NANO CIC 2 User Manual page 38

11
Return Policy
Step 2
Obtain a Return Merchandise Authorization (RMA) from
Customer Success.
No refunds will be issued on hearing aids returned without
an RMA.
Step 3
Send the following to Nano Hearing Aids in the original
shipping box:
Hearing aids
•
Charging cable and plug
•
Charging case
•
RMA number
•
72
Return all items in original physical condition. Customer is
responsible for postage.
In the event of a return, please be sure to obtain a shipping
receipt and tracking number for your records.
What to expect after your package is received:
Components of package inspected
•
RMA verified and validated
•
Refund processed
•
Please be sure to obtain an RMA in order to receive a
refund of your order.
11
Return Policy
73