Sony STR-AZ7000ES Startup Manual page 407

Help Guide
Multi Channel AV Receiver
STR-AZ7000ES/STR-AZ5000ES/STR-AZ3000ES
When a TV is connected to the receiver via an HDMI OUT A jack that supports the eARC or ARC function, sound from the TV is
not output from the speakers connected to the receiver.
Set [Audio Return Channel] to [eARC] or [ARC] in the [HDMI Settings] menu.
Make sure that your TV is compatible with the eARC or ARC function.
Make sure that the HDMI cable is connected to a jack on your TV that is compatible with the eARC or ARC function.
If you connect the receiver to a TV that is compatible with the ARC function but not compatible with the eARC function, set [Audio Return Channel] to [ARC] in the [HDMI Settings]
menu.
If you connect the receiver to a TV that is incompatible with both the eARC and ARC functions, set [Audio Return Channel] to [Off] in the [HDMI Settings] menu, and connect the
TV to the OPTICAL IN 2 (TV) jack of the receiver with an optical cable.
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