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Troubleshooting
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Summary of Contents for Eglo TOURBILLION
- Page 1 Distributed by: Reduction Revolution Pty Ltd www.reductionrevolution.com.au/ceiling-fans Fitter Plate Light Plate TOURBILLION Ceiling Fan Installation Manual 202963 202965 Use & Care Guide 202964 202966 Warranty Information 203367 203368 TOURBILLION Ceiling Fan...
- Page 2 EGLO Lighting has a policy of continual product improvement and development, dimensions, hardware and designs may change to reflect this policy. EGLO reserves the right to discontinue or change product specifications & designs at any time without notice and without incurring obligations.
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Page 3: Table Of Contents
WARRANTY CONDITIONS: HOW TO MAKE A WARRANTY CLAIM: Thank you for purchasing your new EGLO ceiling fan. To ensure a safe and successful installation, please make sure to read this manual, ensure it is on hand for your installer to refer to, and keep in a safe place for future reference. -
Page 4: For Your Safety
17. This fan is designed for use indoors only. 18. EGLO lighting will not be liable for any advice given to the consumer from any of our suppliers or third parties, related or otherwise. 19. Proper performance relies on the right fan being correctly installed in the optimum location. Fans that do not perform as expected and which are not faulty cannot be replaced or exchanged under warranty. -
Page 5: Before Installation
4. Many EGLO fans are designed for indoor use, though they can also be installed in appropriately covered alfresco areas where the fan is fully undercover with a minimum of 2 walls. This fan is not waterproof. When installed in an alfresco area, the ceiling fan must Blade Holder X 7 be installed in a location protected from water, wind, dust and salt. -
Page 6: Installing The Hanging Bracket
Note: The fixing screws included are designed for use with timber ceiling joists, for all other materials, the appropriate fixing screws will need to be purchased. Note: Given the weight of your Tourbillion fan, it is not recommended for use on sloped or angled ceilings. Use on flat ceilings only. ASSEMBLING AND INSTALLING THE FAN: IMPORTANT: Check that the power is disconnected and/or the mains switched off at the circuit box to ensure all pole isolation of the power supply. -
Page 7: Wiring Connections
As outlined in clause 7.12.2 of AS/NZS 60335-1 for meeting the minimum electrical safety of this standard. A single-pole switch also must be placed in the same room as the fan as per local wiring regulations AS3000. TOURBILLION Ceiling Fan... -
Page 8: Operating Your Remote Control
Your fans natural movement can cause screws to loosen. Every 6 months, check that ALL screws are securely tightened with a screwdriver. All EGLO ventilation products should be cleaned regularly to insure against corrosion from salt, dust and moisture, both externally and internal (where allowed and possible). -
Page 9: Ripple Control
Check that all screws which fix the mounting bracket and down rod are tightly secured. • Wobble may result from inconsistent blade level. Check this by measuring from the tip of the blade to the ceiling, and repeat on every blade. TOURBILLION Ceiling Fan... -
Page 10: Trouble Shooting Checklist
Change the controller to the supplied controller. (*) Turn power OFF. Ripple control signal noise. Install the included signal Filter. (*) Fan needs to settle in. Allow 24 hours of operating time to allow fan to ‘settle in’. TOURBILLION Ceiling Fan... -
Page 11: Warranty Claims On Installed Products
Subject to “Your Consumer Rights“ outlined above, but otherwise to the maximum extent permitted by law, EGLO will not be liable for any consequential or indirect loss or damage suffered or incurred by you in relation to an EGLO product, including but not limited to loss of use, loss or damage for business interruption, or profits. -
Page 12: In-Home Warranty
The product is deemed to be a non- EGLO product. There is nothing wrong with the EGLO product or to the extent that the failure is not a failure of the product to perform in accordance with its published features and specifications as reasonably determined by EGLO. -
Page 13: Commercial Use
15. The cost of renting, obtaining and using special access equipment (i.e. scaffoldings, scissor lifts, etc.) for accessing products installed at a height of greater than 3.0 meters. 16. Travelling costs incurred by EGLO personnel or service agents traveling greater than 25 Km from an EGLO service agent base. The purchaser must meet these traveling costs. -
Page 14: Warranty Conditions
EGLO retailer where the product was purchased. To the maximum extent permitted by law, the customer must bear the costs and expenses of claiming under this warranty, including but not limited to the cost incurred in freight, postage, handling, travel, dismantling or reinstalling the product. - Page 15 EGLO USE ONLY Date: Electrican: Quote No.: Cost to Rectify: Approved By: Signed: Please email this form, together with a copy of your purchase receipt, and installers invoice to EGLO LIGHTING: warranty@eglolighting.com.au, or call 1800 254 448 for assistance. TOURBILLION Ceiling Fan...
- Page 16 Distributed by: Reduction Revolution Pty Ltd www.reductionrevolution.com.au/ceiling-fans TOURBILLION Ceiling Fan...
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