Ideal Heating VOGUE MAX COMBI 32IE Installation & Servicing
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Ideal Heating VOGUE MAX COMBI 32IE Installation & Servicing

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INSTALLATION
& SERVICING
When replacing any part on this appliance, use only spare parts that you can be assured conform to the safety and performance
specification that we require. Do not use reconditioned or copy parts that have not been clearly authorised by Ideal Heating.
For the very latest copy of literature for specification and maintenance practices visit our website idealheating.com
where you can download the relevant information in PDF format.
December 2022
UIN 223444 A05
VOGUE MAX COMBI
26IE 32IE 40IE

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Summary of Contents for Ideal Heating VOGUE MAX COMBI 32IE

  • Page 1 When replacing any part on this appliance, use only spare parts that you can be assured conform to the safety and performance specification that we require. Do not use reconditioned or copy parts that have not been clearly authorised by Ideal Heating.
  • Page 2 ERP DATA MODEL SYMBOL UNITS 26 IE 32 IE 40 IE Condensing Boiler Low Temperature Boiler B1 Boiler Cogeneration Space Heater Equipped with a Supplementary Heater Combination Heater Nominal Heat Output for Space Heating Full Load Part Load 10.4 Auxiliary Electricity Consumption Full Load 0.047 0.063...
  • Page 3 PRODUCT FICHE VOGUE MAX COMBI IE BOILER Ideal Heating ERP DATA SYMBOL UNITS MODEL 26 IE 32 IE 40 IE Condensing boiler Seasonal Space heating efficiency class Rated heat output ƞ Seasonal space heating energy efficiency Annual energy consumption Sound power level, indoors...
  • Page 4 Installation and Servicing...
  • Page 5 Relevant Installation changes implemented in this book from Mod Level ......A04 (Aug 21) to A05 (Dec 22) Page 2 - Change figure of Qelec from 0.151 to 0.193 Ideal Heating reserve the right to vary specification without notice Installation and Servicing...
  • Page 6 Installation and Servicing...

  • Page 7: Table Of Contents

    CONTENTS INTRODUCTION ............10 SERVICING ............... 48 Introduction ..............10 Servicing Schedule ........... .48 Operation ..............10 Boiler Front Panel Removal / Replacement ....49 Safe Handling .............10 Lowering the Controls Panel ........49 Optional Extra Kits ............ .11 Fan &...
  • Page 8 SECTION 1 - GENERAL Table 1 - General Data 26 IE 32 IE 40 IE Gas supply 2H - G20 - 20mbar 3P-G31-37mbar Gas Supply Connection 22mm copper compression Injector Size 4.30 4.40 5.15 Inlet Connection Domestic Hot Water 15mm copper compression Outlet Connection Domestic Hot Water 15mm copper compression...
  • Page 9 SECTION 1 - GENERAL VOGUE MAX COMBI IE Natural Gas only Boiler size G.C. Appliance No. (Benchmark No.) 26 IE 47-349-84 32 IE 47-349-85 40 IE 47-349-86 Destination Country: GB, IE For GB, to comply with Building Regulations Part L1 (Part 6 in Scotland) the boiler should be fitted in accordance with the manufacturer’s instructions.

  • Page 10: Introduction

    SECTION 1 - GENERAL 1.1 INTRODUCTION 1.2 OPERATION With no demand for CH, the boiler fires only when DHW is drawn The Vogue Max Combi IE range of boilers are wall mounted, full sequence, automatic spark ignition, low water content, fanned off, or periodically for a few seconds without any DHW draw-off, in flue, high efficiency, condensing, combination gas boilers.

  • Page 11: Optional Extra Kits

    Installation and Servicing Instructions or as otherwise recommended by Ideal Heating in writing. If in doubt please enquire. Any direct connection of a control device not approved by Ideal Heating could invalidate the certification and the normal appliance warranty.

  • Page 12: Location Of Boiler

    SECTION 1 - GENERAL 1.8 GAS SUPPLY 1.7 LOCATION OF BOILER The local gas supplier should be consulted, at the installation The boiler must be installed on a flat and vertical internal wall, planning stage, in order to establish the availability of an adequate capable of adequately supporting the weight of the boiler and any supply of gas.

