Troubleshooting - Westinghouse WWT8011 Manual

Do not call for service until you have checked the points listed below.
If you call for service and there is nothing wrong with your washing machine, you will have to pay for
the service call.
You will have to pay even when your washing machine is under warranty. Before you call for service,
check the points in the table below.
Problem
Machine not working
Machine has washed
load but will not spin
Water in washbowl
Will not fill with water
Water flowing into
washbowl indefinitely
Machine goes out of
balance or vibrates
excessively when
spinning
Water on floor
Clothes still dirty after
wash program
Scraping noise on spin
Humming, clicking and
other noises
Display Code Possible Causes
Power not switched on.
No electricity supply through
the power point.
Machine not switched on.
Water taps not turned on.
Out of balance switch off.
LD
Lid not fully closed.
Out of balance.
Lid not fully closed.
E20
Drain hose blocked.
Too much suds causing
EF0
motor temperature
overload.
Water taps not turned on.
Inlet hoses blocked.
Drain hose too low.
Machine not level.
Levelling feet not adjusted.
Clothes not evenly distributed.
Loose inlet hose connections.
Loose drain hose connections.
Condensation from hot water.
Not enough or no detergent.
Too many clothes in load.
Incorrect wash program or
temperature selected.
Bra wire or other thin items
caught between inner and
outer washbowls.
Bowl rotation at start of wash.
Brake activation when stopping
after spin.
What to do
Switch on power point.
Check power point with
another appliance.
Press POWER switch on.
Turn on taps.
Open lid, redistribute load and
close lid.
Close lid.
Open lid, redistribute load,
close lid.
Close lid.
Check drain hose for blockage.
Wait a short while, the wash
will continue.
In future, reduce detergent
dose or use low sudsing
(front load) detergent.
Turn taps on.
Clean tap filters/washers.
Raise drain hose or fit a syphon
break.
Refer to installation instructions
for correct positioning of hose.
Make the machine level
Adjust feet to touch the floor
Redistribute clothes evenly.
Check connections at taps and
rear of machine.
Check connections at rear of
machine.
Check detergent use and
rewash clothes.
Remove some clothes and
rewash.
Reselect program or
temperature and rewash.
If the item is visible, remove
it with pliers.
Use a wash bag in future.
Normal noise
Normal noise

Troubleshooting

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