Troubleshooting - Bissell CLEANVIEW REWIND PET 2489 Series Quick Start Manual

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Clearing a Clog
WARNING
from electrical outlet before performing maintenance or troubleshooting checks.
1
Remove the hose
from the back of the
vacuum by twisting
it to the left. Remove
any debris that may
have gotten clogged.

Troubleshooting

Problem
Possible Causes
Vacuum
Power cord not plugged in
won't turn
Blown fuse/tripped breaker
ON
Incorrect height adjustment
Hose not attached to
suction opening
Crack or hole in hose
Broken or worn drive belt
Vacuum
Brush roll jammed
won't
pick up dirt
Clog in vacuum
Dirt tank full
Dirt tank or upper tank not
installed properly
Filters are dirty
Crack or hole in hose
Clog in vacuum
Tool won't
Dirt tank full
pick up
Dirt tank or upper tank not
installed properly
Filters are dirty
Vacuum hard
Incorrect height adjustment
to push
Dirt tank full
Visible dirt
escaping
Filters missing or installed
from vacuum
incorrectly
10 BISSELL.com
To reduce the risk of electric shock, turn power OFF and disconnect plug
2
Check the foot hose on the
back of your vacuum down
towards the bottom. Remove
the screw from the foot hose
and check for clogs.
Remedies
Check electrical plug
Check/replace fuse or reset breaker
Adjust foot to correct height setting
Grasp the hose wand and firmly push into the hose
wand base
Check hose and replace if needed
Replace drive belt, see page 9
Remove brush and clean debris from brush ends
Check for debris buildup or clogs in the inner tank,
hose and foot/lower hose; see online video
Empty dirt tank
Position correctly and lock in place, see page 7
Check and clean or replace pre-motor and post-motor
filters, see page 8
Check hose and replace if needed
Check for debris buildup or clogs in the inner tank,
hose and foot/lower hose; see online video
Empty dirt tank
Position correctly and lock in place, see page 7
Check and clean or replace pre-motor and post-motor
filters, see page 8
Adjust foot to correct height setting, see page 6
Empty dirt tank
Check pre-motor and post-motor filters for correct
installation, see page 8
3
Check the air passageway on
the bottom of your vacuum.
Remove the bottom cover and
the brush. Remove any debris.

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