LG WDES9428F.BRSLSTD Owner's Manual
LG WDES9428F.BRSLSTD Owner's Manual

LG WDES9428F.BRSLSTD Owner's Manual

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OWNER'S MANUAL
WALL OVEN
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
WDES9428F
www.lg.com
MFL51224542
Copyright © 2021-2022 LG Electronics Inc. All Rights Reserved.
Rev.03_090822

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Summary of Contents for LG WDES9428F.BRSLSTD

  • Page 1 Scan to see the online manual. OWNER'S MANUAL WALL OVEN Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH WDES9428F www.lg.com MFL51224542 Copyright © 2021-2022 LG Electronics Inc. All Rights Reserved. Rev.03_090822...
  • Page 2: Table Of Contents

    14 Preheat Alarm Light 43 Open Source Software Notice Information 15 Temperature Adjustment Smart Diagnosis Feature 15 Temperature Units 43 Using LG ThinQ to Diagnose Issues 15 Smart Diagnosis™ 43 Using Audible Diagnosis to Diagnose 15 Program Update Issues 15 Demo Mode...
  • Page 3 44 MAINTENANCE Cleaning 44 General Cleaning Tips 44 Exterior 45 EasyClean 47 Self Clean 49 Cleaning the Steam Feeder Tank 50 Cleaning Scale on Oven Bottom 50 Drying the Oven Interior 50 Using Evaporation Function Periodic Maintenance 51 Changing the Oven Light 52 TROUBLESHOOTING FAQs 52 Frequently Asked Questions...
  • Page 4: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.
  • Page 5: Operation

    IMPORTANT SAFETY INSTRUCTIONS Operation • DO NOT TOUCH HEATING ELEMENTS OR INTERIOR SURFACES OF OVEN. Heating elements may be hot even though they are dark in color. Interior surfaces of an oven become hot enough to cause burns. During and after use, do not touch or let clothing or other flammable materials contact heating elements or interior surfaces of oven until they have had sufficient time to cool.
  • Page 6: Risk Of Fire And Flammable Materials

    IMPORTANT SAFETY INSTRUCTIONS • Before replacing the oven light, switch off the electrical power to the oven at the main fuse or circuit breaker panel. • Never pour cold water over a hot oven for cleaning purposes. • Do not clean with metal scouring pads. Pieces can burn off the pad and touch electrical parts causing a risk of electric shock.
  • Page 7: Maintenance

    IMPORTANT SAFETY INSTRUCTIONS • Do not place food or cookware on the bottom of the oven cavity. Doing so will cause permanent damage to the oven bottom finish. • When using cooking or roasting bags in the oven, follow the manufacturer’s directions. •...
  • Page 8: Product Overview

    PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features The appearance and specifications listed in this manual may vary due to constant product improvements. Exterior / Interior Oven controller Rating label, model and serial number plate Spacer (2ea) Broiler pan and grid Upper oven door Standard racks (2 per oven) Lower oven door Gliding racks (1 per oven)
  • Page 9 4X10 2 screws for bottom decorative trim Bottom decorative trim Manuals Owner’s Manual Installation Manual NOTE • Contact LG Customer Service at 1-800-243-0000 (1-888-542-2623 in Canada) if any accessories are missing. • For your safety and for extended product life, only use authorized components.
  • Page 10: Operation

    10 OPERATION OPERATION Operating Control Panel Control Panel Features LCD Display On/Off LCD Touchscreen for Oven Display Icons Icons appear in display when activated. 1:23 Lamp Icon (Upper Oven) Touch to turn light on/off Timer Icon (Upper Oven) Touch to set a timer Timer Icon (Lower Oven) Touch to set a timer Lamp Icon (Lower Oven)
  • Page 11: Energy Saving Tips

    OPERATION Wi-Fi Icon • Appears when oven is connected to Wi-Fi • Appears when oven is disconnected from Wi-Fi or is not registered Remote Start Icon Appears when Remote Start is active Lock Icon Appears when Lockout is on Energy Saving Tips Set the correct time of day and choose between a 12-hour or 24-hour time format.
  • Page 12: Lockout

    12 OPERATION Setting Date 1:26 Touch Settings at the center bottom of the Main screen. Then touch Date & Time on the Settings screen. Touch Date, and scroll to set the correct date. Touch OK. Location of Settings Setting Time of Day •...
  • Page 13: Wi-Fi

    OPERATION Setting Up Wi-Fi On double wall ovens, either oven or both ovens can be put in Sabbath mode. Touch Settings at the center bottom of the Main screen, and touch Wi-Fi in the first NOTE Settings screen. • If the oven light is turned ON and the SABBATH mode is active, the oven light will stay ON.
  • Page 14: Display

