Trouble Shooting; Customer Service - Bosch DHU665CGB9 Instruction Manual

3Trouble shooting

M alfunctions often have simple explanations. Please
T r o u b l e s h o o t i n g
read the following notes before calling the after-sales
service.
:
Warning – Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
Malfunction table
Problem Possible cause
The appliance The plug is not
does not work plugged in.
Power cut
Faulty fuse
The button illumi- The control unit is
nation does not faulty.
work.
The lighting does The bulbs are
not work. faulty.
--------
Replacing bulbs
:
Warning – Risk of electric shock!
When changing the bulbs, the bulb socket contacts are
live. Before changing the bulb, unplug the appliance
from the mains or switch off the circuit breaker in the
fuse box.
Important! Only use bulbs of the same type and
wattage.
Replacing filament bulbs
Remove the metal grease filter.
1.
Replace the old bulb with a new bulb of the same
2.
type.
Insert the metal grease filter.
3.
Replace the bulb with one of the same type:
Voltage: 230 V
Power: Max. 40 W
Base: E14
Solution
Connect the appliance to the
electricity supply
Check whether other kitchen
appliances are working
Check in the fuse box to make
sure that the fuse for the appli-
ance is OK
Call the after­sales service.
For information on changing
the bulbs, see the "Replacing
Bulbs" section.

4Customer service

W hen calling us, please give the product number (E
C u s t o m e r s e r v i c e
no.) and the production number (FD no.) so that we can
provide you with the correct advice. The rating plate
with these numbers can be found inside the appliance
(remove the metal mesh grease filter to gain access).
You can make a note of the numbers of your appliance
and the telephone number of the after-sales service in
the space below to save time should it be required.
E no.
After-sales serviceO
Please be aware that a visit by an after-sales engineer
will be charged if a problem turns out to be the result of
operator error, even during the warranty period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
0344 892 8979
GB
Calls charged at local or mobile rate.
01450 2655
IE
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
Trouble shooting
FD no.
en
9