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C141-E201-01EN MAT3300NC/NP MAT3147NC/NP MAT3073NC/NP DISK DRIVES PRODUCT/MAINTENANCE MANUAL...
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In addition, FUJITSU assumes no liability with respect to the application or use of any porduct or system in accordance with the descriptions or instructions contained herein; including any liability for incidental or consequential damages arising therefrom.
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REVISION RECORD Edition Date published Revised contents March, 2004 Specification No.: C141-E201-**EN C141-E201...
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Related Standards Product specifications and functions described in this manual comply with the following ANSI (*1) standards. Document number Title T10/1236D Rev.20 SCSI Primary Commands-2 (SPC-2) [NCITS.351:2001] T10/996D Rev.8c SCSI-3 Block Commands (SBC) [NCITS.306:1998] T10/1157D Rev.20 SCSI Architecture Model-2 (SAM-2) T10/1365D Rev.10 SCSI Parallel Interface-4 (SPI-4) *1 ANSI = American National Standard Institute...
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PREFACE This manual describes the MAT3300NC/NP, MAT3147NC/NP, and MAT3073NC/NP 3.5 type fixed disk drives with an embedded SCSI controller. This manual details the specifications and functions of the above disk drive, and gives the requirements and procedures for installing it into a host computer system. This manual is written for users who have a basic understanding of fixed disk drives and their use in computer systems.
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CONVENTIONS FOR ALERT MESSAGES This manual uses the following conventions for alerts to prevent physical or property damages to users or by standards. This indicates that either minor or moderate CAUTION personal injury may occur if the user does not perform the procedure correctly.
Important Alert Items Important Alert Messages The important alert messages in this manual are as follows: A hazardous situation could result in minor or moderate personal injury if the user does not perform the procedure correctly. This alert signal also indicates that damages to the product or other property may occur if the user does not perform the procedure correctly.
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Never open the disk enclosure in the field. Opening the disk enclosure may cause an irreparable fault. Data loss Save data stored on the disk drive before requesting repair. Fujitsu does not assume responsibility if data is destroyed during servicing or repair.
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MANUAL ORGANIZATION PRODUCT/ 1. General Description MAINTENANCE 2. Specifications MANUAL 3. Data Format 4. Installation Requirements (This manual) 5. Installation 6. Diagnostics and Maintenance 7. Error Analysis SCSI Physical 1. SCSI Bus Interface 2. SCSI Message Specifications 3. SCSI Bus Error Recovery Processing SCSI Logical 1.
CONTENTS page CHAPTER 1 GENERAL DESCRIPTION ................1-1 Standard Features ......................1-2 Hardware Structure......................1-6 System Configuration ....................... 1-8 CHAPTER 2 SPECIFICATIONS................... 2-1 Hardware Specifications....................2-1 2.1.1 Model name and order number..................2-1 2.1.2 Function specifications ..................... 2-2 2.1.3 Environmental specifications.................... 2-4 2.1.4 Error rate ..........................
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4.3.3 Cable connector requirements ..................4-20 4.3.4 External operator panel (on NP model drives only) ............4-21 CHAPTER 5 INSTALLATION....................5-1 Notes on Handling Drives ....................5-1 Connections ........................5-3 Setting Terminals......................5-5 5.3.1 SCSI ID setting......................... 5-6 5.3.2 Each mode setting......................5-8 5.3.3 Mode settings........................
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Troubleshooting Procedures....................6-13 6.4.1 Outline of troubleshooting procedures ................6-13 6.4.2 Troubleshooting with disk drive replacement in the field ..........6-13 6.4.3 Troubleshooting at the repair site ..................6-15 6.4.4 Troubleshooting with parts replacement in the factory .............6-16 6.4.5 Finding possibly faulty parts .....................6-16 CHAPTER 7 ERROR ANALYSIS..................7-1 Error Analysis Information Collection ................7-1...
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FIGURES page Figure 1.1 NC model drives outer view ....................1-6 Figure 1.2 NP model drives outer view....................1-6 Figure 1.3 System configuration ......................1-8 Figure 3.1 Cylinder configuration ....................... 3-2 Figure 3.2 Spare area in cell........................ 3-4 Figure 3.3 Alternate cylinder ......................