    14 OPERATION Touch OK. When Convection Auto Conversion is ON, the icon appears at the top of the display. Convection auto conversion icon NOTE • If Convection Auto Conversion is ON, the icon Display flashes in the display while cooking in a Set the length of time before the display sleeps.
  • Page 15: Temperature Adjustment

    OPERATION Temperature Units Setting the Preheat Alarm Set the oven temperature display to show either Touch Settings at the center bottom of the Fahrenheit or Celsius units. Main screen, swipe to the second Settings The oven defaults to Fahrenheit unless changed by screen, and touch Preheat Alarm Light.
  • Page 16: Factory Data Reset

    16 OPERATION Oven Cooling Touch Settings at the center bottom of the Main screen, swipe to the third Settings The oven cooling icon appears in the display if the screen, and touch Demo Mode. temperature inside the oven is high during or after operation.
  • Page 17: Operating The Oven

    OPERATION Adjusting or Cancelling the Timer WARNING Touch the remaining time next to the clock • Do not block the vent opening at the bottom of icon in the display. the oven. To cancel the timer, touch the Reset icon in the popup.
  • Page 18: Instaview

    18 OPERATION Instaview Installing Gliding Racks Knock twice on the center of the glass panel to Start with the rack in the closed position. Hold reveal the contents of the oven without opening the rack with one hand at the center front and the door.
  • Page 19 OPERATION The oven can be programmed to bake at any • Touch Stop in the display to cancel Convection temperature from 170 ℉ (80 ℃) to 550 ℉ (285 ℃). Bake and Convection Roast at any time. The default temperature is 350 ℉ (175 ℃). •...
  • Page 20: Bake Mode

    20 OPERATION Tips for Convection Roasting If the cook time is set, the remaining time appears in the display. If a delayed start time Use a broiler pan and grid when preparing meats is set, the start time appears in the display. for convection roasting.
  • Page 21: Recommended Baking Guide

    OPERATION Baking Rack Guide bottom from excessive spillovers by placing a cookie sheet on the rack below the rack you are cooking on. This is particularly important when Rack Type of Food baking a fruit pie or other foods with a high acid Position content.
  • Page 22: Broil Mode

    22 OPERATION A chime sounds at the end of the set cook CAUTION time and a notification appears in the display. Open the oven door and remove the food. • Do not use a broiler pan without a grid. Oil can cause a grease fire.
  • Page 23: Recommended Broiling Guide

    OPERATION Touch Stop to cancel at any time or when are experiencing more smoke than you are cooking is complete. comfortable with, use the following tips to reduce the amount of smoke in your oven. NOTE • Always use a broiler pan. Do not use saute pans or regular baking sheets for safety reasons.
  • Page 24 24 OPERATION First Second Quantity and/or Rack Side Side Food Comments Thickness Position Time Time (min.) (min.) Space evenly. Up to 9 1 lb (9 patties) Ground Beef patties may be broiled 1/2 to 3/4" thick at once. Rare 1" thick Medium Steaks less than 1"...
  • Page 25: Warm Mode

    OPERATION First Second Quantity and/or Rack Side Side Food Comments Thickness Position Time Time (min.) (min.) 2 (1" thick) Medium about 10 to 12 Well done Lamb Chops Slash fat. Medium 2 (1 " thick) about 1lb Well done 9-11 Grease pan.
  • Page 26: Proof Mode

    26 OPERATION Setting the Warm Mode Touch Start. The remaining proofing time appears in the display. Touch UPPER OVEN or LOWER OVEN and select Warm in the cooking mode screen. NOTE • If the proofing time is not set, the oven automatically turns off after 12 hours.
  • Page 27 • Use either the optional air fry tray available from is set, the start time appears in the display. LG or a dark baking tray with no sides or short sides that does not cover the entire rack. This Changing the Cook Settings allows for better air circulation.
  • Page 28: Recommended Air Frying Guide

    28 OPERATION • Keep the oven free from grease buildup. Wipe CAUTION down the interior of the oven before and after air frying (once the oven has cooled). • Never cover slots, holes, or passages in the oven bottom or cover entire racks with materials such •...
  • Page 29: Probe Mode

    OPERATION Quantity Rack Recommended Items Temp. (°F) Time Guide (oz) Position Frozen Chicken Strips 25-35 Frozen Hot Wings, Bone- 25-35 CHICKEN-Fresh, Skin on 25-35 Brush or lightly spray with † Fresh Chicken Wings 1 tbsp. of oil. Add salt and Fresh Chicken 30-40 pepper to taste.
  • Page 30: Recommended Probe Guide

