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What to do when encountering problems in the basic shooting operations
If the trouble is not resolved by taking the action suggested below, refer
to "Troubleshooting" (→ page 112).
When performing operations from a wireless
remote control
The unit does not move.
• Press the <CAM1>, <CAM2>, <CAM3> or <CAM4> button to select
the unit which is to be operated.
If only one unit is being used, it is normally selected using the <CAM1>
button.
• Check that the IR ID switches have been set correctly. (→ page 18,
page 22)
• If the unit's status display lamp is off or lights up orange, it means that
the unit's power is not on.
Refer to "Turning the power on" (→ page 25), and turn on the power.
• If the unit's status display lamp does not blink even when the wireless
remote control is operated near the unit's wireless remote control
signal light-sensing area, it means that the wireless remote control's
batteries have run down.
Replace the batteries.
Multiple color bands (color bars) are displayed.
Switch to the camera image by pressing the <MODE> button.
The menu screen is displayed.
Press the <MENU> button for 2 seconds to exit the camera menu.
The lens focus is not adjusted automatically.
Press the <A/FOCUS> button to switch to auto focusing.
The camera picture is too light or too dark.
• Press the <A/IRIS> button to switch the lens iris adjustment to auto.
• Press the <AUTO> button of <GAIN> to switch the gain adjustment to
auto.
Something is wrong with the coloring of the camera
pictures.
Refer to "Auto tracking white adjustment (ATW)" (→ page 33), and
switch to "ATW".
The camera menus are not displayed.
If any of the camera menus are displayed within less than a minute after
the camera was restarted, the menus will be displayed in all the outputs.
Check [OSD Mix] (→ page 57) on the camera menu [Others 3/4]
screen.
More advanced operations
Manual shooting (→ page 30)
• Manually adjusting the focus
• Manually adjusting the iris
• Manually adjusting the shutter speed
• Manually adjusting the gain
Preset memories (→ page 31)
• Up to 100 settings for the camera direction (panning and tilting), zoom,
focus, iris, gain up and white balance can be registered in the preset
memories, and called.
• The number of settings that can be registered and called depends on
the type of wireless remote control (12 settings) or controller that is
used for operation.
White balance adjustment (→ pages 32 to 33)
• This adjustment is performed to express the white accurately. Its
setting also has an effect on the color tones of the entire screen.
• It must be performed when using the unit for the first time or when the
unit has not been used for a prolonged period.
• Perform adjustment when the lighting conditions or brightness changes.
• Once the white balance has been attained, no further adjustment is
required provided that the unit is going to be used under the same
conditions.
• White balance adjustment is not possible in night mode.
When performing operations from a controller
The unit does not move.
• Select the unit to be operated by following the procedure below.
When using an AW‑RP50, AW‑RP120, or AK‑HRP200
Refer to the operating instructions for the controller.
• If the unit's status display lamp is off or lights up orange, it means that
the unit's power is not on.
Refer to "Turning the power on" (→ page 25), and turn on the power.
Multiple color bands (color bars) are displayed.
Switch to the camera image by pressing the <BARS> button.
The menu screen is displayed.
Press the <CAMERA OSD> button to exit the camera menu.
The lens focus is not adjusted automatically.
Press the <AUTO> button of <FOCUS> to switch to auto focusing.
The camera picture is too light or too dark.
• Press the <AUTO> button of IRIS to switch the lens iris adjustment to
auto.
• Press the <AUTO> button of GAIN to switch the gain adjustment to
auto.
Something is wrong with the coloring of the camera
pictures.
Refer to "Auto tracking white adjustment (ATW)" (→ page 33), and
switch to "ATW".
The camera menus are not displayed.
If any of the camera menus are displayed within less than a minute after
the camera was restarted, the menus will be displayed in all the outputs.
Check [OSD Mix] (→ page 57) on the camera menu [Others 3/4]
screen.
Black balance adjustment (→ page 34)
• This adjustment is performed to express the black accurately. Its
setting also has an effect on the color tones of the entire screen.
• It must be performed when using the unit for the first time or when the
unit has not been used for a prolonged period.
• It must be performed when the ambient temperature has changed
significantly and at the change of the seasons.
• Once the black balance has been attained, no further adjustment is
required provided that the unit is going to be used under the same
conditions.
Black level (master pedestal) adjustment (→ page 35)
• This adjustment is performed to align the black level (pedestal level) of
a multiple number of cameras.
• Ask your dealer to perform this adjustment.
Genlock adjustment (→ page 36)
• This adjustment is performed to achieve phase alignment by applying
external synchronization (genlock) when a multiple number of cameras
will be used or when the unit will be used in combination with other
devices.
• Ask your dealer to perform this adjustment.
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