  • Page 13: Terminal

    SECTION 1 - GENERAL 4. Where the lowest part of the terminal is fitted less than 2m 1.10 TERMINAL above a balcony, above ground or above a flat roof to which The terminal assembly can be adapted to accommodate various people have access then the terminal MUST be protected by wall thicknesses.

  • Page 14: Boiler Dimensions, Services & Clearances

    SECTION 1 - GENERAL 1.16 BOILER DIMENSIONS, SERVICES & CLEARANCES all dimensions in mm The boiler connections are made on the boiler connection tails. Refer to Section 2.15. wall thicknesses do not exceed 600mm. Where the space The following minimum clearances must be maintained for into which the boiler is going to be installed is less than the length of flue required the flue must be fitted from the operation and servicing.

  • Page 15: System Requirements

    SECTION 1 - GENERAL 1.17 SYSTEM REQUIREMENTS - Central Heating Notes Pressure relief valve setting bar a. The method of filling, refilling, topping up or flushing sealed Vessel charge pressure 0.5 to 0.75 primary hot water circuits from the mains via a temporary hose System pre-charge pressure bar connection is only allowed if acceptable to the local water None...

  • Page 16: System Balancing

    Ideal Heating recommend Water Treatment in pH Value accordance with the Benchmark Guidance Notes on Ideal Heating recommend the use of Fernox Quantomat, Sentinel Combiguard Water Treatment in Central Heating Systems. and Calmag CalPhos I scale reducing devices or Scalemaster Inline...

  • Page 17: Installation

    SECTION 2 - INSTALLATION 2.1 BOILER ASSEMBLY - Exploded View Note that item numbers are linked to the spares list 307 Electrode Detection 209 Gasket - Fan/Venturi 104 CH Return Valve 118 Expansion Vessel 308 Ignitor Unit 210 Fan Adaptor 105 CH Flow Valve 119 Return Group Manifold 211 Venturi Deflector...

  • Page 18: Unpacking

    SECTION 2 - INSTALLATION 2.2 UNPACKING The boiler is supplied fully assembled in Pack A. A telescopic or non-telescopic flue assembly for rear or side flue outlet, in Pack B is supplied as a separate order. Unpack and check the contents. Pack A Contents Boiler Hardware Pack Box...

  • Page 19: Front Panel Removal

    SECTION 2 - INSTALLATION UNPACKING CONT’D Note. This flue system incorporates a removable flue outlet nose that utilises a push fit location system. This enables the installation of deflector, high level or balcony outlet flue kits without the removal of the whole ‘B’ pack terminal. The appliance must not be operated without the desired outlet nose correctly fitted in place.

  • Page 20: Wall Mounting Template

    SECTION 2 - INSTALLATION 2.4 WALL MOUNTING TEMPLATE Extended centre line 131(or 176) The wall mounting template is located on the internal protective packaging. The template shows the position of the fixing and rear V - See Diagram Below flue centre holes for a standard installation Care MUST be taken to ensure the correct holes are drilled.

  • Page 21: Determining The Flue Length & Flue Packs Req'd

    SECTION 2 - INSTALLATION 2.8 DETERMINING THE FLUE LENGTH AND FLUE PACKS REQUIRED IMPORTANT. The boiler must be installed in a vertical position in accordance to the installation instructions. FLUE KITS Telescopic Flue‘B’ Pack - contains: Flue turret, telescopic flue incorporating a terminal, rubber wall seal and instructions Horizontal Flue Terminal (600mm long) ‘B’...
  • Page 22 SECTION 2 - INSTALLATION DETERMINING THE FLUE LENGTH AND FLUE PACKS REQUIRED, CONT’D FIGURE 1 Edge of turret Edge of turret Edge of turret to outside face of wall plus to outside face of wall plus to outside face of wall plus 44mm = ue length 44mm = ue length 44mm = ue length...

  • Page 23: Cutting & Setting The Flue Length

    SECTION 2 - INSTALLATION 2.9 CUTTING & SETTING THE FLUE LENGTH TELESCOPIC FLUES TELESCOPIC FLUE B PACK SHOULD ONLY BE ADJUSTED FOR USE WITHIN ITS SPECIFIED RANGE AND MUST NOT BE CUT HORIZONTAL FLUE TERMINAL (1000MM LONG) B PACK (TELESCOPIC) MUST ONLY BE CUT IF REQUIRED FLUE LENGTHS ARE BETWEEN 602 &...