    30 OPERATION Using the Meat Probe Feature right side of the display to see the additional settings. CAUTION • Always use an oven mitt to remove the Touch Start. If a delayed start time has been temperature probe. Do NOT touch the broil set, the start time appears in the display.
  • Page 31 OPERATION Category Examples of Food Probe Placement Whole Chicken or Turkey Insert in the thickest part of thigh, Poultry Breasts or Roasts avoiding bone Poultry Duck, Goose, Pheasant Insert in the thickest part of the Stuffing (Alone or in Bird) dish Fresh Pork Insert in the thickest part, away...
  • Page 32: Favorite Mode

    32 OPERATION Favorite Mode • Proofing doesn't operate when the oven is above 125 ℉ (52 ℃). For frequently used cooking menus, you can • If using Proof after cooking, wait for the oven to combine up to three different temperatures and cool first.
  • Page 33 OPERATION Setting Auto Cook Mode Select the UPPER OVEN or LOWER OVEN and touch Auto Cook in the Cooking Modes screen. Touch a category to filter the options. Scroll through or tap the letters to find and select an item. Follow the recommendations in the display regarding accessories and rack position.
  • Page 34: Auto Cook Guide

    34 OPERATION Auto Cook Guide • Preheat oven first for most items. • Preheat for 5 minutes when broiling. • If using probe, insert after preheating. NOTE • When cooking thin cuts of meat, insert the probe into the thickest part of the meat. If the probe is inserted incorrectly, the oven could turn off too soon.
  • Page 35 OPERATION Accessories/ Shelf Cooking Menu Cookware Position time in min. Pork Butt Casserole dish 60~90 Pork Chops 30~50 Pork Pork Loin 50~80 Pork Tenderloin 20~40 Rack 10~30 Lamb Bone-in Leg of Lamb 20~40 Grid on broiler pan Veal Top Sirloin 80~100 Veal Chops 4~15 + 3~10...
  • Page 36 36 OPERATION Accessories/ Shelf Cooking Menu Cookware Position time in min. Directly on rack 10~20 Frozen Thin Crust On pizza pan 10~20 On pizza stone 10~20 Directly on rack 10~20 Pizza Frozen Rising Crust On pizza pan 10~20 On pizza stone 10~20 Directly on rack 10~20...
  • Page 37: Steam Function (Upper Oven Only)

    OPERATION Accessories/ Shelf Cooking Menu Cookware Position time in min. Bread (Steam) White Bread Homemade Loaf pan 20~50 Frozen 20~50 Par Baked 20~50 Baguette Homemade Perforated 15~35 baguette pan Frozen 15~35 Par Baked 15~35 Cinnamon Raisin Bread Loaf pan 20~40 Walnut Bread Loaf pan or 40~50...
  • Page 38: Steam Bake Mode (Upper Oven Only)

    38 OPERATION Steam Bake Mode (Upper Oven Only) The Steam Bake mode heats food gradually, using both the oven heating elements and moist steam heat. The oven can be programmed to cook at any temperature from 210 ℉ (100 ℃) to 550 ℉ (285 ℃). Preset temperature options start at 350 ℉...
  • Page 39: Sous Vide (Upper Oven Only)

    OPERATION Adjust the settings as desired. Place the standard rack in position place the sealed food bag on it. Touch Start. Touch UPPER OVEN and Steam Cook in the Cooking Modes screen. To Stop Steam Cooking Touch Stop in the display, and select Yes. Touch Sous vide in the display.
  • Page 40: Remote Start Mode

    • A faulty Wi-Fi connection could delay the Remote network, the preheating function of the oven can Start function. be started or stopped using the LG ThinQ smartphone app. • Disconnect the probe if attached. Preparing the Oven for a Remote Start Open the oven door to make sure the oven is empty and ready for preheating.
  • Page 41: Smart Functions

    Internet service provider or refer to your wireless router manual. • Firmware Update • LG ThinQ is not responsible for any network - Keep the appliance updated. connection problems or any faults, malfunctions, or errors caused by network connection.
  • Page 42: Installing The Lg Thinq Application

    Connecting to Wi-Fi This device complies with part 15 of the FCC Rules. Operation is subject to the following two The Wi-Fi button, when used with the LG ThinQ conditions: application, allows the appliance to connect to a (1) This device may not cause harmful interference home Wi-Fi network.
  • Page 43: Open Source Software Notice Information

    SMART FUNCTIONS Open Source Software Notice • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow Information the instructions for audible diagnosis provided To obtain the source code that is contained in this in the LG ThinQ application.
  • Page 44: Maintenance

