Supermicro SuperWorkstation 740GP-TNRT User Manual
  1. Manuals
  2. Brands
  3. Supermicro Manuals
  4. Server
  5. SuperWorkstation 740GP-TNRT
  6. User manual

Supermicro SuperWorkstation 740GP-TNRT User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
SuperWorkstation
740GP-TNRT
USER'S MANUAL
Revision 1.0

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the SuperWorkstation 740GP-TNRT and is the answer not in the manual?

Questions and answers

Related Manuals for Supermicro SuperWorkstation 740GP-TNRT

Summary of Contents for Supermicro SuperWorkstation 740GP-TNRT

  • Page 1 SuperWorkstation 740GP-TNRT USER’S MANUAL Revision 1.0...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...

  • Page 4: Table Of Contents

    SuperWorkstation 740GP-TNRT User's Manual Contents Chapter 1 Introduction 1.1 Overview ..........................10 1.2 System Features ........................11 Front View .........................11 Drive Carrier Indicators .....................12 Control Panel .........................13 Rear View ..........................14 LED Indicators ......................16 Power Supply Indicator ....................16 Top View ..........................17 1.3 System Architecture ......................18 Main Components ......................18...
  • Page 5 Preface Identifying the Sections of the Rack Rails ................27 Installing the Inner Rails to the Chassis ................28 Installing the Outer Rails to the Rack ................29 2.6 Installing the Chassis into the Rack ..................30 Chapter 3 Maintenance and Component Installation 3.1 Removing Power .......................31 3.2 Accessing the System ......................32 3.3 Processor and Heatsink Installation ...................35 The 3rd Gen Intel Xeon Scalable Processor ..............35...
  • Page 6 SuperWorkstation 740GP-TNRT User's Manual Memory Population Table for the 3rd Gen Intel® Xeon® Scalable Processors ...53 Intel Optane PMem 200 Series Memory Population Table ...........54 3.5 Motherboard Battery ......................55 3.6 Chassis Components ......................56 Hard Drives ........................56 SATA Backplane ......................57 Installing Components in the 5.25" Drive Bays .............57 Removing the Empty Drive Bay ..................57...
  • Page 7 Preface Requirements and Restrictions ..................83 Supported SSDs and Operating Sytems ................83 Additional Information .......................84 Hardware Key ........................84 Status Indications ......................85 Hot Swap Drives .......................85 Hot-unplug ........................85 Hot-plug .........................85 6.5 TPM Security Module ......................86 Chapter 7 Troubleshooting and Support 7.1 Information Resources ......................87 Website ..........................87 Direct Links for the 740GP-TNRT System ..............87 Direct Links for General Support and Information ............87...
  • Page 8 SuperWorkstation 740GP-TNRT User's Manual Returning Merchandise for Service .................100 Vendor Support Filing System ..................101 7.11 Feedback ..........................101 7.12 Contacting Supermicro ....................102 Appendix A Standardized Warning Statements for AC Systems Appendix B System Specifications Appendix C BSMI...
  • Page 9 Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V. Het Sterrenbeeld 28, 5215 ML...

  • Page 10: Chapter 1 Introduction

    Redundant 2200W Titanium level (96%) Form Factor Tower (4U Rackable) A Quick Reference Guide can be found on the product page of the Supermicro website. The following safety models associated with the 740GP-TNRT have been certified as compliant with UL or CSA: 747-22, 747-R22X12.

  • Page 11: System Features

    Chapter 1: Introduction 1.2 System Features The following views of the system display the main features. Refer to Appendix B for additional specifications. Front View Control Panel Lock Drive Bays Figure 1-1. Front View...

  • Page 12: Drive Carrier Indicators

    Chapter 1: Introduction Logical Storage Drive Numbers Item Description HDD0~HDD3 NVMe/SATA Hybrid HDD4~HDD7 SATA * SAS3 support available with additional parts; see optional parts list Drive Carrier Indicators Each drive carrier has two LED indicators: an activity indicator and a status indicator. For RAID configurations using a controller, the meaning of the status indicator is described in the table below.

  • Page 13: Control Panel

    Chapter 1: Introduction Control Panel Information LED Reset Line Out Power Power LED NIC LED USB 3.0 Figure 1-2. Control Panel Control Panel Features Feature Description The main power switch is used to apply or remove power from the power supply to the server. Power Button Turning off system power with this button removes the main power but maintains standby power.