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Figure 4.21 Output signal for external LED..................4-18 Figure 4.22 SCSI cables connection ....................4-19 Figure 4.23 External operator panel circuit example ................4-21 Figure 5.1 SCSI bus connections ......................5-4 Figure 5.2 Setting terminals location (on NP models only) ..............5-5 Figure 5.3 CN2 setting terminal (on NP models only) ................
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TABLES page Table 2.1 Model names and order numbers ..................2-1 Table 2.2 Function specifications ...................... 2-2 Table 2.3 Environmental/power requirements ................... 2-4 Table 2.4 SCSI function specifications....................2-7 Table 3.1 Format capacity........................3-8 Table 4.1 Surface temperature check point..................4-6 Table 4.2 Recommended components for connection ..............
CHAPTER 1 GENERAL DESCRIPTION Standard Features Hardware Structure System Configuration This chapter describes the feature and configuration of the intelligent disk drives (IDD). IDDs are high performance large capacity 3.5 type fixed disk drives with an embedded SCSI controller. The MAT series disk drives support the Small Computer System Interface (SCSI) as described in the ANSI SCSI SPI-4 [T10/1365D Rev.10] to the extent described in this manual.
Standard Features Compactness Since the SCSI controller circuit is embedded in the standard 3.5 type fixed disk drive form factor, the IDD is extremely compact. The IDD can be connected directly to the SCSI bus of the host system. SCSI standard The IDD provides not only SCSI basic functions but also the following features: Arbitration Disconnection/Reconnection...
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Note: The maximum data transfer rate in asynchronous mode may be limited by the response time of initiator and the length of SCSI bus length. The maximum data transfer rate in synchronous mode may be limited by the cable length, transmission characteristics of the SCSI bus and the connected SCSI device number.
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Command queuing feature The IDD can queue maximum 128 commands, and optimizes the issuing order of queued commands by the reordering function. This feature realizes the high speed processing. Reserve and release functions The IDD can be accessed exclusively in the multi-host or multi-initiator environment by using the reserve and release functions.
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(15) Large capacity A large capacity can be obtained from 3.5 type disk drives by dividing all cylinders into several partitions and changing the recording density on each partition (constant density recording). The disk subsystem with large capacity can be constructed in the good space efficiency. (16) Start/Stop of spindle motor Using the SCSI command, the host system can start and stop the spindle motor.
Hardware Structure An outer view of the IDD is given in Figures 1.1 and 1.2. The IDD is composed of the disk, head, spindle motor, mounted disk enclosure (DE) with actuator and air circulation filter, as well as read/write pre-amp with the printed circuit assembly (PCA) of the controller. Figure 1.1 NC model drives outer view Figure 1.2...
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Disks The disks have an outer diameter of 84 mm (3.3 inch) and an inner diameter of 25 mm (0.98 inch). The disks are good for at least 50,000 contact starts and stops. Heads The MR (Magnet - Resistive) of the CSS (contact start/stop) type heads are in contact with the disks when the disks are not rotating, and automatically float when the rotation is started.
System Configuration Figure 1.4 shows the system configuration. The IDDs are connected to the SCSI bus of host systems and are always operated as target. The IDDs perform input/output operation as specified by SCSI devices which operate as initiator. SCSI bus (#14) (#15) Figure 1.3...
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SCSI bus configuration Up to eight SCSI devices operating as an initiator or a target can be connected to the SCSI bus for the 8-bit SCSI and up to 16 SCSI devices operating as an initiator or a target can be connected to the SCSI bus for the 16-bit SCSI in any combination.
CHAPTER 2 SPECIFICATIONS Hardware Specifications SCSI Function Specifications This chapter describes specifications of the IDD and the functional specifications of the SCSI. Hardware Specifications 2.1.1 Model name and order number Each model has a different recording capacities and interface connector type when shipped. Table 2.1 lists the model name and order number.
2.1.2 Function specifications Table 2.2 shows the function specifications of the IDD. Table 2.2 Function specifications Specification Item MAT3300NC/NP MAT3147NC/NP MAT3073NC/NP Formatted capacity/device (*1) 300.0 GB (*11) 147.0 GB (*11) 73.5 GB (*11) Number of disks Number of heads Number of rotations min (rpm) 10,025 ±...
