Possible Reason For Connection Failure - Redback A 4500C Software Programming Manual

Evacuation and lockdown timer

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A 4500C/A 4505C Software Programming Guide

11.0 POSSIBLE REASONS FOR CONNECTION FAILURE

There are a number of scenarios where the timer might not be accessible to the programmign software.

ERROR MESSAGE: No connection available to your device

This error could occur if there is an issue with the physical connections ,or the power to the timer or

Converter.

If this error occurs try the following remedies.

Check Timer power

1) Check the timer has power. If the unit already has power, put the unit into standby mode and then switch back ON. Try

connecting again.

2) If the unit still doesn't connect, try removing power from the timer completely by unplgging the power supply. Recon-

nect power and try again.

Check connecting leads:

1) Check the leads connecting the timer to the adaptor board and D 4231

Check D 4231 power:

1) Check that the

Serial-To-Ethernet Converter (D 4231) has power. If the unit has power, disconnect and reconnect power

and try again.

If none of the above remedies work then the error might be because the IP address is incorrect. Check the IP address is

correct with the IT administrator.

ERROR MESSAGE: Please enter the correct password

Redback® Proudly Made In Australia

Fig 11.1

Serial-To-Ethernet Converter.

Fig 11.2

Serial-To-Ethernet

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A 4505c