  • Page 14: Rear View

    Chapter 1: Introduction Rear View Power Supplies COM Port USB Ports Type A USB Port Type A USB Port Type C Rear System Fans LAN Ports VGA Port UID LED Figure 1-3. System: Rear View System Features: Rear Feature Description Power Supplies Two redundant power supply modules, PWS1 on the left, PWS2 on the right Serial port...
  • Page 15 Chapter 1: Introduction Expansion Slot Locations Item Description Slot2 PCIe 4.0 x16 slot from CPU1 (GPU priority) Slot4 PCIe 4.0 x16 slot from CPU1 (GPU priority) Slot6 PCIe 4.0 x16 slot from CPU2 (GPU priority) Slot8 PCIe 4.0 x16 slot from CPU2 (GPU priority) Slot9 PCIe 4.0 x16 slot from CPU1 (Storage or Networking) Slot10...

  • Page 16: Led Indicators

    Chapter 1: Introduction LED Indicators LAN 1/2 Link LED (Left) Color Definition Green 10Gbps Yellow/Amber 1Gbps BMC LAN LED Color Definition 10Mbps Green 100Mbps Amber 1Gbps Power Supply Indicator Power Supply Indicator Power Supply Condition LED Color and State No AC Power to Power Supply PSU standby with AC/DC Input.

  • Page 17: Top View

    Chapter 1: Introduction Top View Lower Profile PCIe Slot PCIe Gen4 Slot for Storage AOC PCIe Gen4 Slot for Networking AOC Double-width Full-Length GPU Cards Dual Intel 3rd Generation Xeon Scalable Processors up to 270W M.2 Slots DIMM Slots System Fans Figure 1-4.

  • Page 18: System Architecture

    Chapter 1: Introduction 1.3 System Architecture This section covers the locations of the system electrical components. Main Components Motherboard X12DPG-QT6 Power Distributor Board PDB-PT747-6824 Storae Backplane BPN-NVME4-747N-S8 Figure 1-5. Main Component Locations...

  • Page 19: Motherboard Layout

    Chapter 1: Introduction 1.4 Motherboard Layout Below is a layout of the X12DPG-QT6 motherboard with jumper, connector and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information and jumper settings, refer to Chapter 4 or the Motherboard...

  • Page 20: Quick Reference

    Chapter 1: Introduction Quick Reference Jumper Description Default Setting JBT1 CMOS Clear Open (Normal) JHD_AC1 AC97/High Definition Audio Enable Off (HD Enabled) JPAC1 Audio Enable Pins 1-2 (Enabled) JPME2 ME Manufacturing Recovery Pins 1-2 (Normal) JPTG1 LAN Port Enable/Disable Pins 1-2 (Enabled) JVRM1 VRM SMB Clock (to BMC or PCH) Pins 1-2 (BMC, Normal)
  • Page 21 Chapter 1: Introduction Connector Description SLOT11 PCIe 4.0 x8 Slot supported by CPU2 Internal Speaker/Buzzer USB0/1 (2.0) Front Accessible USB Header with two USB 2.0 connections USB2/3, USB4/5 (3.0) Rear I/O USB 3.0 Ports USB6/7 (3.0) Front Accessible USB Header with two USB 3.0 connections USB8 (3.0) Internal USB 3.0 Type-A Header VGA1...

  • Page 22: System Block Diagram

    Chapter 1: Introduction System Block Diagram This is a general block diagram and may not exactly represent the features on your motherboard. See the System Specifications appendix for the actual specifications of your motherboard. X12DPG-QT6 DDR4 DDR4 VGA1 BMC LAN MAC1 AST2600 RTL8211F...

  • Page 23: Chapter 2 Server Installation

    Chapter 2: Server Installation Chapter 2 Server Installation 2.1 Overview This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory etc., refer to Chapter 3 for details on installing those specific components.

  • Page 24: Rack Precautions

    Chapter 2: Server Installation • This product is not suitable for use with visual display workplace devices according to §2 of the German Ordinance for Work with Visual Display Units. Rack Precautions • Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them.

  • Page 25: Airflow

    Chapter 2: Server Installation Airflow Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised. Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.

  • Page 26: Preparing The Chassis For Rack Mounting

    Chapter 2: Server Installation 2.4 Preparing the Chassis for Rack Mounting The chassis top tower cover and feet must be removed before rack installation. Removing the Top Tower Cover 1. Locate the blue cover lock at the rear of the cover. 2.

