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United Kingdom User Guide Condensing Central Heating Boiler Ultra Heat 12 - 15 - 18 - 21 - 24 Please keep these instructions in a safe place. If you move house please hand them over to the next occupier.
Introduction Introduction Introduction General WARNING WARNING Installation, repair and maintenance must only be Installation, repair and maintenance must only be carried out only by a competent person. This carried out only by a competent person. This document is intended for use by competent persons, document is intended for use by competent persons, All Gas Safe registered engineers carry an ID card with their licence number and a photograph.
Introduction Introduction Abbreviations / Glossary DHW: Domestic Hot Water CH: Central Heating GB: Great Britain IE: Ireland BS: British Standard HHIC: Heating and Hotwater Industry Council Extent of Liabilities 1.5.1. Manufacturer's Liability Our products are manufactured in compliance with the requirements of the various european applicable Directives.
Introduction Introduction 1.5.2 Installer's Responsibility The installer is responsible for the installation and initial start up of the appliance. The installer must adhere to the following instructions: Read and follow the instructions given in the manuals provided with the appliance. Carry out installation in compliance with the prevailing legislation and standards.
Service Division of Baxi. You can contact Baxi Customer Support on telephone number 0344 871 1545. When contacting Baxi Customer Support it will be useful to have the ‘Benchmark Checklist’ at the back of the Installation & Service Manual to hand as it includes details relevant to the boiler and installation.
Safety Recommendations CAUTION Only qualified professionals are authorised to work on the appliance and the installation. For sealed systems regularly check the water pressure in the system (recommended pressure is 1.5 bar). Your installer will advise on the method of repressurising if required.
Technical Specifications Technical Specifications Technical Data NOTE: All data in this section are nominal Electrical Supply 230V~ 50Hz Outercase Dimensions values and subject to normal production (Appliance must be connected to an Overall Height 790mm Inc Flue Elbow tolerances. earthed supply) Casing Height 625mm Casing Width...
Technical Specifications 3.1.1. Clearances 1. A flat vertical area is required for the installation of the boiler. 2. These dimensions include the necessary clearances around the boiler for case removal, spanner access and air movement (Figs. 1 & 2). Additional clearances may be required for the passage of pipes around local obstructions such as joists running parallel to the front face of the boiler.
Descripttion of the Product Description of the Product General Description 1. The Potterton Ultra Heat is a wall mounted condensing boiler which is room sealed and fan assisted, and will serve central heating and stored domestic hot water 2. The boiler will be one of the following outputs:- 12 model - 13 kW 15 model - 16 kW 18 model - 19 kW...
Baxi Customer Support. Upper Horizontal Line = Light ON Lower Horizontal Line = Light OFF If there is a continuous red light, contact your installer or Baxi Customer Support The lights will be OFF when there is no demand for heat.
3M Condensate Drain Pipe ‘Trace Heating’ Element 5M Condensate Drain Pipe ‘Trace Heating’ Element Any of the above MUST be fitted ONLY by a qualified competent person. Further details can be found in the relevant sales literature and at www.baxi.co.uk 7668276-01 (10/16) Ultra Heat...
Operation Operation Operation Checking Procedure & Basic Fault Identification START Is the Room Thermostat (if Is the Timer ON and Make sure the gas fitted) set high enough ? calling for heat ? supply is turned ON and check if other gas appliances are operating (e.g.
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Operation Is there electricity to Ignition Spark will commence the boiler ? Switch on. Boiler flame established (Both lights are on) Check the fused spur to the boiler is in the on position. If the boiler fails to operate. Contact your Installer.
Operation/Settings Shutdown 1. If it is anticipated that the boiler will not be used for a long period or the property is to be unoccupied it is recommended that the system is drained if the electricity & gas supplies are to be turned off.
Maintenance Maintenance General 1. The boiler does not require any special maintenance. However, the boiler must be serviced annually in accordance with the Installation and Service Manual and the relevant section of the Benchmark Service Record completed in order to maintain the warranty.
Maintenance Filling the System The boiler will be installed on either an open-vented or sealed (pressurised) heating system. If you are unsure which type of system you have consult your installer. Sealed systems may require periodic re-pressurisation. If this is required on a regular basis a fault or leak is indicated.
Maintenance Venting the System If any air is present in the appliance or system it must be removed in order to prevent nuisance noises that may occur during operation. The boiler has an inbuilt auto air vent to aid the removal of air and is supplied in the open position. Proceed as follows: Open the valves of all the radiators connected to the system.
Maintenance Draining the System It may be necessary to drain the CH system if radiators need to be replaced or removed, if there is a major water leak or if there is a risk of freezing. Proceed as follows: Open the valves of all the radiators connected to the system.
Input Protection installer or Baxi Customer Support. Flame Ignition If there is a continuous red light, contact your installer or Baxi Loss Fault Customer Support 0344 871 1545 and inform them of the fault Communication code displayed.
Troubleshooting Fault Finding 1. If the boiler is not working, check section 5.1 Operation Checking Procedure & Basic Fault Identification or the fault finding table. Contact your Installer. Problem Possible Causes There is no domestic hot water Check that the boiler is being supplied with power and/or the radiators are cold.
Decommissioning / Disposal 9 / 10 Decommissioning Decommissioning Procedure CAUTION Only qualified professionals are authorised to work on the appliance and system to decommission. 1. If your the boiler needs to be decommissioned either temporarily or permanently the following should be performed: •...
Environmental Environmental 11.1 Energy Saving Tips on saving energy: Do not cover radiators. Do not hang curtains in front of radiators. Install reflective panels behind the radiators to prevent heat losses. Insulate the pipes in rooms that are not heated (cellars and lofts).
12.2 Terms of Warranty 12.2.1 Standard Warranty Terms and Conditions Warranty Registration, Service & Repair For full terms and conditions, visit www.baxi.co.uk/terms. Benchmark Checklist The Benchmark Checklist will be completed by your installer and records that the boiler has been installed and commissioned correctly.
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If you experience a problem with your boiler For any in or out of warranty repair, Baxi Customer Support is on hand to help you. Call our award-winning team to arrange for one of our nationwide team of Gas Safe registered engineers to visit.
Appendix Appendix 13.1 ErP Information 13.1.1. Product Fiche - Boiler Space Heaters Product fiche for boiler space heaters Potterton Ultra Heat Seasonal space heating energy efficiency class (Prated or Psup) Rated heat output Seasonal space heating energy efficiency Annual energy consumption 11183 13764 16344...
Appendix 13.1.2. Package Fiche - Boilers Package fiche for boilers indicating the space heating energy efficiency of the package fi f ‘I’ I I I Class IV = 2%, Class V = 3%, Class VI = 4%, c fi Class VII = 3.5%, Class VIII = 5% c fi...
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Appendix 13.1.2. Package Fiche - Boilers (cont) The value of the mathematical expression: 294/(11 Prated), whereby ‘Prated’ is related to the preferential space heater. The value of the mathematical expression 115/(11 Prated), whereby ‘Prated’ is related to the preferential space heater. Weighting of boilers (1)(2) Psup / (Prated + Psup)
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For the warranty to be maintained, please make sure... Benchmark checklist is completed Warranty is registered with Baxi The boiler has an annual service For full terms and conditions, visit www.baxi.co.uk/terms. Failure to adhere to terms and conditions will void your manufacturer’s warranty. Baxi Brooks House,...
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