  • Page 24: Installing The Flue

    SECTION 2 - INSTALLATION 2.10 INSTALLING THE FLUE FITTING FLUE THROUGH THE WALL 1. Measure wall thickness and add 14mm. 2. Measure from the outer terminal lip towards outer flue, place a small location mark at the dimension acquired at point 1. 3.

  • Page 25: Condensate Drain

    SECTION 2 - INSTALLATION 2.11 CONDENSATE DRAIN Condensate Pump Where gravity discharge to an internal termination is not physically possible or where very long internal pipe runs would be required Condensate Drain to reach a suitable discharge point, a condensate pump of a specification recommended by the boiler or pump manufacturer Condensate Drain...
  • Page 26 SECTION 2 - INSTALLATION CONDENSATE DRAIN - CONT’D..Figure 3 - Connection of a Condensate Pump Typical Figure 4 - Connection of condensate Drainage Pipe to Method (see manufacturer’s detailed instructions) External Soil & Vent Stack Boiler Water/weather Visible air break with 75mm proof insulation Boiler...

  • Page 27: Fitting The Optional Roof Flue Kit (Flat Or Pitched)

    SECTION 2 - INSTALLATION 2.12 FITTING THE OPTIONAL ROOF FLUE KIT (Flat or Pitched) Note. A flat or pitched roof flashing plate (not supplied) is required before proceeding with the installation of this kit. This kit is suitable for both flat and pitched roof terminations, using a concentric flue to run vertically from the top of the boiler and terminating above roof level.

  • Page 28: Flue Terminal Position

    SECTION 2 - INSTALLATION 2.13 FLUE TERMINAL POSITION The terminal should be positioned so that products of combustion can safely disperse at all times. Pluming may occur at the termination so, where possible, terminal positions where this could cause a nuisance 3 0 0 m m should be avoided.

  • Page 29: Assembling The Roof Flue Kit

    SECTION 2 - INSTALLATION 2.14 ASSEMBLING THE ROOF FLUE KIT Determine the correct height that the flue should terminate above the roof. If after calculating or measuring the overall flue height from the top of the boiler, it is necessary to cut both pipes of assembly A, then ensure they are cut equally leaving the inner flue tube longer than the outer air tube as supplied.

  • Page 30: Connections & Filling

    SECTION 2 - INSTALLATION 2.15 CONNECTIONS & FILLING NOTES. Ensure all boss blanking plugs are removed before connecting hardware. Each Note. The domestic hot water flow rate is valve must be fitted to the correct boss as shown in the picture. automatically regulated to a maximum: 26 = 10.7 l/m (2.2 gpm) Ensure each union is fitted with fibre seals provided.
  • Page 31 SECTION 2 - INSTALLATION CONNECTIONS & FILLING - CONT..FILLING IMPORTANT - when filling: When filling there may be a slight water leak from the air vent therefore electrical connections should be protected. Ensure filling loop is connected and all washers in place. Filling Ensure filling loop is connected and all washers in place.

  • Page 32: Electrical Connections

    SECTION 2 - INSTALLATION 2.16 ELECTRICAL CONNECTIONS Wiring should be 3 core PVC insulated cable, not less than WARNING. This appliance MUST be earthed. 0.75mm (24 x 0.2mm), and to BS 6500 Table 16. For IE A mains supply of 230Vac ~ 50 Hz is required. reference should be made to the current ETCI rules for electrical installations.

  • Page 33: Optional System Controls Kits

    SECTION 2 - INSTALLATION 2.18 OPTIONAL SYSTEM CONTROLS KITS Ideal offers the following kits:- (see individual kits for installation instructions) Mechanical Timer (24 hr): 24 hour mechanical CH timer fits into the control box of the boiler. This can be fitted in conjunction with a Room Thermostat.

  • Page 34: External Wiring

    SECTION 2 - INSTALLATION 2.20 EXTERNAL WIRING Optional External Controls – Extra Low External Controls – 230V 50Hz Frost Protection Voltage Wiring a 230V 50Hz Room Thermostat, If parts of the pipework run outside the DIAGRAM A: DIAGRAM B: house or if the boiler will be left off for more Diagram A (with optional timer, Diagram Wiring OpenTherm Room Control or other Programmable Room Stat or...

