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9. Other
9.17 Troubleshooting
Image not refreshed or
displayed successfully
The lamps are not lit.
H.265 (or H.264)
image does not appear
smoothly.
Clicking the Back
button on the Web
browser does not
display the correct
screen.
Image does not match
display frame
"Access is concentrated.
Run after a while" is
displayed on the live
image page.
・The port of this unit
may have been
filtered by the firewall
function of virus
check software.
・Is the lamp setting
set to [Off] in the
[Basic] in the setting
menu?
・Refer to the right.
・Press the [F5] key on
the PC keyboard to
refresh the screen.
・If the DPI setting of
the image is 120 DPI
or higher, the image
may not be displayed
correctly.
・Change the [Initial
display stream]
setting to the lower
[Max bit rate (per
client) *] stream. If
the problem persists,
change the [Bit Rate*
per Client] setting on
the stream to a lower
value.
65
・Change the HTTP
port number of this
unit to a port number
that is not filtered.
・Set the lamp setting
to [On].
-
・Right-click the PC
screen and select
[Display Settings].>
Set the [Resize text,
app, and other items]
slide bar to [100%
(recommended)]. Use
[Orientation] with
[Horizontal] set.
-
-
User manual
→Image capture mode
and Image capture
size
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-
User manual
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