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The formatted capacity can be changed by changing the logical block length and using spare sector (*1) space. See Chapter 3 for the further information. The formatted capacity listed in the table is an estimate for 512 bytes per sector. The number of user cylinders indicates the max., and includes the alternate cylinder.
2.1.3 Environmental specifications Table 2.3 lists environmental and power requirements. Table 2.3 Environmental/power requirements Specification Item MAT3300NC/NP MAT3147NC/NP MAT3073NC/NP Operating 5 to 55°C Non-operating –40 to 70°C Transport Temperature –40 to 70°C (within a week) (*1) DE surface temperature 5 to 60°C at operating Gradient 15°C/h or less...
At power-off state after installation (*4) Vibration displacement should be less than 2.5 mm. Input voltages are specified at the drive connector side, during drive ready state. (*5) The terminator power pin (SCSI connector) which supplies power to other terminators is not used (*6) (See Section 4.3).
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Failure of the equipment means failure that requires repair, adjustments, or replacement. Mishandling by the operator, failures due to bad environmental conditions, power trouble, host system trouble, cable failures, or other failures not caused by the equipment are not considered. Mean Time to Repair (MTTR) MTTR is the average time taken by a well-trained service mechanic to diagnose and repair a drive malfunction.
SCSI Function Specifications Table 2.4 shows the SCSI functions provided with the IDD. Table 2.4 SCSI function specifications Item Specification Single-ended type HVD type (High Voltage Differential) LVD type (Low Voltage Differential) Electrical requirements Position where the terminating Single-ended type resistor is mounted on the PCA (*1) Position where the terminating...
CHAPTER 3 DATA FORMAT Data Space Logical Data Block Addressing Defect Management This chapter explains data space definition, logical data block addressing, and defect management on the IDD. Data Space The IDD manages the entire data storage area divided into the following three data spaces. User space: Storage area for user data Internal test space: Reserved area for diagnostic purposes System space: Area for exclusive use of IDD itself...
Cylinder – 154 Internal test cylinder Internal test space Cylinder – 147 SA139 Cylinder – 143 System space • Cylinder – 4 Zone Cell Cylinder User Space for Cell 0-0 Spare Sectors per Cell User Space for Cell 1-0 User space Spare Sectors per Cell (Primary Cylinder...
User space The user space is a storage area for user data. The data format on the user space (the length of data block and the number of data blocks) can be specified with the MODE SELECT or MODE SELECT EXTENDED command. The user can also specify the number of logical data blocks to be placed in the user space with the MODE SELECT or MODE SELECT EXTENDED command.
The number of spare sectors per cell can be specified from 0 to 240. The default for the spare sectors number is 240. Cell Note: This drive manages alternate spare areas for each cell, which is a set of cylinders. One cell consists of 29 cylinders.
3.1.3 Track format Physical sector allocation Figure 3.4 shows the allocation of the physical sectors in a track. The length in bytes of each physical sector and the number of sectors per track vary depending on the logical data block length.
Track skew Head Track skew Head skew Head Leading logical sector in head p+1 Figure 3.5 Track skew/head skew The number of physical sectors (track skew factor and head skew factor) corresponding to the skew time varies depending on the logical data block length because the track skew and the head skew are managed for individual sectors.
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Gaps (G1, G2, G3) No pattern is written on the gap field. PLO Sync In this field, pattern X'00' in the specified length in bytes is written. Sync Mark (SM1, SM2) In this field, special pattern in the specified length in bytes is written. This special pattern indicates the beginning of the data field.
3.1.5 Format capacity The size of the usable area for storing user data on the IDD (format capacity) varies according to the logical data block or the size of the spare sector area. Table 3.1 lists examples of the format capacity when the typical logical data block length and the default spare area are used.
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Block address of user space The logical data block address number is consecutively assigned to all of the data blocks in the user space starting with 0 to the first data block. The IDD treats sector 0, track 0, cylinder 0 as the first logical data block. The data block is allocated in ascending order of addresses in the following sequence (refer to Figure 3.5): 1) Logical data blocks are assigned in ascending order of sector number in the same track.
