Troubleshooting; Service Information - OHAUS MB27 Instruction Manual

EN-8

Troubleshooting

Symptom / Display
Cannot turn on
Weight value blinking
"Tare" shown
"Close Cover" shown
Poor accuracy
Cannot calibrate
Err 7.0
Err 8.1
Err 8.2
Err 8.3
Err 8.4
Err 8.5
Err 8.6
Err 9.5
Err 10.3
Err 10.4
Err 10.5
Err 10.6
Err 10.7
Err 11.0
Err 53
Err 54

Service Information

If the troubleshooting section does not resolve or describe your problem, contact your authorized OHAUS service agent.
Please visit our web site: www.ohaus.com to locate the OHAUS office nearest you.
Accessories
Description
Anti Theft Device
Temp Calibration Kit
In Use Cover
Sample Pan Handler
Reusable Wire Cage
Reusable Sample Pan 7mm, 3pcs
Reusable Sample Pan 14mm, 3pcs
Aluminum Sample Pans, 80pcs
Pads, Glass Fiber, 200pcs
Reusable Sample Pan, 3pcs
Possible Cause
No power to analyzer
Sample weight less than 0.5g
Pan weight needs set to zero
Cover needs to be closed before starting test
Improper calibration
Unstable environment
Unstable environment
Incorrect calibration masses
Time out
Pan support has load during power on
Pan support was removed prior to power on
Weight on pan support exceeds capacity
Pan support was removed during weighing
Cannot perform temperature calibration
Current temperature is higher than setting
Factory calibration data corrupted
Temperature sensor out of range – high
Temperature sensor out of range – low
Temperature sensor defective
Temperature sensor defective
Temperature out of control
AC power is unstable
EEPROM checksum error
Loading of calibration parameters failed
Part No.
80850043
11113857
80252475
80252476
80252477
80252478
80252479
80850086
80850087
80850088
Remedy
Verify connections, fuse and voltage
Increase sample size
Press Tare
Close cover
Perform calibration
Move the analyzer to suitable location
Move the analyzer to suitable location
Use correct calibration masses
Remove weight from pan support
Install pan support
Remove weight from the pan support
Re-install pan support
Cool down the analyzer
Cool down the analyzer
Contact an Ohaus-authorized dealer
Contact an Ohaus-authorized dealer
Contact an Ohaus-authorized dealer
Contact an Ohaus-authorized dealer
Contact an Ohaus-authorized dealer
Contact an Ohaus-authorized dealer
Use a power line conditioner
Contact an Ohaus-authorized dealer
Contact an Ohaus-authorized dealer
Description
Printer Impact, SF40A
Printer Impact, SF40A, AM
Printer Impact, SF40A, EU
Cable, RS9 M/F,1.5m
STP103 Thermal Printer, US
STP103 Thermal Printer, EU
STP103 Thermal Printer, UK
Cable, STP103
MB27
Part No.
30045641
30064203
30064202
12122603
80251992
80251993
80251994
80252581