    44 MAINTENANCE MAINTENANCE Cleaning Oven Cavity DO NOT use oven cleaners. General Cleaning Tips NEVER wipe a warm or hot porcelain surface with a damp sponge; it may cause chipping or crazing • A plastic spatula can be used as a scraper to (tiny hairlike cracks).
  • Page 45: Easyclean

    Compared to the down. more intense Self Clean process, your LG oven gives you the option of cleaning with LESS HEAT, LESS TIME, and virtually NO SMOKE OR FUMES.
  • Page 46 46 MAINTENANCE Spray or pour the remaining water (8 oz or NOTE 240 ml) onto the bottom center of the oven cavity. The indentation on the oven bottom • The oven should be level to ensure that the should be fully covered to submerge all soils. bottom surface of the oven cavity is entirely Add water if necessary.
  • Page 47: Self Clean

    MAINTENANCE Before Starting Self Clean • Clean only parts listed in manual. Remove the water tank, oven racks, broiler pan, broiler grid, all cookware, aluminum foil or any other material from the oven. NOTE - If oven racks are left in the oven cavity during the Self Clean cycle, they will discolor and •...
  • Page 48 48 MAINTENANCE racks and rack supports with a small amount of CAUTION vegetable oil to make them glide more easily. • It is normal for parts of the oven to become hot • After a Self Clean cycle, fine lines may appear in during a Self Clean cycle.
  • Page 49: Cleaning The Steam Feeder Tank

    MAINTENANCE • It may become necessary to cancel or interrupt a NOTE Self Clean cycle due to excessive smoke or fire in the oven. To cancel the Self Clean function, • The Self Clean cycle can be used for soil that has touch Stop in the display.
  • Page 50: Cleaning Scale On Oven Bottom

    50 MAINTENANCE After 1 hour 43 minutes of descaling, a popup NOTE will appear in the display. Following the instructions, drain the tank and fill it with • If the steam feeder tank does not slide in as clean water. smoothly as it should, clean the bottom of the tank.
  • Page 51: Periodic Maintenance

    MAINTENANCE Touch Steam Maintenanceand Evaporation in that order. Touch Start to begin Evaporation. The remaining time appears in the display. Periodic Maintenance Remove the bulb from the socket. Changing the Oven Light The oven light is a standard 25-watt halogen bulb Replace the bulb, and reassemble the light for ovens.
  • Page 52: Troubleshooting

    52 TROUBLESHOOTING TROUBLESHOOTING FAQs Frequently Asked Questions My new oven doesn’t cook like my old one. Is there something wrong with the temperature settings? No. Your oven has been factory tested and calibrated. For the first few uses, follow your recipe times and temperatures carefully.
  • Page 53 TROUBLESHOOTING Make sure that the appliance is not in Lock Out mode. The lock will show in the display if Lock Out is activated. To deactivate Lock Out, refer to the Lockout Feature section. The unlock melody sounds appears in the display until the controls are unlocked. My appliance is still dirty after running the EasyClean cycle.
  • Page 54: Before Calling For Service

    54 TROUBLESHOOTING Before Calling for Service Review this section before calling for service; doing so will save you both time and money. Cooking Problem Possible Cause & Solution Oven will not work Plug on appliance is not completely inserted in the electrical outlet. •...
  • Page 55 TROUBLESHOOTING Problem Possible Cause & Solution Food does not broil Oven controls improperly set. properly • Make sure you select the Broil mode properly. Improper rack position being used. • See the Broiling Guide. Cookware not suited for broiling. • Use broiling pan and grid. Aluminum foil used on the broiling pan and grid has not been fitted properly and slit as recommended.
  • Page 56: Parts & Features

    56 TROUBLESHOOTING Parts & Features Problem Possible Cause & Solution Oven control beeps Electronic control has detected a fault condition. and displays any F • Turn off the oven function you are using to clear the display and stop beeping. Reprogram code error.
  • Page 57: Noises

    During Wi-Fi setup, the app is requesting a password to connect to the product (on certain phones). • Locate the network name which starts with "LG" under Settings > Networks. Note the last part of the network name. - If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
  • Page 58: Limited Warranty

    Should your LG Electric Oven ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S.
  • Page 59: Procedure For Resolving Disputes

    Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632 USA.
  • Page 60 60 LIMITED WARRANTY subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
  • Page 61 LIMITED WARRANTY You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty.
  • Page 62 62 Memo...
  • Page 63 Memo...
  • Page 64 LG Customer Information Center For inquiries or comments, visit www.lg.com or call: U.S.A. 1-800-243-0000 1-888-542-2623 CANADA Register your product Online! www.lg.com...

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