Defect Management 3.3.1 Defect list Information of the defect location on the disk is managed by the defect list. The following are defect lists which the IDD manages. • P list (Primary defect list): This list consists of defect location information available at the disk drive shipment and is recorded in a system space.
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The alternate block allocation is executed by the FORMAT UNIT command, the REASSIGN BLOCKS command, or the automatic alternate block allocation. Refer to OEM Manual–SCSI Logical Specifications–for details of specifications on these commands. The logical data block is allocated to the next physically continued sectors after the above sector slip treatment is made. On the other hand, the logical data block is allocated to spare sectors which are not physically consecutive to the adjacent logical data blocks.
: n represents a logical data block number : Defective sector : Unused spare sector Figure 3.7 Alternate block allocation by FORMAT UNIT command During FORMAT UNIT command, alternate block allocation is conducted in following cases: 1) Unrecovered write offtrack condition during a media write 2) Uncorrectable Data Error during a media read (certification) *1 If above errors are detected during FORMAT UNIT command, the IDD allocates the alternate block(s) to the defective data blocks.
Alternate block allocation by REASSIGN BLOCKS command When the REASSIGN BLOCKS command is specified, the alternate block is allocated to the defective logical data block specified by the initiator by means of alternate sector treatment. The alternate block is allocated to unused spare sectors in the alternate cylinder. Figure 3.8 is examples of the alternate block allocation by the REASSIGN BLOCKS command.
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Automatic alternate block allocation at write operation If AWRE flag in the MODE SELECT parameter permits the automatic alternate block allocation, the IDD executes two kinds of automatic alternate processing during WRITE command processing as described below: Type 1 (Reassignment of Uncorrectable Read Error) 1) Commands to be applied WRITE WRITE EXTEND...
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Sectors to be made AWRE shall be following: the sector where the error occurs and the latter sectors and, the sectors whose data are logically continual and stored in Cache, the sectors which will be processed in this Write command and, the sectors which locate between erroneous Servo 1 and +1 (including Split sector) This function is also applied for the sector that has already been re-assigned.
CHAPTER 4 INSTALLATION REQUIREMENTS Mounting Requirements Power Supply Requirements Connection Requirements This chapter describes the environmental, mounting, power supply, and connection requirements. Mounting Requirements 4.1.1 External dimensions Figures 4.1 and 4.2 show the external dimensions of the IDD and the locations of the holes for the IDD mounting screws.
4.1.2 Mounting The permissible orientations of the IDD are shown in Figure 4.3, and the tolerance of the angle is ±5° from the horizontal plane. (a) Horizontal –1 (b) Horizontal –2 (c) Vertical –1 (d) Vertical –2 (e) Upright mounting –1 (f) Upright mounting –2 Direction of gravity...
Impact caused by the electric driver must be within the device specifications. Must be handled on an anti-static mat. 5.0 or less 5.0 or less Figure 4.4 Mounting frame structure Limitation of side-mounting Mount the IDD using the 4 screw holes at the both ends on the both sides as shown in Figure 4.5. Do not use the center hole by itself.
Limitation of bottom-mounting Use all 4 mounting holes on the bottom face. Environmental temperature Temperature condition at installed in a cabinet is indicated with ambient temperature measured 30 mm from the disk drive. At designing the system cabinet, consider following points. •...
Service clearance area The service clearance area, or the sides which must allow access to the IDD for installation or maintenance, is shown in Figure 4.7. [Surface P'] • Setting terminal (MP model only) • External operator panel connector [Surface R] •...
Power Supply Requirements Allowable input voltage and current The power supply input voltage measured at the power supply connector pin of the IDD (receiving end) must satisfy the requirement given in Subsection 2.1.3. (For other requirements, see Items (4) and (5) below.) Current waveform (reference) Figure 4.8 shows the spin-up current waveform of +12 VDC.
c) In a system which does not use the terminating resistor power supply signal (TERMPWR) on the SCSI bus, the requirements for +5 VDC given in Figure 4.10 must be satisfied between the IDD and the SCSI device with the terminating resistor circuit. SCSI devices with the terminating resistor...