  • Page 27: Installing The Rails

    Chapter 2: Server Installation 2.5 Installing the Rails This section provides a guideline for installing the rails to the chassis and to the rack with the optional rack mount kit. Identifying the Sections of the Rack Rails The chassis package includes two optional rack rail assemblies in the rack mounting kit. Each assembly consists of two sections: An inner fixed chassis rail that secures directly to the server chassis and an outer fixed rack rail that secures directly to the rack itself.

  • Page 28: Installing The Inner Rails To The Chassis

    Chapter 2: Server Installation Installing the Inner Rails to the Chassis 1. Attach the handles to the front of the chassis with three screws each. 2. Identify the left and right inner rails. They are labeled on the rails and in the figure below.

  • Page 29: Installing The Outer Rails To The Rack

    Chapter 2: Server Installation Installing the Outer Rails to the Rack Installing the Outer Rails 1. Attach the rear rail to the middle rail. 2. Adjust both to the proper distance so that the rails fit snugly into the rack. 3.

  • Page 30: Installing The Chassis Into The Rack

    Chapter 2: Server Installation 2.6 Installing the Chassis into the Rack With rails attached to both the chassis and the rack, install the system into the rack. 1. Confirm that the chassis includes the inner rails and the outer rails. 2.

  • Page 31: Chapter 3 Maintenance And Component Installation

    Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components require that power first be removed from the system.

  • Page 32: Accessing The System

    Chapter 3: Maintenance and Component Installation 3.2 Accessing the System The CSE-747BTS-R2K20BP chassis features a removable top cover, which allows easy access to the inside of the chassis. Removing the Top Cover 1. Press the two release buttons and slide the cover toward the rear. 2.
  • Page 33 Chapter 3: Maintenance and Component Installation Removing the Side Cover 1. Remove power from the system as described in Section 3.1. 2. Lift the handle at the side of the tower. 3. Lift the cover from the chassis. Lift Up the Handle Lift Up the Side Cover Figure 3-2.
  • Page 34 Chapter 3: Maintenance and Component Installation Opening the Front Cover The front cover houses up to eight hot-swappable hard drives. The cover can be locked to prevent unauthorized access. The key to this lock is shipped with the system. 1. Unlock the front cover using the key shipped with the system. 2.

  • Page 35: Processor And Heatsink Installation

    Thermal grease is pre-applied on a new heatsink. No additional thermal grease is needed. • Refer to the Supermicro website for updates on processor support. • All graphics in this manual are for illustration only. Your components may look different.
  • Page 36 Chapter 3: Maintenance and Component Installation 2. The Processor Carrier Carrier Bottom View...
  • Page 37 Chapter 3: Maintenance and Component Installation 3. Heatsink Note: Exercise extreme care when handling the heatsink. Pay attention to the edges of heatsink fins which can be sharp! To avoid damaging the heatsink, please do not apply excessive force on the fins when handling the heatsink.

  • Page 38: Overview Of The Cpu Socket

    Chapter 3: Maintenance and Component Installation Overview of the CPU Socket The CPU socket is protected by a plastic protective cover. Plastic Protective Cover CPU Socket...

  • Page 39: Overview Of The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Overview of the Processor Carrier Assembly The processor carrier assembly contains a 3rd Gen Intel Xeon Scalable processor and a processor carrier. Carefully follow the instructions given in the installation section to place a processor into the carrier to create a processor carrier.

  • Page 40: Overview Of The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Overview of the Processor Carrier Assembly The processor carrier assembly contains a 3rd Gen Intel Xeon Scalable processor and a processor carrier. Carefully follow the instructions given in the installation section to place a processor into the carrier to create a processor carrier.

  • Page 41: Overview Of The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Overview of the Processor Heatsink Module The Processor Heatsink Module (PHM) contains a heatsink, a processor carrier, and a 3rd Gen Intel Xeon Scalable processor. 1. Heatsink (with Thermal Grease) Bottom View 2. Processor Carrier 3.

  • Page 42: Creating The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Creating the Processor Carrier Assembly The processor carrier assembly contains a 3rd Gen Intel Xeon Scalable processor and a processor carrier. To create the processor carrier assembly, please follow the steps below: 1. Hold the processor with the LGA lands (with Gold CPU contacts) facing down. Locate the small, gold triangle at the corner of the processor and the corresponding hollowed triangle on the processor carrier as shown in the graphics below.
  • Page 43 Chapter 3: Maintenance and Component Installation 3. Locate the lever on the CPU socket and press the lever down as shown below. Lever 4. Using Pin 1 as a guide, carefully align the CPU keys (A & B) on the processor against the CPU keys on the carrier (a &...