  • Page 35: Wiring Diagram

    SECTION 2 - INSTALLATION 2.22 WIRING DIAGRAM Installation and Servicing...

  • Page 36: Commissioning And Testing

    SECTION 2 - INSTALLATION 2.23 COMMISSIONING AND TESTING A. Electrical Installation B. Gas Installation 1. Checks to ensure electrical safety should be carried out by a 1. The whole of the gas installation, including the meter, competent person. should be inspected and tested for tightness and purged in accordance with the recommendations of BS.

  • Page 37: Initial Lighting

    SECTION 2 - INSTALLATION 2.24 INITIAL LIGHTING Legend A. Boiler Status B. Burner on Indication C. Hot keys READY D. CH Temperature Control 60°C E. DHW Temperature Control and TIMER OR ROOM THERMOSTAT OFF Boiler Off Switch F. Pressure Gauge MENU G.

  • Page 38: Check Ch & Dhw Operation

    SECTION 2 - INSTALLATION 2.25 CHECK CH & DHW OPERATION CENTRAL HEATING DOMESTIC HOT WATER When the burner is established the following screen will be Fully open a DHW tap. The boiler will continue to run and displayed. the following screen will be displayed. READY READY 80°C...

  • Page 39: Display Functions In Normal Operation

    SECTION 2 - INSTALLATION 2.26 DISPLAY FUNCTIONS IN NORMAL OPERATION Boiler Switched Off: DHW Demand On, CH Demand On DHW Knob in Off Position 60°C HOT WATER PRIORITY MENU MENU Pre-heat Demand On DHW Demand Off: (CH Knob in Off Position) READY PREHEAT ACTIVE...

  • Page 40: Changing Settings

    SECTION 2 - INSTALLATION 2.27 CHANGING SETTINGS To change the DHW Temperature Set To disable DHW and CH: Point Rotate the DHW Temperature Knob fully Rotate the DHW Temperature Control anti-clockwise, the screen below will be Knob, the screen below will be shown shown (frost protection still active) SELECT HOT WATER TEMPERATURE...

  • Page 41: Menu Operation

    SECTION 2 - INSTALLATION 2.28 MENU OPERATION EFFICIENCY LEVEL PRE-HEAT INSTALLERS DETAILS To view the efficiency level of the boiler The service required message which If pre-heat is switched on then the boiler will periodically fire the burner thereby is displayed after 12 months can be press MENU and the following screen will customised to show the installer’s telephone be displayed.
  • Page 42 SECTION 2 - INSTALLATION MENU OPERATION - CONT’D RESET SERVICE INTERVAL FAULT HISTORY FAULT HELP If the boiler has not been serviced within To view the Fault History of the boiler This feature provides a list of potential the last 12 months then a message will press MENU and the following screen will corrective actions at an installer level be displayed indicating this.
  • Page 43 SECTION 2 - INSTALLATION MENU OPERATION - CONT’D PUMP / FAN / VALVES VENT SYSTEM SENSOR READINGS The Vent System feature aids removal of To view the current Water Pressure, To view the current status of the Pump, air from the heat exchanger. The pump Switched Live Status, DHW Flow Rate, Diverter Valve, Fan, Spark Generator and will be switched on for 50s and then off...
  • Page 44 SECTION 2 - INSTALLATION MENU OPERATION - CONT’D MAXIMUM FLOW TEMPERATURE SERVICE MODE MINIMUM RATE SERVICE MODE MAXIMUM CH RATE It is possible to limit the maximum flow This feature will run the burner at This feature will run the burner at temperature that can be set from the minimum rate.
  • Page 45 SECTION 2 - INSTALLATION MENU OPERATION - CONT’D SERVICE MODE MAXIMUM DHW RATE PUMP MODULATION OUTSIDE SENSOR SLOPE This feature is only accessible if an This feature will run the burner at The boiler is factory set for pump Outside Sensor has been fitted to the maximum DHW rate with the diverter modulation to occur.

  • Page 46: General Checks

    SECTION 2 - INSTALLATION MENU OPERATION - CONT’D PLOT GRAPHS 3 WAY VALVE MID POSITION Press SELECT and the following screen To plot graphs of Water Pressure, This feature will enable the 3 way valve will be displayed. Switch Live, DHW Flow Rate, DHW to move to midposition to allow diverter Temperature, Flow/Return Temperature, valve removal.

