Table of Contents
Advertisement
Resetting Control Panel Defaults ..................................................................................................... 175
Solving Printer Problems.................................................................................................................. 177
Printer Does Not Turn On ............................................................................................................ 177
LCD Screen Shuts Off ................................................................................................................. 177
Solving Network Problems ............................................................................................................... 177
Product Cannot Connect to a Wireless Router or Access Point .................................................. 178
Network Software Cannot Find Product on a Network................................................................. 179
Product Does Not Appear in Mac Printer Window ....................................................................... 180
Cannot Print Over a Network....................................................................................................... 181
Wireless Network Connection is Unstable on a Mac ................................................................... 182
Solving Printing Problems ................................................................................................................ 182
Nothing Prints .............................................................................................................................. 182
Print Head Moves But Nothing Prints .......................................................................................... 183
Solving Paper Problems................................................................................................................... 183
Paper Feeding Problems............................................................................................................. 184
Printout Quality Problems............................................................................................................ 185
Roll Paper Jam Problems ............................................................................................................ 185
Cut Sheet Paper Jam Problems .................................................................................................. 187
Solving Print Quality Problems ......................................................................................................... 188
Overall Print Quality is Poor......................................................................................................... 189
Lines Are Misaligned ................................................................................................................... 190
Prints are Scuffed or Smeared .................................................................................................... 190
Prints are Not Positioned Properly............................................................................................... 191
Uninstall Your Product Software....................................................................................................... 192
Uninstalling Product Software - Windows .................................................................................... 192
Uninstalling Product Software - Mac............................................................................................ 193
Where to Get Help............................................................................................................................ 194
Technical Specifications ........................................................................................................................ 195
Windows System Requirements ...................................................................................................... 195
Mac System Requirements .............................................................................................................. 196
Paper Specifications ........................................................................................................................ 196
Printable Area Specifications ........................................................................................................... 198
Ink Specifications ............................................................................................................................. 200
7
Advertisement
Table of Contents