  • Page 44: Creating The Processor Heatsink Module (Phm)

    Chapter 3: Maintenance and Component Installation Creating the Processor Heatsink Module (PHM) After creating the processor carrier assembly, please follow the instructions below to mount the processor carrier into the heatsink to form the processor heatsink module (PHM). Note: If this is a new heatsink, the thermal grease has been pre-applied on the un- derside.

  • Page 45: Preparing The Cpu Socket For Installation

    Chapter 3: Maintenance and Component Installation Preparing the CPU Socket for Installation This motherboard comes with a plastic protective cover installed on the CPU socket. Remove it from the socket by following the instructions given in the drawings below. Removing the Plastic Protective Cover from the Socket 1.

  • Page 46: Preparing To Install The Processor Heatsink Module (Phm) Into The Cpu Socket

    Chapter 3: Maintenance and Component Installation Preparing to Install the Processor Heatsink Module (PHM) into the CPU Socket After assembling the Processor Heatsink Module (PHM), you are ready to install it into the CPU socket. To ensure the proper installation, please follow the procedures below: 1.

  • Page 47: Installing The Processor Heatsink Module (Phm)

    Chapter 3: Maintenance and Component Installation Installing the Processor Heatsink Module (PHM) 1. Align PEEK nut "A", which is next to the triangle (Pin 1) on the heatsink, against threaded fastener "a" on the CPU socket. Then align PEEK nuts "B", "C", "D" on the heatsink against threaded fasteners "b", "c", "d"...
  • Page 48 Chapter 3: Maintenance and Component Installation 6. Install the cooling fan with the holder assembly onto the heatsink fin array, and ensure that it i fully engaged with the bracket. 7. Tighten the locking screw on the top of the fan holder to secure it to the heatsink. Locking Screw Bracket 8.

  • Page 49: Removing The Processor Heatsink Module From The Cpu Socket

    Chapter 3: Maintenance and Component Installation Removing the Processor Heatsink Module from the CPU Socket Before removing the processor heatsink module (PHM) from the motherboard, unplug the AC power cord from all power supplies after shutting down the system. Then follow the steps below: 1.
  • Page 50 Chapter 3: Maintenance and Component Installation Removing the Processor Carrier Assembly from the Processor Heatsink Module (PHM) To remove the processor carrier assembly from the PHM, please follow the steps below: 1. Detach four plastic clips (marked a, b, c, d) on the processor carrier assembly from the four corners of heatsink (marked A, B, C, D) in the drawings below.

  • Page 51: Removing The Processor From The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Removing the Processor from the Processor Carrier Assembly Once you have removed the processor carrier assembly from the PHM, you are ready to remove the processor from the processor carrier by following the steps below. 1.

  • Page 52: Memory Support And Installation

    Chapter 3: Maintenance and Component Installation 3.4 Memory Support and Installation Note: Check the Supermicro website for recommended memory modules. Important: Exercise extreme care when installing or removing DIMM modules to pre- vent any possible damage. Memory Support The X12DPG-QT6 supports up to 4 TB of 3DS LRDIMM/LRDIMM/3DS RDIMM/RDIMM DDR4 (288-pin) ECC memory with speeds of 3200/2933/2666 MHz in 16 memory slots and up to 4 TB of Intel Optane PMem 200 Series with speeds of up to 3200 MHz.

  • Page 53: Memory Population Table For The 3Rd Gen Intel® Xeon® Scalable Processors

    Chapter 3: Maintenance and Component Installation Memory Population Table for the 3rd Gen Intel® Xeon® Scalable Processors Memory Population for the X12 DP Motherboard, 16 DIMM Slots CPUs/DIMMs Memory Population Sequence 1 CPU & 1 DIMM 1 CPU & 2 DIMMs A1, E1 1 CPU &...

  • Page 54: Intel Optane Pmem 200 Series Memory Population Table

    Chapter 3: Maintenance and Component Installation Intel Optane PMem 200 Series Memory Population Table Note: Only 83xx/63xx/53xx/4315 processors support PMem 200 Series. 16-DIMM Motherboard PMem Population within 1 CPU socket DDR4+Pmem Mode AD Interleave P1-DIMMF1 P1-DIMME1 P1-DIMMH1 P1-DIMMG1 P1-DIMMC1 P1-DIMMD1 P1-DIMMA1 P1-DIMMB1 One - x4...

  • Page 55: Motherboard Battery

    Chapter 3: Maintenance and Component Installation 3.5 Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Replacing the Battery Begin by removing power from the system.

