7 Troubleshooting
7.1 To display the help text in case of a malfunction
7.2 To check the malfunction history
ETVH/X16S18+23DA6V+9W(G) + ETBH/X16DF6V+9W
Daikin Altherma 3 H HT F+W
4P586456-1B – 2020.10
Contact
For the symptoms listed below, you can try to solve the problem yourself. For any
other problem, contact your installer. You can find the contact/helpdesk number
via the user interface.
1 Go to [8.3]: Information > Dealer information.
In case of a malfunction, the following will appear on the home screen depending
on the severity:
▪
: Error
▪
: Malfunction
You can get a short and a long description of the malfunction as follows:
1 Press the left dial to open the main menu and go to
Malfunctioning.
Result: A short description of the error and the error code is
displayed on the screen.
2 Press in the error screen.
Result: A long description of the error is displayed on the
screen.
Conditions: The user permission level is set to advanced end user.
1 Go to [8.2]: Information > Malfunction history.
You see a list of the most recent malfunctions.
7
Troubleshooting
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User reference guide
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