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3 Scanning
Multifeeds
Detecting multifeeds during scanning
If scanner is stopping when paper is not multifed
Disabling multifeed detection for special input pages
36
A multifeed is more than one page passing through the imaging area
together. It results in either one or more images not being captured, or
an image that combines content from more than one page.
Adjust multifeed sensitivity in your scanning application.
If a multifeed occurs when you are scanning (and interactive multifeed
is set up for your job):
1. Look at the image on your PC. If the image is acceptable, choose to
accept it in your scanning application or press the Play button at the
scanner to resume scanning.
2. If the image is not acceptable:
- Open the scanner cover.
- Separate the multifed pages and put them back at the bottom of
the stack.
- Shuffle the stack into good feeding form again.
- Close the scanner.
- Put stack into the input tray.
- Choose Rescan at the scanner or in your scanning application.
The image will be deleted and scanning will resume.
Adjust multifeed sensitivity in your scanning application. Refer to the
TWAIN or ISIS driver help or set-up guides. Set-up guides are available
on the support page for your model. For a list of support page links, see
"Active Feeding" on page 31. You may have to experiment to find the
ideal setting with your types of pages.
Your scan settings may be set to detect multifeeds. If you want to keep
that normal setting, but occasionally disable it to scan an envelope or a
page with paper taped to it, without stopping:
• For the S2040/S2050/S2070 scanners, press and hold the Play
button while the document is transporting through the scanner.
• For the S2060w/S2080w scanners, pause scanning, then go into
Settings > Advanced view and override multifeed detection.
A-61931 April 2021
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