Fault code
Door cannot be
No spin cycle
Door not closed
Other code
Issue
No power
No water
No drainage
opened
Alarm
Probable Cause
• Ensure the machine is
properly connected and
power is supplied.
• Check for a power failure
in your area.
• Check the leakage
protector switch.
• Turn the tap on.
• Ensure the water pipe has
not frozen.
• Ensure the filter is not
obstructed.
• Ensure the household
water supply is
uninterrupted.
• Ensure the drainpipe is
connected securely.
• Drain height too high.
• Check if the drainpipe has
been blocked.
• Ensure the drain-pipe
length.
• Ensure hot water has not
been used.
• The water temperature is
high when washing.
• Ensure the washer is level
and steady.
• Ensure you do not have
too many large, bulky
items in the wash.
• Load fewer towels into the
wash.
• Avoid placing rolled up
blankets into the machine.
Solution
Press the
Start/Pause button.
Press the
Start/Pause button.
The door will be
automatically locked
until the temperature
drops to a safe level.
Add two items of
clothing and press
Start/Pause.
Close the door
properly and then
press Start/ Pause to
restart.
Press the
Start/Pause button
to restart. Contact
Kogan.com if issues
persist.