Philips RESPIRONICS System One User Manual page 25

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p
roblem
The humidifier LED icon
on the therapy device is
flashing.
The humidifier is cracked
or damaged.
The therapy device
is operating but the
humidifier's airflow is
low or stopped.
The water tank's middle
seal is damaged.
Excessive condensation
in the tubing.
Heated tube is not
warming.
W
h
hy it
appeneD
There is no
communication
between the therapy
device and the
humidifier.
The therapy device
is not seated
properly against the
humidifier.
Using the wrong
power supply.
Heated tubing is not
connected properly
or is damaged.
The heater plate is
not heating.
The humidifier
was dropped or
mishandled.
The humidifier has an
airflow obstruction.
The seal may become
damaged during use.
The humidity level
setting is too high.
The humidifier
is positioned
incorrectly.
Using the wrong
power supply.
Heated Tubing setting
is set to zero.
Following the "Daily Use" section earlier in this manual,
check the outlet power and verify that the humidifier and
therapy device are properly plugged in. Make sure the AC
power cord is connected correctly to the therapy device's
power supply. Make sure the AC power cord is correctly
plugged into the wall.
If the problem continues to occur, contact your home care
provider. Return the humidifier, therapy device, and power
supply to your provider, to determine if the problem is with
the therapy device, humidifier, or power supply.
Remove the therapy device from the humidifier and
reconnect it. Make sure the air inlet port on the side of the
humidifier connects securely to the air outlet port on the
side of the device.
If you are using the optional heated tubing, make sure you
use the correct 80W power supply.
Remove the heated tubing and check for damage. If it is
not damaged, reconnect the heated tubing. If the problem
continues, contact your home care provider or Philips
Respironics.
Check the power connections to the humidifier. If the
problem continues, contact your home care provider or
Philips Respironics.
Note: If the water is not heating, you can temporarily
use the humidifier as an unheated pass-over humidifier.
If the humidifier does not operate properly after being
dropped or mishandled, contact your home care provider or
Philips Respironics.
Contact your home care provider. Return the humidifier and
power supply to your provider to determine the problem.
Check the seal for any tears or other damage. If it is
damaged, contact your home care provider or Philips
Respironics.
Reduce the humidity level setting.
Verify that the humidifier and therapy device are away from
air conditioning equipment.
Make sure you use the correct 80W power supply. The
correct power supply should have the
Make sure the Heated Tubing setting is not set to zero.
Refer to your therapy device's user manual for instructions.
W
D
hat to
o
symbol.
23

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