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Sequential starting of spindle motors After power is turned on to the IDD, a large amount of current flows in the +12 VDC line when the spindle motor rotation starts. Therefore, if more than one IDD is used, the spindle motors should be started by the following procedures to prevent overload of the power supply unit.
Figure 4.12 AC noise filter (recommended) Connection Requirements 4.3.1 SCA2 connector type 16-bit SCSI model (NC model) Connectors Figure 4.13 shows the locations of connectors on the SCA2 connector type 16-bit SCSI model (NC model). SCSI connector (CN1) (including power supply) Figure 4.13 NC connectors location C141-E201 4-11...
SCSI connector and power supply connector The connector for the SCSI bus is an unshielded SCA-2 connector conforming to SCSI-3 type which has two 40-pin rows spaced 1.27 mm (0.05 inch) apart. The power connector is included in the SCSI connector. Figure 4.14 shows the SCSI connector.
4.3.2 68 pin connector type 16-bit SCSI model (NP model) Connectors Figures 4.15 show the locations of connectors and terminals on the 68 pin connector type 16-bit SCSI model (NP model). • Power supply connector • SCSI connector • External operator panel connector External operator panel connector (CN2) Power supply...
External operator panel connector Signals a. 16-bit SCSI –ID3, –ID2, –ID1, –ID0: Input signals (CN1-A1, A3, A5, A7 pin and CN2-02, 04, 06, 08 pin) These signals are used for providing switches to set the SCSI ID of the IDD externally. Figure 4.20 shows the electrical requirements.
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b. Fault LED: Output signal (CN1-A2 pin) The IDD indicates that the write-protect status is in effect (CN1-A12 is connected to the GND, or the CN2-9 and CN2-10 are short-circuited.) A signal for driving the LED is output. (IDD) 74LS06 or equivalent CN1-A2 IMPORTANT This signal is temporarily driven at the GND level when the micro...
Figure 4.21 Output signal for external LED e. –WTP: Input signal (CN1-A12 and CN2-9, 10 pin) By connecting the CN1-A12 and CN2-10 pins to the GND, writing operations into the IDD disc media are set to disable. 4-18 C141-E201...
Cable connection requirements The requirements for cable connection between the IDD, host system, and power supply unit are given in Figure 4.22. Recommended components for connection are listed in Table 4.2. External operator panel (example) Figure 4.22 SCSI cables connection C141-E201 4-19...
External operator panel (NP model only) The external operator panel is installed only when required for the system. When connection is not required, leave open the following pins in the external operator panel connector of the IDD : Pins 21, 22 and pins 01 through 08 in CN2 and pins A1 through A12 in CN1. 4.3.4 External operator panel (on NP model drives only) A recommended circuit of the external operator panel is shown in Figure 4.23.
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IMPORTANT Do not connect the external LED to both CN1 and CN2. Connect it to either of them. 4-22 C141-E201...
CHAPTER 5 INSTALLATION Notes on Handling Drives Connections Setting Terminals Mounting Drives Connecting Cables Confirming Operations after Installation and Preparation for Use Dismounting Drives Spare Disk Drive This chapter describes the notes on handling drives, connections, setting switches and plugs, mounting drives, connecting cables, confirming drive operations after installation and preparation for use, and dismounting drives.
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Unpackaging a) Use a flat work area. Check that the "This Side Up" sign side is up. Handle the package on soft material such as a rubber mat, not on hard material such as a wooden desk. b) Be careful not to give excess pressure to the internal unit when removing cushions. c) Be careful not to give excess pressure to the PCAs and interface connector when removing the drive from the Fcell.
Connections Figure 5.1 shows examples of connection modes between the host system and the IDD. For the 16- bit SCSI, up to 16 devices including the host adapter, IDD, and other SCSI devices can be connected to the SCSI bus in arbitrary combinations. Install a terminating resistor on the SCSI device connected to both ends of the SCSI cable.
Connecting more than one IDD (single host) Figure 5.1 SCSI bus connections (1 of 2) Connecting more than one IDD (multi-host) : SCSI terminator Figure 5.1 SCSI bus connections (2 of 2) C141-E201...
