm Input Communications and AUX...

  • Page 16: Ch 3. Installing Camera & Network Setup

    Chapter 3. Installing Camera & Network Setup 3.1. PTZ Dome Camera and Accessory Wiring Diagrams Connecting to the NVR (SRN-3250/6450) IP Camera Local Area Network SRN- 3250/6450 Connecting directly to the SCC-3100A controller SCC-3100A · RS-485: Data Box Port 1 Camera ·...

  • Page 17: Dip Switch Settings

    3.2. DIP Switch Settings SW (Pin No.) Purpose SW1(1~4) Protocol Settings SW2(1~2) Baud Rate Settings SW2(3) Transfer Method Settings SW2(4) Response Mode Settings SW3(1) SW3(2~3) Termination Settings SW3(4) SW4, SW5 Camera ID Setup Protocol Settings Select a communication protocol for the camera. Protocol SW1-#1 SW1-#2...
  • Page 18 Chapter 3. Installing Camera & Network Setup Communication Method Settings Select a communication method for the camera. Function SW2- #3 Transfer Mode Switch RS-422(4Wire) RS-485(2Wire) Factory Release Mode: RS-485(OFF) Communication Response Settings Select a communication response method for the camera and controller: Response or No Response.

  • Page 19: Camera Id Chart

    Camera ID Chart SW4-#1 SW4-#2 SW4-#3 SW4-#4 SW5-#1 SW5-#2 SW5-#3 SW5-#4 ON/OFF NETWORK PTZ CAMERA User Guide...
  • Page 20 Chapter 3. Installing Camera & Network Setup SW4-#1 SW4-#2 SW4-#3 SW4-#4 SW5-#1 SW5-#2 SW5-#3 SW5-#4 NETWORK PTZ CAMERA User Guide...
  • Page 21 SW4-#1 SW4-#2 SW4-#3 SW4-#4 SW5-#1 SW5-#2 SW5-#3 SW5-#4 NETWORK PTZ CAMERA User Guide...
  • Page 22 Chapter 3. Installing Camera & Network Setup SW4-#1 SW4-#2 SW4-#3 SW4-#4 SW5-#1 SW5-#2 SW5-#3 SW5-#4 NETWORK PTZ CAMERA User Guide...
  • Page 23 SW4-#1 SW4-#2 SW4-#3 SW4-#4 SW5-#1 SW5-#2 SW5-#3 SW5-#4 NETWORK PTZ CAMERA User Guide...
  • Page 24 Chapter 3. Installing Camera & Network Setup SW4-#1 SW4-#2 SW4-#3 SW4-#4 SW5-#1 SW5-#2 SW5-#3 SW5-#4 NETWORK PTZ CAMERA User Guide...

  • Page 25: Preparing Adapter And Cable

    3.3. Preparing Adapter and Cable - Power Adapter The SNP-3370/3301 uses an AC24V 2.5A power adapter for the power supply. Plug the power adapter into a power outlet. Chart 3-1. Electrical Resistance of Copper Wire at [20° (68°)] Copper Wire Gauge (AWG) #24(0.22°)

  • Page 26: Connecting Monitor

    Chapter 3. Installing Camera & Network Setup 3.4. Connecting Monitor Connect the cable to the camera’s rear video output terminal and the monitor's video input terminal. 37x/30x PTZ Network Camera Monitor SNP-3370/3301 for the end device. SNP-3370/3301 intermediate End Device Video Receiver Caution used to set the imaging range of the camera at installation.

  • Page 27: Preparing & Installing Camera Bracket

    3.5. Preparing & Installing Camera Bracket For installation guidelines for brackets and housings, refer to the installation manual that is enclosed with the bracket or housing. Internet PC Web View Internet SRN-3250/6450 PC Web View RJ45 Cable Control Connection SCC-3100A SCC-3100A CONTROLLER (SUB) CONTROLLER (MAIN)

  • Page 28: Ceiling Installation Example

    Chapter 3. Installing Camera & Network Setup 3.6. Ceiling Installation Example - Attaching Template & Installing STB-370NPC Attach the enclosed template to the ceiling, then drill a hole in the ceiling according to the 88mm diameter hole marked on the template. Drop the camera cables down from the ceiling through the hole.
  • Page 29 - Configuring Camera DIP Switches DIP switches for communication and ID protocols are located on the bottom of the camera. For more instructions, please refer to 3.2 DIP Switch Settings(Page 25). Protocol (SW1,2,3), ID(SW4,5) - Connecting Camera Safety Cable and Attaching Camera Carefully attach the camera to the mount following the alignment guide marks as shown in the picture.

