Refund Transaction - VeriFone VX-670 series User Manual

Refund Transaction Swiped
Press F1 to select Refund
2/2/6 Sale
Refund
Reports
Services
Reversal
Duplicate
Swipe the card with the magnetic card facing inwards.
Refund
Insert Swipe
Or Enter
Account#
The terminal is now requesting for the CSC (Card security Code) to be
entered. This is a 3 digit number located on the back of the card on the
Maestro right hand side of the signature strip.
Enter CSC
Code
Now key in the value of the transaction and press the ENTER key
Maestro Sale delete the amount and try again.
Acct #
1234567890
Amount £0.00
The terminal will now communicate with the Bank's Host system and
obtain an Authorisation code. Once complete a receipt will be printed.
Acct #
1234567890
Amount £0.00
Connecting to
Primary
Tear off the receipt and hand to the customer to sign. Compare the
signature on the back of the card with the signature on the receipt. If
Sale Yes you are satisfied it is correct press the F0 key and the transaction is
Signature No
Valid
complete. If you are not satisfied press F1 and the transaction will be
Auth:1234 void.
Customer Not Present Refund transactions are also possible. Please refer to the Customer Not
Present section on Page 12. You need to initiate the transaction by selecting Refund – F1 – after this
step the transaction flow does not alter from what is already stated on Pages 12 and 13.
. If a mistake is made press the yellow back space key
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