Setting Terminals A user sets up the following terminals and SCSI terminating resistor before installing the IDD in the system as required. • Setting terminal: CN1 (NC model), CN2 (NP model) Figure 5.2 shows the location of setting terminal (NP model only. For NC model, see Figure 4.13 because the setting terminal is included in SCSI connector CN1.).
Terminator power supply: Supply (LED signal) (IDD Reset signal) N.C. Force Single Ended: LVD mode Force Narrow: 16-bit SCSI Motor start mode Write protect: enabled SCSI ID #15 Figure 5.3 CN2 setting terminal (on NP models only) 5.3.1 SCSI ID setting Table 5.1 shows the SCSI ID setting.
Table 5.1 SCSI ID setting NC model (CN1) NP model (CN2) SCSI Open Open Open Open Open Open Open Open Short Open Open Open Short Open Open Open Open Short Open Open Open Short Open Open Short Short Open Open Short Short Open...
5.3.2 Each mode setting Setting terminator power supply Refer to Table 5.2 for controlling the supply of power from the drive to the SCSI terminator power source (TERMPOW). For information on NP model, refer to Figures 5.2 and 5.3. Table 5.2 Setting SCSI terminator power supply (NP model) Supply on/off of SCSI terminator power from CN2 23-24...
Write protect When the write protect function is enabled on NP model, writing to the disk medium is disabled. Table 5.4 Write protect setting (NP model) Write protect CN2 9-10 Write operation is enabled. Open (*1) Write operation is disable. Short *1.
5.3.3 Mode settings In addition to the previously described settings using setting terminals, the IDD is provided with several mode settings. The mode settings are enabled by specifying the CHANGE DEFINITION command. Table 5.7 lists the mode settings and their settings at factory shipment. Refer to Section 3.1.4 of the SCSI Logical Interface Specifications for details of the command.
Mounting Drives 5.4.1 Check before mounting Reconfirm if the setting terminals are set correctly according to Table 5.8 before mounting the NP model drives in the system cabinet. For setting terminals location, see Section 5.3. The NC model drives do not require the following check. Table 5.8 Setting check list (NP model only) Setting...
Connecting Cables Connect the IDD and system with the following cables. See Section 4.3 for further details of the requirements for IDD connector positions and connecting cables. Power cable SCSI cable External operator panel cable (if required for NP model) The general procedures and notes on connecting cables are described below.
Confirming Operations after Installation and Preparation for Use 5.6.1 Confirming initial operations This section describes the operation check procedures after power is turned on. Since the initial operation of the IDD depends on the setting of the motor start mode, check the initial operation by either of the following procedures.
d) If an error is detected in initial self-diagnosis the LED blinks. In this case, it is recommended to issue the REQUEST SENSE command from the initiator (host system) to obtain information (sense data) for error analysis. IMPORTANT The LED lights during the IDD is executing a command. However, in same commands, the lighting time is only an instant.
Checking at abnormal end a) When sense data can be obtained with the REQUEST SENSE command, analyze the sense data and retry recovery for a recoverable error. Refer to Chapter 5 of SCSI Logical Interface Specifications for further details. b) Check the following items for the SCSI cable connection: All connectors including other SCSI devices are connected correctly.
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b. Format parameter (page code = 3) Specify the number of spare sectors for each cell in the "alternate sectors/zone" field. It is recommended not to specify values smaller than the IDD default value in this field. FORMAT UNIT command Initialize all recording surface of the disk with the FORMAT UNIT command.
5.6.4 Setting parameters The user can specify the optimal operation mode for the user system environments by setting the following parameters with the MODE SELECT or MODE SELECT EXTENDED command: Error recovery parameter Disconnection/reconnection parameter Caching parameter Control mode parameter With the MODE SELECT or MODE SELECT EXTENDED command, specify 1 for the "SP"...
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The saved value of the MODE SELECT parameter is assumed as the initial value of each parameter after the power-on, the RESET condition, or the BUS DEVICE RESET message. The INIT can change the parameter value temporary (actively) at any timing by issuing the MODE SELECT or MODE SELECT EXTENDED command with specifying "0"...
