Brother MFC-J2330DW Online User's Manual page 579

When faxes in the machine's memory are not sent to your computer:
Make sure you have set [PC Fax Receive] on the machine.
If faxes are in the machine's memory when you set up PC-Fax Receive, the touchscreen will ask if you
want to transfer the faxes to your computer. If Fax Preview is set to Off, you will be asked if you want to
print backup copies.
Press [Yes] to transfer all faxes in the memory to your computer.
Related Information
• Transfer Your Faxes or Fax Journal Report
• Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows only)
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