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Axis 0942-001 User Manual

Ptz network camera
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AXIS Q6055-C PTZ Network Camera
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  • Page 1 AXIS Q6055-C PTZ Network Camera User Manual...
  • Page 2 Axis Communications AB. See Contact information on page 3 . systems may also be beneficial, for developing shell scripts and applications. Later versions of this document will be posted to the Axis Electromagnetic compatibility (EMC) website, as required. See also the product’s online help, available via This equipment has been designed and tested to fulfill applicable the web-based interface.
  • Page 3 • Battery visit Axis Support at www.axis.com/techsup/ The Axis product uses a 3.0 V BR2032 lithium battery as the power Learn more! supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years.

  • Page 4: Table Of Contents

    About AXIS Media Control (AMC) ........
  • Page 5 AXIS Q6055-C PTZ Network Camera Table of Contents Maintenance ...........

  • Page 6: Safety Information

    AXIS Q6055-C PTZ Network Camera Safety information Safety information Hazard levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

  • Page 7: Hardware Overview

    AXIS Q6055-C PTZ Network Camera Hardware overview Hardware overview For specifications of the hardware components, see Technical specifications on page 65. NOTICE TICE TICE Make sure the dome is attached in operation mode, otherwise focus may be affected. Top view...
  • Page 8 AXIS Q6055-C PTZ Network Camera Hardware overview Bottom view Cooling system SD card slot (SDHC) Control button Power button (for Factory Default only) Status LED indicator...
  • Page 9 AXIS Q6055-C PTZ Network Camera Hardware overview Dome bracket screw PH2 (4x) Dome bracket Dome cover Rubber gasket Dome ring Dome ring screw T30 (4x) Power connector (DC input) Power connector (DC output) Network connector (internal)
  • Page 10 AXIS Q6055-C PTZ Network Camera Hardware overview Network connector SFP (external) (2x) Network connector RJ45 (external) (2x) Camera network LED indicator Network LED indicator (4x) Power LED indicator Ground clip 10 I/O connector (internal) 11 I/O connector (external) 12 Multicable...

  • Page 11: How To Access The Product

    If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup...

  • Page 12: How To Set The Root Password

    How to set the root password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time.
  • Page 13 2. Under Action Buttons, select Show manual trigger button. About the AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See About AXIS Media Control (AMC) on page 15 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 14 AXIS Q6055-C PTZ Network Camera How to access the product Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer. Click the Center mode button and click in the image to center the camera view on that position.

  • Page 15: About Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 16: Alternative Methods Of Accessing The Video Stream

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 17: How To Set Up The Product

    How to set up the product How to set up the product The Axis product can be configured by users with administrator or operator rights. To open the product’s setup pages, click Setup in the top right-hand corner of the live view window.

  • Page 18: About Video Settings

    Width and Height fields and click Apply. • When accessing the Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle.
  • Page 19 A low GOP-length value increases the video quality but requires more bandwidth. About H.264 profiles The Axis product supports the following H.264 profile(s): • Baseline: Use the Baseline profile if the client does not support CABAC entropy coding.
  • Page 20 Image details that are important for forensic video analysis, for example faces and license plates, are preserved with enough number of bits. Axis’ Zipstream Technology for H.264 conforms to the H.264 standard and is compatible with third-party clients and VMS solutions that decode H.264 video.

  • Page 21: About Stream Profiles

    The Video > Camera Settings page provides access to advanced image settings for the Axis product. About capture modes Capture mode defines the maximum frame rate available in the Axis product and affects light sensitivity. A capture mode with a high maximum frame rate has reduced light sensitivity and vice versa.
  • Page 22 About video settings White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.

  • Page 23: About Overlays

    AXIS Q6055-C PTZ Network Camera About video settings Automatic focusing is enabled by default. If the focus position is changed manually using the focus bar, autofocus will be disabled even if enabled in Image Settings. In this case, use the PTZ control panel to enable autofocus, see page 13. If required, the focus control can be disabled under PTZ >...
  • Page 24 An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is first uploaded to the Axis product and then used to provide extra information or to mask a part of the image.

  • Page 25: About Privacy Masks

    A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API). The Privacy Mask List, Video > Privacy Mask, shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 26: How To Configure The Live View Window

    Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer. The recordings are saved to the location specified in the AMC Control Panel. See About AXIS Media Control (AMC) on page 15.

  • Page 27: About User-Defined Links

    Defining the link as a web link will open the link in a new window. Output Buttons External I/O devices connected to the Axis product’s output ports can be controlled directly from the Live View page. Note To enable this setting at least one I/O port must be configured as an output port.

  • Page 28: About Ptz (Pan Tilt Zoom)

    AXIS Q6055-C PTZ Network Camera About PTZ (Pan Tilt Zoom) About PTZ (Pan Tilt Zoom) About preset positions A preset position is a saved view that can be used to quickly steer the camera to a specific position. A preset position consists of the following values: •...

  • Page 29: Autotracking

    Autotracking The Axis product can detect movement in the field of view, for example a moving vehicle or person. If autotracking is enabled, the Axis product will automatically pan and tilt to follow the moving object. In case there is much simultaneous movement, the area with the most movement will be followed.

  • Page 30: Gatekeeper

    The enabled guard tour will keep running after the user has logged off or closed the browser. The guard tour capability in this Axis product also includes tour recording. Tour recording is described in About tour recording on page 31.

  • Page 31: Osdi Zones

    Axis product. Each OSDI zone is set up with coordinates and a descriptive name. OSDI zones are set up under PTZ > OSDI Zones. The Axis product uses the coordinates of the center of the view to set the lower...