  • Page 56: Chassis Components

    1. Remove the screws that secure the hard drive to the carrier and separate the hard drive from the carrier. 2. Replace the carrier back into the drive bay. Note: Enterprise level hard disk drives are recommended for use in Supermicro chassis and servers. For information on recommended HDDs, visit the Supermicro website at http://www.

  • Page 57: Sata Backplane

    Chapter 3: Maintenance and Component Installation SATA Backplane The SATA drives plug into a drive backplane. A data cable for each drive and two LED cables need to be connected from the motherboard to the appropriate connectors on the backplane. Note that you cannot cascade the SATA backplane.

  • Page 58: Cpu Air Shroud

    Chapter 3: Maintenance and Component Installation 3.7 CPU Air Shroud The air shroud is used to d to prevent the processors from overheat and concentrate airflow to maximize fan efficiency. The air shroud does not require screws to set up. Installing the CPU Air Shroud 1.

  • Page 59: System Cooling

    Chapter 3: Maintenance and Component Installation 3.8 System Cooling Heavy-duty fans provide cooling for the chassis. Four fans are located in the mid-section of the chassis, two fans are located in the rear, and two optional fans can be mounted on the external rear of the chassis, required for passive GPUs.
  • Page 60 Chapter 3: Maintenance and Component Installation FAN-0114L4 Mid-Fan Release Tab FAN-0138L4 Figure 3-6. Mid-System Chassis Fans FAN-0082L4 Rear Fan Release Tab Figure 3-7. Rear System Chassis Fans...

  • Page 61: Power Supply

    Chapter 3: Maintenance and Component Installation Power Supply The SuperWorkstation 740GP-TNRT includes two 1+1 2200W redundant power supplies. These power supplies are auto-switching capable. This enables it to automatically sense and operate at a 100V to 240V input voltage. An amber light will be illuminated on the power supply when the power is off.

  • Page 62: Cable Routing Diagram

    Chapter 3: Maintenance and Component Installation 3.9 Cable Routing Diagram Refer to the diagram below for a representation of how the main cables are routed throughout the system. When disconnecting cables to add or replace components, refer to this diagram when adding or replacing components so you can reroute them in the same manner.

  • Page 63: Chapter 4 Motherboard Connections

    Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the connections on the motherboard and provides pinout definitions. Note that depending on how the system is configured, not all connections are required. The LEDs on the motherboard are also described here. A motherboard layout indicating component locations may be found in Chapter 1.

  • Page 64: Headers And Connectors

    Chapter 4: Motherboard Connections 4.2 Headers and Connectors Fan Headers There are ten 4-pin fan headers (FAN1 - FAN6, FANA - FAND) on the motherboard. All these 4-pin fan headers are backwards compatible with the traditional 3-pin fans. However, fan speed control is available for 4-pin fans only by Thermal Management via the BMC 2.0 interface.
  • Page 65 The JTPM1 header is used to connect a Trusted Platform Module (TPM)/Port 80, which is available from Supermicro (optional). A TPM/Port 80 header is a security device that supports encryption and authentication in hard drives. It allows the motherboard to deny access if the TPM associated with the hard drive is not installed in the system.
  • Page 66 Chapter 4: Motherboard Connections VROC RAID Key Header A VROC RAID Key header is located at JRK1 on the motherboard. Install a VROC RAID Key on JRK1 for NVMe RAID support as shown in the illustration below. Please refer to the layout below for the location of JRK1.
  • Page 67 C), used for PCIe SMBus clock and data connections, provides hot-plug support via a dedicated SMBus interface. This feature is only available for a Supermicro complete system with an SMCI-proprietary NVMe add-on card and a proper cable installed. Refer to the table below for pin definitions.
  • Page 68 (S-SATA4, S-SATA5) on the motherboard. These SATA ports are supported by the Intel® C621A chipset. S-SATA4 and S-SATA5 can be used with Supermicro SuperDOMs which are orange SATA DOM connectors with power pins built in, and do not require external power cables.

  • Page 69: Input/Output Ports

    Chapter 4: Motherboard Connections 4.3 Input/Output Ports Rear I/O Ports See the figure below for the locations and descriptions of the I/O ports on the rear of the motherboard. Figure 4-2. Rear I/O Ports Rear I/O Ports Description Description COM Port 1 USB5 (3.0) Dedicated BMC LAN LAN1...