  • Page 30: Network Configuration & Connection Via Website

    3.7. Network Configuration & Connection via Website Use these instructions if you are using a single SNP-3370/3301 37x/30x PTZ network camera. 1. Connect the SNP-3370/3301 37x/30x PTZ network camera to a computer with a cross cable. NETWORK PTZ CAMERA User Guide...
  • Page 31 Notes For the network settings, you must register the internal IP of your computer. To register the IP, go to My Network Environment Properties Local Area Connection Properties. Next, select Internet Protocol (TCP/IP) and click the "Properties" button below, then press "Advanced…" to set advanced options for your product. Caution for your computer.
  • Page 32 Chapter 3. Installing Camera & Network Setup 2. Open the internet browser on your computer, enter [192.168.1.100] in the address bar, and then press <Enter>. You will be connected to the Web Viewer login page for the SNP-3370/3301 37x/30x PTZ network camera. http://192.168.1.100 http://192.168.1.100...
  • Page 33 4. Once you have moved to the "Config Network" page, configure the network settings for the SNP-3370/3301 network camera. To save the new settings, press <Apply>. (default : 4000) LAN / xDSL / DHCP Setup Category Description Enter the network information of the camera to connect it to a local network or assign it to a static IP.
  • Page 34 Chapter 3. Installing Camera & Network Setup Port Setup Category Description Select a service port; Port Setup the default is 80. Notes When a device is connected to a cable or xDSL modem, its IP address keeps changing each time it attempts to connect to the ISP (Internet Service Provider) so you cannot check the new IP address of the device.

  • Page 35: Ch 4. Using Web Viewer

    Chapter 4. Using Web Viewer 4.1. Using Web Viewer 4.1.1. Login Enter the IP address of your camera in an internet browser, and then press Enter to connect to the Web Viewer login page. Enter your user ID and password, and then click <Login> to move to the next page. Notes The default administrator login information is ID: admin, and PW: 4321.

  • Page 36: Monitoring Screen

    The monitoring screen consists of a menu area for the camera and video settings and a display area for the video feed from the camera. 1Ch Display Displays only one video in the display area; the SNP-3370/3301 supports only one channel at this time. Flip Image Inverts the screen from top to bottom.
  • Page 37 Stretch Image Expands the screen to the size of 4CIF when selecting CIF and QCIF for resolution. Caution Information Displays information about the current channel: name, time, date, etc. NETWORK PTZ CAMERA User Guide...
  • Page 38 Chapter 4. Using Web Viewer Save Image Saves the channel screen as a JPEG file. Basic Select a screen resolution and image compression type. (For more instructions on selecting a resolution, please refer to the Video Setup Video/Audio page.) - 4CIF - CIF - QCIF - MPEG-4 / H.264...
  • Page 39 Changes the direction to which the camera faces. Clicking the button displays a circular button as shown below. Click an arrow on the circular button to rotate the camera in that direction. adjusts the zoom and focus of the camera. Clicking the button displays a circular button as shown below.
  • Page 40 Chapter 4. Using Web Viewer Alpha Blending Makes changed parts appear half-transparent. Reset Select the current screen as the background image. For more information about "Video Analytics" please refer to 4.2.1.4 Video Analytics. Relay Turns a connected relay on or off. Auto Focus Automatically adjusts the camera’s focus on the current screen.

  • Page 41: Administrator Page

    4.2. Administrator Page 4.2.1. Video Setup The following page appears when selecting at the top of the screen. Buttons on the left side of the screen move to the relevant menu page. 4.2.1.1 Video / Audio Category Description Select a resolution according to a video format: H.264/MPEG-4 or M-JPEG. Video Compression You can also adjust the frame rate and quality of each video format.
  • Page 42 Chapter 4. Using Web Viewer Max User Connection Select a number to limit the concurrent users. Adjusts the sensitivity of an audio mic. Mic. Sensitivity Set this to Low for an amplifiable mic and High for others. (Set to Low for non- mic line-in signals.) Caution button at the bottom of the screen.

