Aiphone JKW-IP Operation Manual page 4

Notes on Usage
• The times for the master monitor station and the PC Application are not synchronized.
• Lip-sync is not performed for audio and video in the PC Application.
• Depending on the network environment and computer, it may not be useable.
• There are times when audio and video may be delayed in the PC Application due to encoding, decoding, or the network.
• Start the IP Video Intercom Adaptor (turn on the power) only after you have connected all cables, such as wires or LAN
cables, to the master monitor station correctly. In particular, when the power for the master monitor station is turned on after
the IP Video Intercom Adaptor has started, an error sound may be generated on the computer if the PC Application cannot
connect to the master monitor station. Also, turn off the power for the IP Video Intercom Adaptor before disconnecting any
cables from the Adaptor.
• The ID/Password to access the IP Video Intercom Adaptor is the customer's responsibility. Make sure you set a password
that cannot be easily guessed by a third party. We recommend that you change the ID/Password on a regular basis.
• Depending on the broadband router, it may not operate. Check our website (http://www.aiphone.net/) for a list of supported
broadband routers.
• If you cannot access the IP Video Intercom Adaptor, or if a problem occurs such as Email not being received correctly, turn
the power to the IP Video Intercom Adaptor off and then on again, and restart the main unit. If this does not fix the problem,
restart the modem or broadband router, and then restart the IP Video Intercom Adaptor.
• See the Installation & Operation Manuals provided with the Video Intercom for connection and operation procedures.
• Depending on the network environment or the computer's performance, operations may not be carried out normally, such as
interrupted audio or video, and delayed frame rate decrease.
• You need a broadband connection to use this product over the Internet. Also, the broadband router needs a Static Global IP
Address.
• We recommend a 100BASE-TX wired LAN network.
• We do not recommend using a wireless LAN as it may not operate correctly due to security issues or communication speed
delays.
• When operating PC Application in succession, the operation may become invalid.
• In the event of a power breakdown or when the IP Video Intercom Adaptor is restarted, operation of PC Application is
invalid for approximately 5 minutes.
• Use "Settings Information Memo" in page 53 and record your settings information. It will need when resetting or
maintenance.
Notes on Usage (Communication)
• When communicating via the PC Application, use a headset to prevent feedback. When using the headset, the call tone does
not sound from the computer's speaker. Confirm the call by the headset or the screen display.
• If there are loud noises (such as children crying, music playing, or strong winds) around the computer or the door station,
the sound may break up and be difficult to hear.
• During communication with the door station, if you speak before the other person has finished talking, your voice may not
come through clearly. Communication will proceed smoothly if you wait until the other person has finished before speaking.
• A hands-free (VOX) system has been implemented for communication. Even if you use a headset with the PC Application,
you cannot carry out simultaneous conversations. (Communication is not full duplex.)
• The talk and call tone volumes vary depending on the PC Application settings, computer settings, and headset volume. Pay
careful attention to the volume when monitoring or talking.
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