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Troubleshooting
Power cycling
If a problem occurs that cannot be corrected with the instructions in this user manual, follow the
steps given here.
1
Turn the projector off using
2
Wait at least ten seconds.
3
Turn the projector on again using
4
If the problem persists, please contact our technical service centre or your dealer.
Problems
The projector cannot be turned on.
The projection screen does not show images.
The projector is charged slowly.
The projector cannot be turned off.
No image from the external HDMI device.
No sound from the external connected device.
No sound from external HDMI output device.
No sound when you connect your computer via
HDMI cable.
The projector turns itself off.
The temperature of the projector's surface is
warm.
What to do if the projector does not work when
connecting to a notebook PC?
14
.
.
Solutions
• Disconnect and reconnect the power cable, and try to
turn the projector on again.
• Low battery power. Connect the projector to an external
power supply.
• You need to connect the projector to an HDMI device or
USB-C device, so that the projection screen can show
images (see Connect, page 6).
• Check if the video output of the external device is
turned on.
• When powered on, the external power will be used first
to run the projector and unused power will charge the
battery.
• For faster charging, charge while the projector is
powered off.
• Press and hold
not work, disconnect the power cable.
• Disconnect the HDMI cable or switch off the HDMI
device.
• Wait three seconds.
• Reconnect the HDMI cable or switch on the HDMI
device again.
• Check the cables to the external device.
• Check that the sound is activated on the external
device.
• Only the original cables from the device manufacturer
may function.
• On the HDMI output device, set the audio setting to
Multichannel (Raw data) & Stereo (PCM).
• Check that the sound is activated on the computer.
• Low battery power.
• When the projector is running for a long period of time,
the surface becomes hot.
• Check that the power cable is connected correctly.
• For this projector it is normal to generate moderate heat
during operation.
• Check that the HDMI cable is plugged in correctly.
• Make sure that the notebook PC has been switched to
projector display.
longer than ten seconds. If this does
Philips · PicoPix Micro
+
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