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Troubleshooting
Remove Paper Scraps
1. If you repeatedly experience paper jams (3 times or more), the LCD displays a message asking if you want to
remove the scraps.
Press [Yes] to return to the Home screen.
2. Press
[Settings] > [Maintenance] > [Remove Paper Scraps].
3. Follow the instructions on the LCD to locate and remove the jammed paper.
During the procedure, you must insert the Maintenance sheet (included with your machine) into the
machine in Landscape orientation through the opening as shown, until you feel it grab the paper. (If you do
not have the Maintenance sheet, use one sheet of Letter or A4 size thicker paper, such as glossy paper.)
Related Information
•
Printer Jam or Paper Jam
Related Topics:
•
Error and Maintenance Messages
•
Paper Handling and Printing Problems
•
Paper is Jammed in the Front of the Machine
•
Paper is Jammed in the Back of the Machine
>
Printer Jam or Paper Jam
> Remove Paper Scraps
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