  • Page 43: Streaming

    4.2.1.2 Streaming Continuous JPEG Image Transmission Category Description Check to use the Continuous JPEG Image Transmission option. FrameRate Select a number of frames per second. Server Name Enter the domain name or IP address of your FTP server. Server Port Enter the port number of your FTP server.
  • Page 44 Chapter 4. Using Web Viewer Streaming Engine Configure the RTP/RTSP streaming service. Category Description RTSP/TCP Check to use RTSP/TCP. Services RTP/UDP Check to use RTP/UDP. RTP/Multicast Check to use RTP/Multicast. RTP/Multicast IP Enter an IP address for RTP Multicast. RTP/Multicast Port Enter a port number for RTP Multicast.
  • Page 45 How to Use Streaming Engine Please follow the instructions below to use the streaming engine. We recommend using VLC Media Player for the streaming engine. (Version: 1.0.1 or higher) Step 1) Set Up Streaming Page Select a desired function on the streaming engine, and then press <Apply>. Step 2) Run VLC Media Player The following window appears when you open VLC media player in your computer.
  • Page 46 Chapter 4. Using Web Viewer NETWORK PTZ CAMERA User Guide...
  • Page 47 Notes Checking Use RTP Over RTSP (TCP) activates RTSP/TCP Connection in the Streaming Engine Services menu. To use RTP/UDP and RTP/Multicast, do not check the box. NETWORK PTZ CAMERA User Guide...
  • Page 48 Chapter 4. Using Web Viewer chart, and then click Play (P). (When using the default RTSP port number, 554, you may skip entering the port number.) The followings are examples of addresses for network streaming. Address Streaming Engine Settings rtsp://<IP>:<SERVICE PORT>/mpeg4unicast For RTSP/TCP and RTP/UDP rtsp://<IP>:<SERVICE PORT>/mpeg4multicast For RTSP/Multicast...

  • Page 49: Motion Detection

    4.2.1.3 Motion Detection Configure the camera’s Motion Detection operation. Notes : Selected Area, : Other Areas. Category Description Enable Check to enable Motion Detection. Select a sensitivity level for motion detection according to the video display Sensitivity settings. 5 levels are available, and 5 is the most sensitive. Caution button at the bottom of the screen.

  • Page 50: Video Analytics

    Chapter 4. Using Web Viewer 4.2.1.4. Video Analytics Category Description Enable Check to enable Video Analytics. Select a sensitivity level for motion detection according to the video display Sensitivity settings. 5 levels are available, and 5 is the most sensitive. Transition Time Shows the period of time maintaining a changed screen for detection.

  • Page 51: Privacy

    4.2.1.5. Privacy For privacy protection, you can specify areas to hide. When selecting an area on the screen, the area is masked in gray. Category Description Privacy zone Indicates the number of the Privacy Zone. Enable Select On or Off to apply the selected Privacy Zone on the screen. Set Privacy Defines a selection as a Privacy Zone.
  • Page 52 Chapter 4. Using Web Viewer When right-clicking on the screen, the following menu appears. Descriptions for each menu are as below : Category Description Audio Turns on audio. Use a mic. Preset Sets the selected area as a preset. Area Zoom Zooms in on a selected area.

  • Page 53: Camera

    - Off : Disables the focus modes when zooming. (Full manual mode) - Slow/Medium/Fast: Adjusts the zoom operation speed. Digital Zoom Enables the maximum digital zoom. Up to 12x digital zoom can be selected to achieve a maximum combined zoom of 444x (SNP-3370) or 360x (SNP-3301). NETWORK PTZ CAMERA User Guide...
  • Page 54 Back Light This feature is achieved by our innovative SV-IV DSP chipset. Unlike other cameras, this SNP-3370/3301 enables you to see clearly both an object and the background, even when the object is in extreme backlight . Back Light Mode : - Off : Disables the Backlight mode.
  • Page 55 Caution conditions. If they occur, stop using WDR. When selecting WDR, AGC Manual is disabled. - USER : Select an area for which to use the Backlight feature. - HLC : Activates the Highlight Compensation mode. The HLC settings selectively eliminate highlights in a restricted environment such as the entrance to an apartment parking lot or gas station, and is useful to detect small objects like car license plates.
  • Page 56 Chapter 4. Using Web Viewer SSNR (Samsung Super Noise Reduction) Reduces background noise in low-light images. - OFF : Disables the noise reduction function. - LOW : Reduces only a small amount of noise, but generates almost no afterimage. - Medium : The most commonly used mode. Reduces a suitable amount of noise while generating only a faint afterimage.
  • Page 57 Caution such as the sky or a white wall. Others Stabilizer : The stabilizer compensates for camera vibration as a result of wind and other causes. Dome Cover These settings are to optimize the camera’s focused object position according to the dome cover type.
  • Page 58 Chapter 4. Using Web Viewer Turbo Enable This function accelerates the speed of the PTZ operations in proportion to the period for which the PTZ button is pressed. For example, hitting the PTZ button once activates the operation at slow speed, but the speed increases so long as you are holding down the button.