  • Page 70: Jumpers

    Chapter 4: Motherboard Connections 4.4 Jumpers Explanation of Jumpers To modify the operation of the motherboard, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector. Pin 1 is identified with a square solder pad on the printed circuit board. See the diagram below for an example of jumping pins 1 and 2.
  • Page 71 Chapter 4: Motherboard Connections LAN Port Enable/Disable Jumper JPTG1 allows the user to enable the onboard LAN ports (LAN1 and LAN2). The default setting is pins 1-2 to enable the connections. Refer to the table below for jumper settings. LAN Enable/Disable Jumper Settings Jumper Setting Definition...
  • Page 72 Chapter 4: Motherboard Connections Onboard Audio Enable JPAC1 allows you to enable or disable the onboard audio support. The default position is on pins 1-2 to enable onboard audio connections. Refer to the table below for jumper settings. Audio Enable/Disable Jumper Settings Jumper Setting Definition...

  • Page 73: Led Indicators

    Chapter 4: Motherboard Connections 4.5 LED Indicators LAN LEDs Two LAN ports (LAN1 and LAN2) are located on the rear I/O panel of the motherboard. Each Ethernet LAN port has two LEDs. The green LED indicates activity, while the other Link LED may be green, amber, or off to indicate the speed of the connection.
  • Page 74 Chapter 4: Motherboard Connections M.2 LEDs Two M.2 LEDs are located at M2_1_LED1 and M2_2_LED1 on the motherboard. When the M.2 LED is blinking, M.2 functions normally. Refer to the table below for more information. M.2 LED State LED Color Definition Green: Blinking Device Working...

  • Page 75: Chapter 5 Software

    USB/SATA DVD drive, or a USB flash drive, or the BMC KVM console. 2. Retrieve the proper RST/RSTe driver. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash drive.
  • Page 76 Chapter 5: Software 4. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.

  • Page 77: Driver Installation

    The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wdl. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to to a USB flash drive or a DVD.

  • Page 78: Superdoctor ® 5

    5.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

  • Page 79: Bmc

    There are several BIOS settings that are related to BMC. For general documentation and information on BMC, visit our website at: https://www.supermicro.com/en/solutions/management-software/bmc-resources BMC ADMIN User Password For security, each system is assigned a unique default BMC password for the ADMIN user.

  • Page 80: Chapter 6 Optional Components

    Chapter 6: Optional Components Chapter 6 Optional Components This chapter describes optional system components and installation procedures. 6.1 Optional Parts List Optional Parts List Description Part Number Quantity Passive GPU Kit MCP-320-74702-0N-KIT Passive GPU Extender MCP-120-74703-0N GPU Dummy Assembly MCP-240-00096-0N HDD Converter MCP-220-93801-0B AOC-S3008L-L8i...

  • Page 81: Passive Gpu Support

    Chapter 6: Optional Components 6.2 Passive GPU Support These optional parts provide passive GPU support. Passive GPU Support Part Number Description Quantity GPU Configuration X11 GPU Kit for passive MCP-320-74702-0N-KIT GPU/Coprocessor support SC747B GPU / Add-on Card MCP-240-00096-0N Dummy Assembly (2 Slots)- GPU x4 Single Pack GPU long offset extender for...

  • Page 82: Storage Control Card

    Chapter 6: Optional Components 6.3 Storage Control Card Storage Control Card Item Part Number Cable HDD Configuration AOC-S3008L-L8i Storage Control Card AOC-S3108L-H8iR-16DD CBL-SAST-1275-100 x2 SAS3 HDD x3 AOC-S3108L-H8iR Storage Add-on Card AOC-SLG4-4E4T CBL-SAST-1276-85 x2 NVMe x8...

  • Page 83: Intel Virtual Raid On Cpu (Vroc)

    Chapter 6: Optional Components 6.4 Intel Virtual RAID on CPU (VROC) Intel Virtual RAID on CPU (Intel VROC) is an enterprise RAID solution for NVMe SSDs ® directly attached to Intel Xeon Scalable processors. Intel Volume Management Device (VMD) is an integrated controller inside the CPU PCI-E root complex. •...

  • Page 84: Additional Information

    Chapter 6: Optional Components Additional Information Additional information is available on the product page for the Supermicro add-on card and the linked manuals. www.supermicro.com/products/accessories/addon/AOC-VROCxxxMOD.cfm Hardware Key The Intel VROC hardware key is a license key that detects the Intel VROC SKU and activates the function accordingly.

  • Page 85: Status Indications

    Chapter 6: Optional Components Status Indications An LED indicator on the drive carrier shows the RAID status of the drive. Drive Carrier Status LED Indicator Status State (red) Normal function Locating 4 Hz blink Fault Solid on Rebuilding 1 Hz Blink IBPI SFF 8489 Defined Status LED States Hot Swap Drives Intel VMD enables hot-plug and hot-unplug for NVMe SSDs, whether from Intel or other...

