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Troubleshooting
• Your new product may be bigger than the
previous one. Larger refrigerators operate for
a longer period of time.
• The room temperature may be high. >>> It
is normal that the product operates for longer
periods in hot environments.
• The refrigerator may have just been plugged
in or loaded with food. >>>It takes the
product longer to reach the set temperature
when it has just been plugged in or loaded
with food. This is normal.
• Large amounts of hot food may have been
placed into the refrigerator recently. >>>Do
not place hot foods into the refrigerator.
• The doors may have been opened frequently
or left ajar for a long time. >>>The warm
air that enters the refrigerator causes it to
operate for a longer period of time. Do not
open the doors frequently.
• Freezer or fridge compartment door may
have been left ajar. >>> Check if the doors
are closed completely.
• The appliance may be set to a very low
temperature. >>> Set the refrigerator
temperature to a warmer degree and wait
until the product reaches this temperature.
• Door seal of the fridge or freezer
compartment may be soiled, worn out,
broken or not properly seated. >>> Clean
or replace the seal. Damaged/broken seal
causes the refrigerator to run for a longer
period of time to maintain the current
temperature.
Fridge temperature is adequate but the
freezer temperature is very low.
• The freezer compartment temperature may
be set to a very low value. >>> Set the
freezer compartment temperature to a higher
value and check.
Freezer temperature is adequate but the
fridge temperature is very low.
• The fridge temperature is adjusted to a very
low value. >>> Adjust the fridge temperature
to a higher value and check.
Food kept in the fridge compartment
drawers is frozen.
Refrigerator / User Guide
• The fridge compartment temperature may be
set to a very high value. >>> Set the fridge
compartment temperature to a lower value
and check.
Temperature in the fridge or freezer is very
high.
• The fridge compartment temperature may
be set to a very high value. >>> Fridge
compartment temperature setting has an
effect on the temperature of the freezer.
Change the temperature of the fridge or
freezer compartment until the fridge or
freezer compartment temperature reaches an
adequate level.
• The doors may have been opened frequently
or left ajar for a long time. >>>Do not open
the doors frequently.
• The door may have been left ajar. >>>Close
the door completely.
• The refrigerator may have been just plugged
in or loaded with food. >>>This is normal.
It takes the product longer to reach the set
temperature when it has just been plugged in
or loaded with food.
• Large amounts of hot food may have been
placed into the refrigerator recently. >>>Do
not place hot foods into the refrigerator.
Vibration or noise.
• The floor may not be stable or level. >>>If
the refrigerator shakes when moved slightly,
adjust the feed to balance it. Make sure that
the floor is level and capable of carrying the
refrigerator.
• Objects placed onto the refrigerator may
cause noise. >>>Remove the objects on the
refrigerator.
There are noises coming from the
refrigerator like liquid spilling or spraying.
• Liquid and gas flows occur in accordance
with the operating principles of the
refrigerator. >>>This is normal and not a
fault.
Whistle is heard from the refrigerator.
• There are fans that are used to cool the
refrigerator. This is normal and not a fault.
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