Networking Faq - Polycom SoundPoint IP 300 Frequently Asked Questions Manual

Polycom
Software/Firmware Technical
FAQ
What Codecs are supported?
All SoundPoint IP and SoundStation IP
phones support G.711µ /A law and G.729a
(Annex B.)
Do the phones support custom ring tones?
Custom ring tones or wave file ring tones
can be downloaded on some versions of
software. Please refer to the Administrator
Documentation for the specific type and
version of software you have.
Is there a web browser built into the phone?
Polycom IP phones do not currently support
this capability.
Can the phones support LDAP directories?
Currently there is no support for directories
like LDAP. This capability will likely be
supported in the future.

Networking FAQ

How do the phones place calls to the
PSTN?
The IP phone call's data packets are routed
to a gateway, which then transports that call
over to the Public Switched Telephone
Network (PSTN). This task is completely
transparent to the user.
Do the SoundPoint IP work over broadband
connections like cable and DSL?
To ensure voice quality is maintained,
proper network design rules relating to items
such as latency, firewalls, bandwidth, and
QoS should be applied at all times. As long
as proper network design guidelines are
followed, Polycom IP phones will deliver
exceptional performance on networks with
broadband connections such as cable or
DSL.
©2006 Polycom, Inc. All rights reserved.
Polycom and the Polycom logo are registered trademarks of Polycom, Inc. All other trademarks are the property of Polycom, Inc. or their respective companies.
®
VoIP Products
Frequently Asked Questions
What Quality of Service measures do the
phones support?
All SoundPoint IP and SoundStation IP
phones support Layer 3 Type of Service
(TOS), DCSP, 802.1 p/Q VLAN and Priority
tagging.
Configuration and Upgrade
FAQ
How are the phones configured?
Polycom phones support zero-touch
provisioning. Phones can be fully configured
by modifying the configuration files that are
loaded to the phone from a boot server, thus
eliminating the need to physically configure
individual phones.
How does an administrator manage large
quantities of phones?
The format and content of the configuration
files are such that these files can be
customized using administrator tools and
used to provision phones upon boot up from
an FTP, TFTP, HTTP, or HTTPS boot
server. An administrator for a large group of
phones can modify the configurations and
push the new info to the phones by remotely
rebooting the phones. Remote reboot
capabilities need to be supported by your IP
PBX or IP Softswitch platform. Please
contact your reseller for details.
Does Polycom provide tools to configure the
phones?
Polycom provides as part of its firmware
releases XML-structured configuration files
that can be managed with partner-supplied
administrative tools or manually edited.
Do the phones have a web server?
SIP versions of Polycom IP phones support
configuration through a Web interface.
How is the time set on the phones?
Polycom IP phones use Simple Network
Time Protocol (SNTP) servers to provide