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Notes: The user can arbitrarily specify the following parameters according to the system requirements: ARRE AWRE The user also can arbitrarily specify parameters other than the above. However, it is recommended to use the default setting in normal operations. Disconnection/reconnection parameters (page code = 2) The following parameters are used to optimize the start timing of reconnection processing to transfer data on the SCSI bus at a read (READ or READ EXTENDED command) or write operation (WRITE, WRITE EXTENDED, or WRITE AND VERIFY command) of the disk.
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Caching parameters The following parameters are used to optimize IDD Read-Ahead caching operations under the system environments. Refer to Chapter 2 of SCSI Logical Interface Specifications for further details. Parameter Default value • IC: Initiator control 0 (Drive-specific control (page cache)) •...
a. Control mode parameters Parameter Default value • Queue algorithm modifier 0 (Execution sequence of read/write commands is optimized.) • QErr: Resume or abort remaining suspended 0 (command is commands after sense pending state resumed) • DQue: Disabling tagged command queuing 0 (enabled) Dismounting Drives Since dismounting the drive to check the setting terminals, change the setting, or change the drive...
CHAPTER 6 DIAGNOSTICS AND MAINTENANCE Diagnostics Maintenance Information Operation Check Troubleshooting Procedures This chapter describes diagnostics and maintenance information. Diagnostics 6.1.1 Self-diagnostics The IDD has the following self-diagnostic function. This function checks the basic operations of the IDD. Initial self-diagnostics Online self-diagnostics (SEND DIAGNOSTIC command) Table 6.1 lists the contents of the tests performed with the self-diagnostics.
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Brief test contents of self-diagnostics are as follows. a. Hardware function test This test checks the basic operation of the controller section, and contains following test. RAM (microcode is stored) Peripheral circuits of microprocessor (MPU) Memory (RAM) Data buffer b. Seek test This test checks the positioning operation of the disk drive using several seek modes (2 points seek, 1 position sequential seek, etc.).
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The IDD does not reply to the SCSI bus for up to 2 seconds after the initial self-diagnostics is started. After that, the IDD can accept the I/O operation request correctly, but the received command, except the executable commands under the not ready state (such as INQUIRY, START/STOP UNIT), is terminated with the CHECK CONDITION status (NOT READY [=2]/logical unit is in process of becoming ready [=04-01] or logical unit not ready, initializing command required [=04-02]) during the interval from the spindle motor becomes stable to the IDD...
When an error is detected in the self-diagnostics, the IDD terminates the SEND DIAGNOSTIC command with the CHECK CONDITION status. The INIT should issue the REQUEST SENSE command when the CHECK CONDITION status is posted. The sense data collected by the REQUEST SENSE command indicates the detail information of the error detected in the self-diagnostics.
Interface (SCSI bus) test The operations of the SCSI bus and data buffer on the IDD are checked with the WRITE BUFFER and READ BUFFER commands. Basic operation test The basic operations of the IDD are checked by executing self-diagnosis with the SEND DIAGNOSTIC command (see Subsection 6.1.1).
CAUTION Always ground yourself with a wrist strap connected to ground before handling. ESD (Electrostatics Discharge) may cause the damage to the device. To prevent electrical damage to the disk drive, turn the power off before connecting or disconnecting a cable, connector, or plug. Do not remove a PCA.
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The PCA cannot be replaced in the field. The DE cannot be replaced in the field. Service system and repairs Fujitsu has the service system and repair facility for the disk drive. Contact Fujitsu representative to submit information for replacing or repairing the disk drive. Generally, the following...
Replacement is usually done by the user, retail dealer, distributor, or OEM engineer. Factory maintenance (parts replacement) This replacement can only be done by Fujitsu. Replacement includes maintenance training and OEM engineer support. OEM engineers usually support retail dealers and distributors.
6.2.4 Revision numbers The revision number of the disk drive is represented with a letter and a number indicated on the revision label attached to the DE. Figure 6.1 shows the revision label format. Figure 6.1 Revision label Indicating revision number at factory shipment When the disk drive is shipped from the factory, the revision number is indicated by deleting numbers in the corresponding letter line up to the corresponding number with = (see Figure 6.2).
