Ricoh Aficio 3224C Operating Instructions Manual page 100

Troubleshooting
Problem
Transmission is possible,
though receiving is impossi-
ble.
Receiving is possible, though
transmission is impossible.
When using On Hook Dial or
Manual Dial, "
appears and transmission is
not allowed.
LAN-Fax Driver does not
work.
5
All fax messages stored in
memory have been lost. Those
messages include ones stored
through Memory Transmis-
sion/Reception, Confidential
Reception, Substitute Recep-
tion, or Auto Document.
Transmission failed due to
"E.5) Exceeded max. E-mail
size" error.
92
Causes and solutions
The optional terminal adaptor
setting is incorrect. Check the
setting.
The optional terminal adaptor
setting is incorrect. Check the
setting.
If the machine fails to detect
the size of the original when
Receiving "
the { { { { Start} } } } key is pressed, it
performs a receiving opera-
tion. Press [Scan Area], select
the scan area, and then resend
the document.
The entered login user name,
login password, or driver en-
cryption key is incorrect.
Check your login user name,
login password, or driver en-
cryption key, and enter them
correctly.
A high security level is set by
the extended security func-
tion. Consult your administra-
tor about appropriate security
settings.
When about one hour passes
after power of the machine is
turned off, all fax messages
stored in memory are lost. If
any messages have been lost
for this reason, a Power Failure
Report is automatically print-
ed when the machine is turned
on. If fax messages stored for
Memory Transmission have
been lost, check the destina-
tions and resend the messages.
If fax messages received
through Memory, Confidential
or Substitute Reception have
been lost, ask the senders to re-
send the messages. If Auto
Documents have been lost, re-
program them.
If the e-mail size specified on
the machine is too large, the
Internet Fax document cannot
be sent. Set Max. E-mail Size
to [Off], or set the maximum e-
mail size to a larger value.
Then, re-send the document.
Reference
---
---
p.15 "Setting a Scan Area"
Ask the administrator.
Ask the administrator.
p.196 "Turning Off the Main
Power / When a Power Fail-
ure Occurs", Facsimile Refer-
ence <Advanced Features>
p.146 "E-mail Settings", Fac-
simile Reference <Advanced Fea-
tures>