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5 Warranty
5.1 Warranty and repair terms
Please contact your dealer or the service centre in case of a claim
under the warranty. If you have to return the unit, please enclose
a copy of your receipt and state what the defect is.
The following warranty terms apply:
1. The warranty period for MEDISANA products is three years from
date of purchase. In case of a warranty claim, the date of purcha-
se has to be proven by means of the sales receipt or invoice.
2. Defects in material or workmanship will be removed free of
charge within the warranty period.
3. Repairs under warranty do not extend the warranty period
either for the unit or for the replacement parts.
4. The following is excluded under the warranty:
a. All damage which has arisen due to improper treatment, e.g.
nonobservance of the user instructions.
b. All damage which is due to repairs or tampering by the
customer or unauthorised third parties.
c. Damage which has arisen during transport from the manu-
facturer to the consumer or during transport to the service
centre.
d. Accessories which are subject to normal wear and tear.
5. Liability for direct or indirect consequential losses caused by
the unit are excluded even if the damage to the unit is
accepted as a warranty claim.
MEDISANA GmbH
Jagenbergstraße 19
41468 NEUSS
Germany
16
REP
Medisana authorized representative
in Malaysia:
Zuellig Pharma Sdn Bhd, No.15,
Persiaran Pasak Bumi, Seksyen U8,
Perindustrian Bukit Jelutong,
40150 Shah Alam, Selangor, Malaysia
Tel: +603 5566 2288
48618 (76140) 06/2019 Ver. 1.2
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