  • Page 47: Handing Over

    SECTION 2 - INSTALLATION 2.30 HANDING OVER After completing the installation and commissioning of the system the installer should hand over to the householder by the following actions: 1. Make the householder aware that the user instructions 8. Loss of system water pressure. are located in the pocket in the drop down door and Explain that the dial at the front RHS of the boiler indicates the explain his/her responsibilities under the relevant national...

  • Page 48: Servicing

    SECTION 3 - SERVICING 3.1 SERVICING SCHEDULE For the very latest copy of literature for specification & maintenance practices, visit our website idealheating.com, where you will be able to download the relevant information. WARNING. Always turn OFF the gas supply at the gas service cock, and switch OFF and disconnect the electricity supply to the appliance before servicing.

  • Page 49: Boiler Front Panel Removal / Replacement

    SECTION 3 - SERVICING 3.2 BOILER FRONT PANEL REMOVAL / REPLACEMENT REMOVAL 1. Loosen the 2 screws retaining the front panel at the bottom. 2. Release catches at underside of the front panel by pulling downwards. 3a. Pull the underside of the front panel forward then lift upwards to remove.

  • Page 50: Fan & Venturi Assembly Removal & Cleaning

    SECTION 3 - SERVICING 3.4 FAN AND VENTURI ASSEMBLY REMOVAL AND CLEANING 1. Refer to Sections 3.2 & 3.3. 2. Remove the ignition, detection and earth leads. 3. Remove the 2 clips securing the gas inlet pipe and remove the pipe. 4.

  • Page 51: Burner Removal & Cleaning

    SECTION 3 - SERVICING 3.6 BURNER REMOVAL AND CLEANING 1. Refer to Sections 3.2 & 3.3 2. To remove Fan, Burner and Venturi Assembly refer to Section 3.4. 3. Remove the assembly from the heat exchanger. 4. Brush off any deposits with a SOFT brush. 5a.

  • Page 52: Cleaning The Heat Exchanger

    SECTION 3 - SERVICING 3.8 CLEANING THE HEAT EXCHANGER Refer to Sections 3.2 & 3.3. Remove Fan, Burner and Venturi Assembly. Refer to Section 3.4. Once the front of the heat exchanger is open, the heat exchanger may be cleaned with a hand brush and vacuum cleaner to remove any debris.

  • Page 53: Replacement Of Components

    SECTION 3 - SERVICING 3.10 REPLACEMENT OF COMPONENTS When replacing ANY component: IMPORTANT. Ensure all gas valve connections are gas tight with a 1. Isolate the electrical supply gas soundness check up to the gas control valve. 2. Isolate the water connections When work is complete, the front panel must be correctly refitted - ensuring that a good seal is made.

  • Page 54: Burner Injector Replacement

    SECTION 3 - SERVICING 3.12 BURNER INJECTOR REPLACEMENT 1. Refer to Sections 3.2 to 3.4. 2. Remove the 2 clips securing the gas inlet pipe and remove the pipe. 3. Carefully ease the injector out of the gas valve. 4. Replace injector ‘O’ ring. 5.

  • Page 55: Ignition Electrode Replacement

    SECTION 3 - SERVICING 3.15 IGNITION ELECTRODE REPLACEMENT 3 &6 1. Refer to Sections 3.2 & 3.3. 4.5±0.5 2. Disconnect the ignition lead and the earth connection. 3. Release the 2 securing screws and carefully withdraw the probe. 4. Check the gap on the replacement ignition electrode is 4.5 ±...

  • Page 56: Spark Generator Replacement

    SECTION 3 - SERVICING 3.17 SPARK GENERATOR REPLACEMENT Refer to Sections 3.2 & 3.3. Disconnect the leads from the spark generator. Remove spark generator by pulling forwards to release the retaining clip, then push back to release the second retaining clip. Fit the new spark generator and re- assemble in reverse order ensuring that the the earth lead is replaced.

  • Page 57: Diverter Valve Actuator Replacement

    SECTION 3 - SERVICING 3.19 DIVERTER VALVE ACTUATOR REPLACEMENT Set the Diverter Valve to mid position, using the boiler controls. Refer to page 46 (3 WAY VALVE MIDPOSITION). Refer to Sections 3.2 & 3.3. Disconnect the electrical cable connection on the diverter valve actuator.

