Trouble Shooting; Customer Service - Bosch DWB97CM50B/03 Instructions For Installation And Use Manual

3Trouble shooting

M alfunctions often have simple explanations. Please
T r o u b l e s h o o t i n g
read the following notes before calling the after-sales
service.
:
Warning – Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
Malfunction table
Problem Possible cause
The appliance The plug is not
does not work plugged in.
Power cut
Faulty fuse
The lighting does The LED lights
not work. are defective.
The button illumi- The control unit is
nation does not faulty.
work.
--------
LED lights
Defective LED lights may be replaced by the
manufacturer, their customer service or a qualified
technician (electrician) only.
:
Warning – Risk of injury!
The light emitted by LED lights is very dazzling, and can
damage the eyes (risk group 1). Do not look directly
into the switched on LED lights for longer than 100
seconds.
Solution
Connect the appliance to the
electricity supply
Check whether other kitchen
appliances are working
Check in the fuse box to make
sure that the fuse for the
appliance is OK
Call the after-sales service.
Call the after­sales service.

4Customer service

W hen calling us, please give the product number (E
C u s t o m e r s e r v i c e
no.) and the production number (FD no.) so that we can
provide you with the correct advice. The rating plate
with these numbers can be found inside the appliance
(remove the metal mesh grease filter to gain access).
You can make a note of the numbers of your appliance
and the telephone number of the after-sales service in
the space below to save time should it be required.
E no.
After-sales service O
Please be aware that a visit by an after-sales engineer
will be charged if a problem turns out to be the result of
operator error, even during the warranty period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
GB 0344 892 8979
Calls charged at local or mobile rate.
IE
01450 2655
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
Accessories
(not included in the scope of delivery)
Note:
These instructions apply to several appliance
models. It may be the case that an optional accessory
that is listed does not apply for your appliance.
Note: Observe the installation instructions in the
accessory.
Accessory - narrow 260 mm
Starter set for air recirculation mode
Easy-change filter for starter set
CleanAir recirculation module
Easy-change filter for CleanAir recirculation mod-
ule (cannot be regenerated)
Easy-change filter for CleanAir air recirculation
module (can be regenerated)
CleanAir air recirculation module (can be integrated)
Regeneratable CleanAir recirculation module (can be
integrated)
--------
Accessory - wide 345 mm
Starter set for air recirculation mode
Easy-change filter for starter set
CleanAir recirculation module
Easy-change filter for CleanAir recirculation mod-
ule (cannot be regenerated)
Easy-change filter for CleanAir air recirculation
module (can be regenerated)
CleanAir air recirculation module (can be integrated)
Regeneratable CleanAir recirculation module (can be
integrated)
--------
Trouble shooting
FD no.
Order number
DHZ5325
DHZ5326
DSZ6200
DSZ5201
DZZ0XX0P0
DWZ0XX0I5
DWZ0XX0J5
Order number
DHZ5345
DHZ5346
DSZ6240
DSZ5201
DZZ0XX0P0
DWZ0XX0I5
DWZ0XX0J5
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