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6. Error Messages and Troubleshooting
In case any of the below problems occur during measurement, check that no other
electrical device is within 12 inches (30cm). If the problem persists, please refer to
the table below.
Display/
Problem
appears or the
wrist cuff does
not inflate.
appears
appears
appears
appears
appears
Possible Cause
The wrist cuff is not applied
correctly.
Air is leaking from the wrist
cuff.
The wrist cuff is overinflated
exceeding 300 mmHg.
You move or talk during a
measurement. Vibrations
disrupt a measurement.
The pulse rate is not detected
correctly.
Apply the wrist cuff correctly, then
take another measurement. Refer
to sub-section 2.3.
Contact your OMRON retail outlet
or distributor.
Contact customer service. Refer
to section 10.
Remain still and do not talk during
a measurement.
Apply the wrist cuff correctly, then
take another measurement. Refer
to sub-section 2.3.
Remain still and sit correctly
during a measurement.
If the "
appear, we recommend you to
consult with your physician.
21
Solution
" symbol continues to
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