  • Page 59: Record

    - Data Bits : Displays selected data bits. - Stop Bits : Displays selected stop bits. Caution button at the bottom of the screen. button cancels new settings. 4.2.1.7. Record Use this menu to save image data to an SD memory card. Record Setup Category Description...

  • Page 60: Replay / Backup

    Chapter 4. Using Web Viewer Caution wrong way round; it may damage the slot. H.264, MPEG-4 and M-JPEG. 4.2.1.8. Replay / Backup Configure this menu to record Motion Detection and Sensor events upon their occurrence. You can also watch a recorded event using this menu. Caution NETWORK PTZ CAMERA User Guide...

  • Page 61: Ptz Page

    Category Description Total: Indicates the total capacity of an SD memory card. Storage Size Storage Free: Indicates the free space of an SD memory card. Informa Event Type: Displays the number of available files per event type: MD (Motion -tion Total Clips Detection), SD (Sensor Detection), and VA (Video Analytics).
  • Page 62 Chapter 4. Using Web Viewer Preset Setup To save a desired location for the Pan/Tilt or Zoom/Focus operation along with detailed camera settings for the location, configure the following options. Category Description Number Select a number to identify a preset. (Preset numbers 1 to 255 are available.) Name Name a preset.

  • Page 63: Swing

    4.2.2.1. Swing Swing Setup Category Description Mode 3 modes are available: Pan Swing, Tilt Swing, and P&T Swing. Sequence Pan Swing Activates only the Pan operation for Swing monitoring. Tilt Swing Activates only the Tilt operation for Swing monitoring. Setup P&T Swing Activates both the Pan and Tilt operations for Swing monitoring.

  • Page 64: Group

    Chapter 4. Using Web Viewer 4.2.2.2. Group Group Setup Category Description Group No. Information on a maximum of 6 groups can be saved. Preset No. Select a preset number to add the preset to a selected group. Speed Select the camera speed to move between presets. (Levels 1 to 64 are available.) DWT(Dwell Time) Select the number of seconds to keep the PTZ camera on a preset location for monitoring.

  • Page 65: Tour

    4.2.2.3. Tour Caution button at the bottom of the screen. button deletes all the Group No. in a selected the Tour No. To apply new settings, please make sure to press the button. Tour Setup Category Description Group No. Up to 6 group numbers can be saved. Select the number of seconds to keep the PTZ camera on the last preset of a group DWT(Dwell Time) before moving to the next group.

  • Page 66: Trace & Auto Run

    Chapter 4. Using Web Viewer 4.2.2.4. Trace & Auto Run PTZ Trace Setup Category Description Trace No. Up to 4 traces can be saved. Replay Replays a route saved by the Trace function. Pressing the Memorize button starts saving the route of the Pant/Tilt or Zoom/Focus Memorize operation automatically.