  • Page 58: Pcb Replacement

    SECTION 3 - SERVICING 3.21 PCB REPLACEMENT Note. Fit the earth strap provided with the PCB to your wrist and secure to a suitable earth on the boiler chassis. 1. Refer to Sections 3.2 & 3.3. Remove the 2 screws securing the controls housing lid. 3.

  • Page 59: User Pcb Replacement

    SECTION 3 - SERVICING 3.22 USER PCB REPLACEMENT Set both the user temperature selector knobs to the 12 o’clock position. Refer to Sections 3.2 & 3.3. Remove the two screws securing the controls housing lid. Refer to Section 3.21. Remove the electrical cover at the clips indicated.

  • Page 60: Pressure Gauge Renewal

    SECTION 3 - SERVICING 3.25 PRESSURE GAUGE RENEWAL Refer to Sections 3.2 & 3.3. Close the isolating service valves and drain the (CH) boiler. Refer to Section 3.24. Remove the clip retaining the pressure sensor capillary. Remove the pressure sensor capillary.

  • Page 61: Pump Auto Air Vent Replacement

    SECTION 3 - SERVICING 3.27 PUMP AUTO AIR VENT REPLACEMENT 1. Refer to Sections 3.2 & 3.3. Close the isolating service valves and drain the (CH) boiler. Refer to Section 3.24. 3. Remove the burner & Fan assembly, if required for access.

  • Page 62: Dhw Plate Heat Exchanger Replacement

    SECTION 3 - SERVICING 3.29 DHW PLATE HEAT EXCHANGER REPLACEMENT Refer to Sections 3.2 & 3.3. Close the isolating service valves and drain the heating and DHW systems. Refer to Section 3.24. Remove the condensate trap. Refer to Section 3.20. Remove the 2 Allen screws securing the plate heat exchanger to the plastic housing.

  • Page 63: Dhw Filter & Flow Regulator Cleaning/Replacement

    SECTION 3 - SERVICING 3.32 DHW FILTER AND FLOW REGULATOR CLEANING/REPLACEMENT 1. Refer to Sections 3.2 & 3.3. 2. Drain the DHW system. Refer to Section 3.24. 3. Turn the housing anti clockwise and pull forward to remove the cartridge. 4.

  • Page 64: Heat Exchanger Replacement

    SECTION 3 - SERVICING 3.34 HEAT EXCHANGER REPLACEMENT Refer to Sections 3.2 & 3.3. Close the isolating service valves and drain the (CH) boiler. Refer to Section 3.24. Remove the condensate trap. Refer to Section 3.20. Remove the Burner & Fan assembly. Refer to Section 3.4. Remove the securing clips to disconnect the flow and return pipes below the heat exchanger.

  • Page 65: Expansion Vessel Recharging And Replacement

    SECTION 3 - SERVICING 3.35 EXPANSION VESSEL RECHARGING AND REPLACEMENT Recharging: A. Refer to Sections 3.2 & 3.3. B. Remove the charge point dust cover. C. Recharge the tank pressure to 0.75bar D. Refit in reverse order E. Check the operation of the boiler. Refer to Sections 2.24 to 2.27. Replacement: 1.

  • Page 66: Fault Finding

    SECTION 4 - FAULT FINDING 4.1 FAULT FINDING CHART MAIN MENU Go to Section 4.13 No Connection to OVERHEAT LOCKOUT Go to Section 4.2 NO CONNECTION TO PRIMARY PCB Primary PCB Overheat Lockout Check other gas appliances work If pre-payment meter check credit IGNITION LOCKOUT If not, contact gas supplier Go to Section 4.3...

  • Page 67: Overheat Lockout

    SECTION 4 - FAULT FINDING 4.2 OVERHEAT LOCKOUT Has PCB just been replaced? Restart Boiler Are the Boiler and CH/DHW system filled with water Fill and vent the system and open all and are all Isolation Valves, system filter and Radiator Isolation Valves, then Restart the Boiler Valves open? Check the Flow and Return Thermistors...

