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Service Problems:
Contact our factory at (800) 624-6717 (U.S.
only) or approved service agency. When
contacting the factory for information, parts
or service instructions, please provide the
Apex Pro X2 Troubleshoot Guide - M odel #: DP2350
Problem
Power button on
digital controller face
is depressed but
doesn't turn on.
Digital controller's
LED's are scrambled
or randomly erratic.
If when turning on,
the display will first
go to segment check
Digital controller on
startup goes through
LED segment check
(8888) then to
version # and then
loops back to to the
above reboot.
Digital display shows Sensor lost it's continuity as shown
Cause
1. Power cord is not plugged in.
2. Circuit breaker is tripped off in the
site's breaker box.
3. Transformer has taken an
electrical surge and is damaged.
4. Check voltage on the secondary
side of the Transformer. If you read
12VDC then you are receiving
voltage to the controller.
5. Possible blown fuse.
1. Possibly a component on the
Digital controller is damaged.
2. Control needs to reset.
The relay driver on the digital control
may be blown.
serial number of the machine be provided.
This number can be found on the serial plate
located on the rear of the machine.
Action
1. Plug the power cord into wall
receptacle and power button.
2. Reset circuit breaker that the
grill is plugged into. Depress
Power Button to turn on.
3. Replace Transformer after you
check secondary side of
transformer. If working properly,
you should receive 12vdc.
4. Replace controller. Controller
should be on once the power
button is depressed.
5. Replace fuse.
1. Replace digital controller.
2. While unit is on unplug unit,
wait for 1 min. Then plug machine
on again and depress the power
button.
Replace digital controller.
Disconnect prob that is open (no
Ref #
60
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66
76
39
76
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76
A1.10
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