  • Page 86: Tpm Security Module

    The JTPM1 header is used to connect a Trusted Platform Module (TPM). A TPM is a security device that supports encryption and authentication in hard drives. It enables the motherboard to deny access if the TPM associated with the hard drive is not installed in the system. Details and installation procedures are at: http://www.supermicro.com/manuals/other/TPM.pdf.

  • Page 87: Chapter 7 Troubleshooting And Support

    Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website, supermicro.com. Menu Icon Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by clicking the menu icon, then selecting the Products option.

  • Page 88: Bmc Interface

    Security Center for recent security notices Supermicro Phone and Addresses 7.2 BMC Interface The system supports a Baseboard Management Controller (BMC) interface. It provides remote access, monitoring and management. There are several BIOS settings related to the BMC.

  • Page 89: Troubleshooting Procedures

    Chapter 7: Troubleshooting and Support 7.3 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the Technical Support Procedures Returning Merchandise for Service section(s) in this chapter. Power down the system before changing any non hot-swap hardware components.

  • Page 90: No Video

    Chapter 7: Troubleshooting and Support No Video 1. If the power is on but you have no video, remove all the add-on cards and cables. 2. As you try to power up the system, note any beep codes. Refer to the next section for details on beep codes.
  • Page 91 2. Memory support: Make sure that the memory modules are supported by testing the modules using memtest86 or a similar utility. Note: Refer to the product page on our website at http://www.supermicro.com for memory and CPU support and updates. 3. HDD support: Make sure that all hard disk drives (HDDs) work properly. Replace the bad HDDs with good ones.

  • Page 92: Bios Error Beep (Post) Codes

    When BIOS performs the Power On Self Test, it writes checkpoint codes to I/O port 0080h. If the computer cannot complete the boot process, a diagnostic card can be attached to the computer to read I/O port 0080h (Supermicro p/n AOC-LPC80-20). For information on AMI updates, please refer to http://www.ami.com/products/.

  • Page 93: Crash Dump Using The Bmc Dashboard

    In the event of a processor internal error (IERR) that crashes your system, you may want to provide information to support staff. You can download a crash dump of status information using the BMC Dashboard. The BMC manual is available at www.supermicro.com/manuals/ other/BMC_Users_Guide_X12_H12.pdf. Check Error Log 1.

  • Page 94: Uefi Bios Recovery

    Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update.
  • Page 95 USB device or a writable CD/DVD. Note 1: If you cannot locate the "Super.ROM" file in your drive disk, visit our website at www.supermicro.com to download the BIOS package. Extract the BIOS binary image into a USB flash device and rename it "Super.ROM" for the BIOS recovery use.
  • Page 96 Chapter 7: Troubleshooting and Support Note: At this point, you may decide if you want to start the BIOS recovery. If you decide to proceed with BIOS recovery, follow the procedures below. 4. When the screen as shown above displays, use the arrow keys to select the item "Proceed with flash update"...
  • Page 97 Chapter 7: Troubleshooting and Support 7. Press <Del> continuously during system boot to enter the BIOS Setup utility. From the top of the tool bar, select Boot to enter the submenu. From the submenu list, select Boot Option #1 as shown below. Then, set Boot Option #1 to [UEFI AP:UEFI: Built-in EFI Shell]. Press <F4>...
  • Page 98 Chapter 7: Troubleshooting and Support Note: Do not interrupt this process until the BIOS flashing is complete. 9. The screen above indicates that the BIOS update process is complete. When you see the screen above, unplug the AC power cable from the power supply, clear CMOS, and plug the AC power cable in the power supply again to power on the system.

  • Page 99: Cmos Clear

    Chapter 7: Troubleshooting and Support 7.7 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1.

  • Page 100: Where To Get Replacement Components

    7.9 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com.

  • Page 101: Vendor Support Filing System

    For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative. 7.11 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. Please email us at documentfeedback@supermicro.com to provide feedback on our manuals.