  • Page 68: Flame Loss

    SECTION 4 - FAULT FINDING 4.4 FLAME LOSS If the boiler is Restarted, does the boiler Ignite for a Check the Detection Electrode and associated Harness short time and then Extinguish for continuity, visual condition and position. Check if the Condensate Pipe is blocked.

  • Page 69: Flame On Before Gas Valve On

    SECTION 4 - FAULT FINDING 4.6 FLAME ON BEFORE GAS VALVE ON Check integrity of wiring from primary PCB to Flame Restart the boiler, does boiler work OK? Sense electrode, replace if deteriorated. Check condition of Flame Sense Electrode and replace if deteriorated Disconnect the electrical connection to the Flame Replace Flame Detection Electrode Sense Electrode.

  • Page 70: Return Thermistor Fault

    SECTION 4 - FAULT FINDING 4.9 RETURN THERMISTOR FAULT Disconnect the electrical connection to the Fit a new thermistor Return Thermistor and check the resistance using a suitable multimeter connected across the thermistor’s terminal pins. At 25°C expect 9,700 - 10,300 Ω At 60°C expect 2,400 - 2,600 Ω...

  • Page 71: No Connection To Primary Pcb

    SECTION 4 - FAULT FINDING 4.13 NO CONNECTION TO PRIMARY PCB Check the wiring from the Primary PCB to the User interface PCB is securely connected at both ends Replace the wiring from the Primary Turn power Off and On, does the fault disappear PCB to the User Interface PCB 4.14 NO CH BUT DHW OK CENTRAL...

  • Page 72: No Dhw But Ch Ok

    SECTION 4 - FAULT FINDING 4.15 NO DHW BUT CH OK Ensure cold inlet and hot Does the display show “ON” underneath the tap water outlet are not reversed symbol? Is the wiring connected between the Are the flow rates correct as per Table 3 Re-connect wiring Main PCB and the DHW Turbine? Remove Turbine and clear any...
  • Page 73 SECTION 5 - SPARE PARTS When replacing any part on this appliance use only spare parts that you can be assured conform to the safety and performance specification that we require. Do not use reconditioned or copy parts that have not been clearly authorised by Ideal. Failure to do so could affect safety or performance of this appliance.
  • Page 75 Benchmark Commissioning & Warranty Validation Service Record It is a requirement that the boiler is installed and commissioned to the manufacturers’ instructions and the data fields on the commissioning checklist completed in full. To instigate the boiler warranty the boiler needs to be registered with the manufacturer within one month of the installation.
  • Page 76 GAS BOILER SYSTEM COMMISSIONING CHECKLIST & WARRANTY VALIDATION RECORD Address: Boiler make and model: Boiler serial number: Commissioned by (PRINT NAME): Gas Safe registration number: Company name: Telephone number: Company email: Company address: Commissioning date: Heating and hot water system complies with the appropriate Building Regulations? Optional: Building Regulations Notification Number (if applicable): Time, temperature control and boiler interlock provided for central heating and hot water Boiler Plus requirements (tick the appropriate box(s))
  • Page 77 SERVICE & INTERIM BOILER WORK RECORD It is recommended that your boiler and heating system are regularly serviced and maintained, in line with manufacturers’ instructions, and that the appropriate service / interim work record is completed. Service provider When completing a service record (as below), please ensure you have carried out the service as described in the manufacturers’ instructions. Always use the manufacturers’...
  • Page 78 FLOWCHART FOR CO LEVEL AND COMBUSTION RATIO CHECK ON COMMISSIONING A CONDENSING BOILER Important Preliminary Information on Checks The air gas ratio valve is factory-set and must not be adjusted DURING COMMISSIONING. If the boiler requires conversion to operate with a different gas family (e.g. conversion from natural gas to LPG) sepa- rate guidance is provided with the conversion kit supplied and this must be followed.
  • Page 79 Start Set Boiler to Maximum Gas Rate Carry Out Flue Integrity Check Using Analyser In accordance with boiler instructions, Insert analyser probe into air inlet test point (where available) and allow set boiler to operate at maximum rate readings to stabilise. (full load condition).
  • Page 80 & servicing of central heating systems At Ideal Heating we take our environmental impact seriously, therefore when installing any Ideal Heating product please make sure to dispose of any previous appliance in an environmentally conscious manner. Households can contact their local authority to find out how.

This manual is also suitable for:

Vogue max combi 26ieVogue max combi 40ie

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