  • Page 67: Config Page

    4.2.3. Config Page The following page appears when selecting at the top of the screen. Buttons on the left side of the screen move to the relevant menu page. 4.2.3.1. Network Interface LAN, xDSL, and DHCP options are available depending on your network environment. Category Description If the camera uses a static IP, enter the network information of the camera.
  • Page 68 Chapter 4. Using Web Viewer Port Enter a port number to connect the camera to the network. DDNS Check to use the DDNS service. Category Description Check to use the DDNS service. Server Enter a DDNS server address; our DDNS server is at www.samsungipolis.com. Enter the ID (domain name) of the camera that is registered to the DDNS server.
  • Page 69 Pic 4-2. Membership Signup : Agree to the Terms of Service Pic 4-3. Membership Signup : Enter Personal and Company Information NETWORK PTZ CAMERA User Guide...
  • Page 70 Chapter 4. Using Web Viewer Step 2) Log in to the website, and then register your camera. Pic 4-4. Login Pic 4-5. Registered Device List NETWORK PTZ CAMERA User Guide...
  • Page 71 Pic 4-6. Register Camera (Check the availability for your desired domain name.) Pic 4-7. Device List (The camera will be listed if it is successfully registered.) NETWORK PTZ CAMERA User Guide...
  • Page 72 Step 3) Configure the camera with the DDNS information. Network] on the network camera webpage. address of the DDNS server. website into ID and PW. Now the SNP-3370/3301 is set up with the DDNS service. NETWORK PTZ CAMERA User Guide...
  • Page 73 Step 4) Log in to the iPOLiS website and check the connection status of the camera in your Product List. Pic 4-8. Product List Press <Check> next to the “Product Information” to check the information for a connected device. Laboratory Pic 4-9.
  • Page 74 Chapter 4. Using Web Viewer Click the <Shortcut> button under “View Video” to move to the login page of a selected product. The <Modify> and <Delete> buttons under “Product Management” are to modify and delete the information for a device that is registered on your Product List. They move to corresponding pages, however, only if you enter the correct password.

  • Page 75: Ip Filtering

    4.2.3.2. IP Filtering You can allow or deny certain IPs. Category Description IP filtering Check on Use to enable IP Filtering. Determines action on an IP displayed in the Filtering Rules pane. Default policy Allow: Allows connections for the IP. Deny: Rejects connections for the IP. Use : Activates the Default Policy for an IP next to the checkbox;...

  • Page 76: Alarm Sensor

    Chapter 4. Using Web Viewer 4.2.3.3. Alarm Sensor Configure the options to use the Alarm services by attaching a sensor to the camera. ◊Digital In(Sensor) Setup Category Description Use. Check to use a sensor. “Normal Open” and “Normal Close” are available choices when selecting the type for a Type connected sensor.
  • Page 77 Check to send out information about certain events via e-mail: sensor (Sensor 1~4), E-mail motion detection (MD), or video analytics(VA). Check to save the video file of certain events to an SD memory card: sensor (Sensor Recording 1~4), motion detection (MD), or video analytics(VA). ◊Aux Setup Category Description...

  • Page 78: E-Mail-Ftp (Alarm)

    Chapter 4. Using Web Viewer 4.2.3.4. E-mail-FTP (Alarm) Enter the information for your FTP server and e-mail address to transfer data to when the alarm activates. E-mail/FTP Setup Enter the information for your FTP server and e-mail address to transfer data to when the alarm activates.
  • Page 79 Recipient E-mail Address 1 Enter a maximum of 2 e-mail addresses to transfer data to when the Recipient E-mail alarm activates. Address 2 SMTP Server Name If you use an e-mail server, enter the name of the e-mail SMTP server. E-mail Check to use an e-mail server;...

  • Page 80: System

    Chapter 4. Using Web Viewer 4.2.4. System The following page appears when selecting at the top of the screen. Buttons on the left side of the screen move to a relevant menu page. 4.2.4.1. Product Info Product Info Category Description Model Displays the model name of the camera.

  • Page 81: User

    Caution button at the bottom of the screen. button cancels new settings. 4.2.4.2. User You can change the password of the administrator ID and configure user accounts on this page. Category Description Administrator Password Change the password for the administrator account. Change Check on or off to allow guest access to the main viewer;...
  • Page 82 Chapter 4. Using Web Viewer Category Description Video Allows using video-related options: compression and resolution. Control Allows outputting auido, alarms, and controlling the camera PTZ operation. Audio Allows inputting audio. Check to activate an account. (Unchecked users are not allowed to log in.) The Pan, Tilt, Zoom, Audio, and Alarm icons are grayed out and disabled.

  • Page 83: Time

    4.2.4.3. Time Current Time Displays the current time. Time Zone Select the GMT and city of the camera. Check Use Daylight Saving Time to apply DST according to your city and country. Time Setup Category Description Date Configures the current date of the camera. Time Configures the current time of the camera.

  • Page 84: Log Message

    Chapter 4. Using Web Viewer 4.2.4.4. Log Message Category Description Displays system logs in 5 different categories: Device, Network, User, Syslog (System Log) Configuration, and Etc. Select a category and then press Search to display logs. Selecting All displays all available information regarding System Log. Displays event logs in 5 different categories: Motion Detection, Sensor Input, Evtlog (Event Log) Relay Output, and Etc.