  • Page 102: Contacting Supermicro

    Chapter 7: Troubleshooting and Support 7.12 Contacting Supermicro Headquarters Address: Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 103: Appendix A Standardized Warning Statements For Ac Systems

    Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
  • Page 104 Appendix A Standardized Warning Statements for AC Systems Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 105 Appendix A Standardized Warning Statements for AC Systems . ٌ ‫ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز‬ ‫قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز‬ ٍ...
  • Page 106 Appendix A Standardized Warning Statements for AC Systems Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .‫יש...
  • Page 107 Appendix A Standardized Warning Statements for AC Systems Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
  • Page 108 Appendix A Standardized Warning Statements for AC Systems Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components. 電源切断の警告...
  • Page 109 Appendix A Standardized Warning Statements for AC Systems ‫אזהרה מפני ניתוק חשמלי‬ ‫!אזהרה‬ ‫יש לנתק את המערכת מכל מקורות החשמל ויש להסיר את כבל החשמלי מהספק‬ ‫.לפני גישה לחלק הפנימי של המארז לצורך התקנת או הסרת רכיבים‬ ‫يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد‬ ‫انطاقت...
  • Page 110 Appendix A Standardized Warning Statements for AC Systems Attention Il est vivement recommandé de confier l'installation, le remplacement et la maintenance de ces équipements à des personnels qualifiés et expérimentés. !‫אזהרה‬ .‫צוות מוסמך בלבד רשאי להתקין, להחליף את הציוד או לתת שירות עבור הציוד‬ ‫واملدربيه...
  • Page 111 Appendix A Standardized Warning Statements for AC Systems Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.
  • Page 112 Appendix A Standardized Warning Statements for AC Systems Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
  • Page 113 Appendix A Standardized Warning Statements for AC Systems ‫هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل‬ ‫اسحبذال البطارية‬ ‫فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة‬ ‫جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة‬ 경고! 배터리가...
  • Page 114 Appendix A Standardized Warning Statements for AC Systems ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
  • Page 115 Appendix A Standardized Warning Statements for AC Systems Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
  • Page 116 Appendix A Standardized Warning Statements for AC Systems ‫هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة‬ ‫عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس‬ 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스...
  • Page 117 Appendix A Standardized Warning Statements for AC Systems ‫תיאום חוקי החשמל הארצי‬ !‫אזהרה‬ .‫התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים‬ ‫تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة‬ ‫بالكهرباء‬ 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
  • Page 118 Appendix A Standardized Warning Statements for AC Systems Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. ‫סילוק המוצר‬ !‫אזהרה‬ .‫סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה‬ ‫التخلص...
  • Page 119 Appendix A Standardized Warning Statements for AC Systems Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
  • Page 120 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
  • Page 121 ‫.قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح‬ ‫ لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحي‬UL ‫ وأ‬CSA ‫( ةمالع لمحت يتلاو‬UL/CSA) ‫ لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عم‬Supermicro.
  • Page 122 사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...

  • Page 123: Appendix B System Specifications

    Appendix B: System Specifications Appendix B System Specifications Processors Dual 3rd Gen Intel® Xeon® Scalable processorss in dual Socket LGA-4189 (Socket P+) sockets; UPI up to 11.2GB/s; support CPU TDP 270W Note: Refer to the motherboard specifications pages on our website for updates to supported processors. Chipset Intel®...
  • Page 124 Appendix B: System Specifications Operating Environment Operating Temperature: 10º to 35º C (50º to 95º F) Non-operating Temperature: -40º to 60º C (-40º to 140º F) Operating Relative Humidity: 8% to 90% (non-condensing) Non-operating Relative Humidity: 5% to 95% (non-condensing) Regulatory Compliance FCC, ICES, CE, UKCA, VCCI, RCM, NRTL, CB Applied Directives, Standards...

  • Page 125: Appendix C Bsmi

    Appendix C: BSMI Appendix C BSMI 限 限 用 用 物 物 質 質 含 含 有 有 情 情 況 況 標 標 示 示 聲 聲 明 明 書 書 Declaration of the Presence Condition of the Restricted Substances Marking 747-R22X12 設備名稱：超級工作站/ SuperWorkstation 型號（型式）：...
  • Page 126 Appendix C: BSMI 輸入額定: 100-127Vac, 60-50Hz, 12-11A (X2) 200-240Vac, 60-50Hz, 10-9.5A (X2) *使用者不能任意拆除或替換內部配備 *報驗義務人之姓名或名稱：美超微電腦股份有限公司 *報驗義務人之地址：新北市中和區建一路 150 號 3 樓 警告使用者 : 此為甲類資訊技術設備，於居住環境中使用時，可能會造成射頻干擾，在此種情況下， 使用者會被要求採取某些適當的對策。...
  • Page 127 Appendix C: BSMI...
  • Page 128 Appendix C: BSMI...

Table of Contents