  • Page 32: Advanced

    Advanced Limits Define the pan, tilt, zoom and focus limits for the Axis product. Movements to the left and right, up and down, can be restricted to narrow the area under surveillance. When Enable E-flip is selected, as it tilts down and continues to pan backwards, the Axis product will automatically correct the view and flip it 180 degrees.

  • Page 33: About The Control Queue

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see About events on page 40). The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 34: About Detectors

    About motion detection parameters on page 34. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see How to set up action rules on page 40.

  • Page 35: Basic Video Analytics

    AXIS Q6055-C PTZ Network Camera About detectors Parameter Object Size History Sensitivity Description Object size relative to window Object memory length. Difference in luminance size. between background and object. Only very large objects trigger An object that appears in Ordinary colored objects on High level (100%) motion detection.
  • Page 36 AXIS Q6055-C PTZ Network Camera About detectors 1. Choose Area of interest from the drop-down list. Set the virtual area to detect if an object has disappeared from this area of interest. Important When configuring Object size the view shall be zoomed out to Wide position.
  • Page 37 AXIS Q6055-C PTZ Network Camera About detectors 3. Use the Sensitivity slidebar to define how sensitive the detection should be. The lower sensitivity selected on the Sensitivity bar, the greater difference in luminance is needed between the object and the background for the detector to be activated.
  • Page 38 AXIS Q6055-C PTZ Network Camera About detectors 2. Choose Object size from the drop-down list. Set the size limits of the object that should be detected. The camera will detect any object whose size falls in between the minimum (blue shape) and maximum (white shape) range.

  • Page 39: About Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...

  • Page 40: About Events

    AXIS Q6055-C PTZ Network Camera About events About events The event pages allow you to configure your product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule.
  • Page 41 Motion Detection – Trigger the rule when motion is detected. See About motion detection on page 34. Shock Detection – Trigger the rule when the Axis product detects it has been tilted or hit. See About shock detection on page 34.

  • Page 42: How To Add Recipients

    AXIS Q6055-C PTZ Network Camera About events System Ready – Trigger the rule when the product has been started and all services are running. This can for example be used to send a notification when the product restarts. • Time Recurrence –...
  • Page 43 Secure (HTTPS). Send Notification Specify login information for the HTTPS server and validate Send Video Clip the server’s certificate. If there is a proxy between the Axis product and the HTTPS server, also specify the proxy settings. Network Share Send Images A network share can also be used as a storage device for recorded video.

  • Page 44: How To Create Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see About certificates on page 50.

  • Page 45: About Recordings

    Note The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is configured to use a time zone different from the local time zone, make sure to configure the Recording time filters according to the product’s time zone.

  • Page 46: How To Export A Video Clip

    About continuous recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 56. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 47: About Languages

    About languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 48: About System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 49 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Page 50: Date & Time

    Authority (CA). A self-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained. CA certificates - To authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network.

  • Page 51: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 52 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http://<IP address> in the Location/Address field. For other methods of assigning the IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup Note •...
  • Page 53 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 54 About system options Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traffic to an external HTTP port in the NAT router is forwarded to the product.
  • Page 55 Note All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off specific traps. SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

  • Page 56: Storage

    To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.
  • Page 57 About system options The Axis product can be configured to automatically format SD cards that are inserted into the product. If autoformat is enabled and an SD card is inserted, the product will check if the SD card has the ext4 file system. If the card has a different file system, the card will automatically be formatted to ext4.

  • Page 58: Ports & Devices

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 59: Support

    Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see How to reset to factory default settings on page 60.

  • Page 60: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.
  • Page 61 AXIS Q6055-C PTZ Network Camera About system options It is also possible to reset parameters to factory default via the web interface. Go to Setup > System Options > Maintenance and click Default.

  • Page 62: Troubleshooting

    The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
  • Page 63 Axis product. Check all cabling and reinstall the product. Possible IP address conflict The static IP address in the Axis product is used before the DHCP server sets a dynamic address. with another device on the...
  • Page 64 Check in the AMC Control Panel (H.264 tag) that video processing is not set to Decode only key frames. Lower the image resolution. The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis product. Video and image problems, general Image unsatisfactory Check the video stream and camera settings under Setup >...

  • Page 65: Technical Specifications

    Resetting the product to factory default settings. See page 60. • Connecting to an AXIS Video Hosting System service. See page 52. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...

  • Page 66: Connectors

    The multicable is connected to the camera’s multiconnector, see Hardware overview on page 7 . The wires are connected to the supplied media converter switch, see AXIS T8607 Media Converter Switch on page 9 . The cable provides the following signals: •...
  • Page 67 AXIS Q6055-C PTZ Network Camera Technical specifications 11 Braided shield coil Function Wire Connect to Specifications 2 – blue 0 to max 30 V DC Configurable (Input Digital input – I/O terminal connector 7 – yellow or Output) 0 to max 30 V DC, open Digital output –...
  • Page 68 AXIS Q6055-C PTZ Network Camera Technical specifications I/O terminal connector 2-pin terminal block. External connectors Ground screw Ground screw for connecting the media converter switch to earth ground. Make sure that both ends of the grounding wire are in contact with their respective grounding surfaces.
  • Page 69 AXIS Q6055-C PTZ Network Camera Technical specifications DC output Power out 12 V DC, 50 mA Digital input 0 to max 30 V DC Configurable I/O 1 (Input or Output) 0 to max 30 V DC, open drain, Digital output (transistor – open...

  • Page 70: Performance Considerations

    Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.
  • Page 71 User Manual Ver. M1.5 AXIS Q6055-C PTZ Network Camera Date: December 2016 © Axis Communications AB, 2016 Part No. 1688134...

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