  • Page 85: Upgrade

    4.2.4.5. Upgrade Updates the program of the SNP-3370/3301 network camera. System Upgrade Configuration Category Description SNP-3370/3301 Firmware Upgrades the firmware of the network camera. Current Version Displays the current firmware version of the camera along with the latest Last Updated updated date and time.

  • Page 86: Ch 5. Troubleshooting

    Chapter 5. Troubleshooting If you are having problems with the product, please consult the following information first. If the problem persists, contact your vendor. Problem Cause and Solution Make sure the camera is connected to a network. The controller does not Verify the settings for ID, protocol, and baud rates.
  • Page 87 Afterimages appear on the Check the Sens-Up settings. screen. The camera switches between color and B&W Adjust Duration and Dwell Time in the Day & Night menu. modes too frequently. Check if the power cable is securely connected to the camera and the monitor.

  • Page 88: Pc Requirements

    When using an extra network device such as a hub or IP Sudden video pause router, check if the device is in operation. Open a command prompt and check if the SNP-3370/3301 network camera is connected to the network. Regular Power Cord Check The power cord's coating has been damaged.

  • Page 89: Specifications

    Specifications Model Name SNP-3370 SNP-3301 Camera Imaging Device 1/4 inch, Color Vertical Double Density Interline Transfer CCD TV Standard NTSC / PAL Total Pixels NTSC:811(H) x 508(V) / PAL:795(H) x 596(V) Effective Pixels NTSC:768(H) x 494(V) / PAL:752(H) x 582(V)
  • Page 90 Specifications Preset 500°/sec Tilt Speed Manual 0.024°~120°/sec (Proportional Zoom Ratio) Preset Preset Accuracy ±0.1° PTZ Mode Preset, Swing, Group, Tour, Trace, Auto Run Performance Resolution 4CIF, CIF, QCIF Compression H.264/MPEG-4/JPEG Dual Codec Method Encoding Compression Up to 30fps @ 4CIF Rate Image 5 levels...

  • Page 91: Dimension

    Dimension Ø155 NETWORK PTZ CAMERA User Guide...
  • Page 92 LGPL. You may obtain the complete Corresponding Source code from us for a period of three years after our last shipment of this product by sending email to help.cctv@samsung.com If you want to obtain the complete Corresponding Source code in the physical medium such as CD-ROM, the cost of physically performing source distribution might be charged.
  • Page 93 on, we want its recipients to know that what they have is not the original, so that any problems introduced by others will not reflect on the original authors’ reputations. Finally, any free program is threatened constantly by software patents. We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses, in effect making the program proprietary.
  • Page 94 These requirements apply to the modified work as a whole. If identifiable sections of that work are not derived from the Program, and can be reasonably considered independent and separate works in themselves, then this License, and its terms, do not apply to those sections when you distribute them as separate works.
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  • Page 96 Program does not specify a version number of this License, you may choose any version ever published by the Free Software Foundation. 10. If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different, write to the author to ask for permission. For software which is copyrighted by the Free Software Foundation, write to the Free Software Foundation;...
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  • Page 98 surrender the rights. Therefore, you have certain responsibilities if you distribute copies of the software, or if you modify it: responsibilities to respect the freedom of others. For example, if you distribute copies of such a program, whether gratis or for a fee, you must pass on to the recipients the same freedoms that you received.
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  • Page 108 For example, on rare occasions, there may be a special need to encourage the widest possible use of a certain library, so that it becomes a de-facto standard. To achieve this, non-free programs must be allowed to use the library. A more frequent case is that a free library does the same job as widely used non-free libraries.
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  • Page 114: Openssl License

    OpenSSL LICENSE Copyright (c) 1998-2006 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 115 or textual) provided with the package. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer.
  • Page 116 TEL : +82-70-7147-8771~8 FAX : +82-31-8018-3745 SAMSUNG TECHWIN AMERICA Inc. SAMSUNG TECHWIN EUROPE LTD. 1480 Charles Willard St, Carson, CA 90746, UNITED STATES Samsung House, 1000 Hillswood Drive, Hillswood Business Tol Free : +1-877-213-1222 FAX : +1-310-632-2195 Park Chertsey, Surrey, UNITED KINGDOM KT16 OPS www.samsungcctvusa.com TEL : +44-1932-45-5300 FAX : +44-1932-45-5325 www.samsungsecurity.com...

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