IMPORTANT When the revision number is changed after the drive is shipped from the factory, Fujitsu issues "Engineering Change Request/Notice" in which the new revision number is indicated. When the user changes the revision number, the user should update the revision label as described in item (2) after applying the modification.
Start Start self-test by turning the power on Check host system Test results OK? (Table 6.2) Analyze system-related Host system Execute an operation error normal? test using a host computer or test equipment Replaced or repair disk drive Test results OK? Disk drive normal? Continue operation...
Operation Check 6.3.1 Initial seek operation check If an error is detected during initialization by the initial seek operation check routine at power-on, the LED on the front panel blinks. The spindle motor of the disk drive then stops, and the disk drive is unusable.
Troubleshooting Procedures 6.4.1 Outline of troubleshooting procedures This section explains the troubleshooting procedures for disk drive errors. Depending on the maintenance level, analyze the error to detect a possibly faulty part (disk drive, or disk drive part). Full-scale troubleshooting is usually required if the error cause is not known. If the error cause is clear (e.g., abnormal noise in disk enclosure or burning of a PCA), troubleshooting is straightforward.
Table 6.2 System-level field troubleshooting Item Recommended work DC power cable Check that the power cable is correctly connected to the disk drive and power supply unit. DC power level Check that the DC voltage is within the specified range (±5%). Check that the +5 VDC value (pins 3 and 4 of the power connector) is 4.75 to 5.25 VDC.
6.4.3 Troubleshooting at the repair site For maintenance at this level, we recommend additional testing of the disk drive and signal checking. The sense data posted from the IDD helps with troubleshooting. This sense data makes the error type clear (functional, mechanical, or electrical error). Chapter 7 error analysis by sense data, and gives supplementary information on finding the error cause (faulty part).
6.4.4 Troubleshooting with parts replacement in the factory This manual does not cover troubleshooting at the factory level. 6.4.5 Finding possibly faulty parts Finding possibly faulty parts in the field was explained in Subsection 6.4.2. This manual does not cover finding possibly faulty parts at the factory level. 6-16 C141-E201...
CHAPTER 7 ERROR ANALYSIS Error Analysis Information Collection Sense Data Analysis This chapter explains in detail how sense data collected from a disk drive is used for troubleshooting. Sense data reflects an error in the disk drive, and helps with troubleshooting. A sense key, additional sense code, and additional sense code qualifier, taken from various sense data are repeated.
Bit 7 Byte 0 Valid X‘70’ or X‘71’ (error code) X‘00’ Sense key [MSB] Information [LSB] X‘28’ (additional sense data length) Basic [MSB] information Command-specific information [LSB] Additional sense code Additional sense code qualifier X‘00’ SKSV Sense key-specific information SCSI ID CDB operation code Additional information...
Sense Data Analysis 7.2.1 Error information indicated with sense data Subsection 7.2.2 onwards explain troubleshooting using sense data. Table 7.1 lists the definition of sense data. For details of sense data, refer to the SCSI Logical Interface Specifications. Table 7.1 Definition of sense data Sense data Sense...
7.2.2 Sense data (3-0C-03), (4-40-xx), and (4-C4-xx) Sense data (3-0C-03), (4-40-xx), and (4-C4-xx) indicate one of the following: A target sector could not be detected using the sector counter. A seek process overran the specified time. A write to a disk terminated abnormally. An error occurred in power-on self-diagnosis.
APPENDIX A SETTING TERMINALS Setting Terminals (on NP model only) This appendix describes setting terminals. C141-E201...
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Setting Terminals (on NP model only) Table A.1 CN2 setting terminal (on NP model drives only) Pins Setting item Setting contents 1 - 2 3 - 4 5 - 6 7 - 8 9 - 10 SCSI ID Open Open Open (Open) SCSI ID #0 (Common to 8-bit and 16-bit SCSI)
APPENDIX B CONNECTOR SIGNAL ALLOCATION SCSI Connector Signal Allocation: SCA2 type LVD 16-bit SCSI SCSI Connector Signal Allocation: 68 pin type LVD 16-bit SCSI This appendix describes the connector signal allocation. C141-E201...
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